Great customer service. Much better experience than last place. Went out of their way to try to get…read moreus a phone from another store.

Quinton is the absolute best!! Took care of me so fast and was extremely knowledgeable on every…read moresubject. Even had him helping his coworkers while helping me! Such a genuine person and I see him being a huge leader here soon.

You have the worst customer service. I couldn't understand…read morethe person who answered. Asked where I was calling & she refused to say. Wanted to verify my acct before she (Reuth??? She even spelled it) would allow me to talk to someone else who I could understand. She told me to hang up and call back (after I'd gone thru all the crappy Automative system just to talk to a human in the first place!) if I wanted to talk to someone else. I asked to speak to her supervisor but she told me to verify my acct before she would. I said I'd be happy to verify my acct to whomever her supervisor was & when she allowed me to speak to them. She refused to allow me to speak to anyone else. I literally waited for 30 minutes while she said nothing. Then the call ended. Verizon is the largest cellular system and you can't provide better customer service? This is why your customers are leaving in droves. I was paying over $100 for their services. I am paying $20/mo. with Consumer Cellular. For the same service. Verizon is such a scam. I was only trying to find out why Verizon continued billing me -- even after I'd been on the phone with both Consumer cellular & Verizon (3-way call) to get a "porting pin" from Verizon so I could switch my phone number to consumer cellular. I couldn't understand what this Reuth's English. So I'm passing all this information onto the public. Your customer service sucks, Verizon!

Josh and Caleb helped me out with my iPhone 13 Pro Max. It was having issues charging (have to get…read morejust the right angle to charge). They saw that it was just a cleaning issue and took care of me. 5 minutes in and out. Great service!

So good! Called to see availability, dropped off easy peasy, they called in about 4 hours and it…read morewas done!

Didn't BS me around. Recommended. Brought my extra coveer and startede working on it.read more

Really helpful crew, great service, got all my photos transferred from my broken phone to my new…read morephone for a great price

Cory Wells with George Wells & Co. has addressed replacing River Rock on our OEC Fiber Optic cable…read moreinstallation over and above the call. We live in Norman / Brookhaven Square. Our alley flower beds & boxes look better than ever. I called and he responded immediately sending a crew with materials to replace and repair what had to be dug out. What great customer service!! Thanks again Cory.

This contractor severely damaged my yard as well as my septic system while performing work for ATT…read morein my neighborhood. I have been flat out lied to multiple times and have had to take care of the damage myself. Honesty is not a strong suit with this company. Beware!

Called for a battery replacement for an older phone. He had one in stock and said to bring it in…read more He checked the phone and my charger and cable before agreeing it was probably the battery. He said it would take about an hour. We went for coffee and some shopping and came back in about an hour and it was completed. He did not tell us that there was something else needed replaced or sell us anything else. I believe that he is honest and reliable. I highly recommend him.

Two things happened this morning. One, my phone stopped charging. And two, I felt like taking a…read moredrive. I checked on line to find someone who fixes cell phones near by, but not too near by. Nich Jacob's shop in Newcastle sounded perfect. To put it succinctly, Nich knew what the problem was, fixed it quickly, didn't charge near as much as I expected and he let me watch. Also, he had a client when I got there whom he fixed up and then he took me immediately. Now, I'm back home in Norman and my little Samsung is sitting on its charger and it's up to 80% already. I learned a couple of things while I was watching him work. One, I'll never take the back off a smart phone and try to fix it, they're way too complicated! And two, since he can do this to every kind of phone, Newcastle has a phone genius in their town.

You basically walk in an they they tell you either yay or nay if they can fix ur device. If they…read morecan't they give you some 1800 number to call which usually ends up being a s$_& +&(( because you talk to someone who doesn't speak a crap of English. Then mail you a box to send ur phone in etc. It's not a bad place just talking to the non English speaking people is frustrating an elongates the process when you have to file a claim an send ur phone in.

I went in to the store today with an issue and Zach immediately identified the problem! He was very…read morefriendly and professional. Thanks Zach!