I recommend this AT&T store above any others it's the best I have been to,that has actually helped…read moreme rather than say call customer support hotline. For the first time since 2024 I can actually call and connect to my Apple Watch and i am so thankful. All thanks to Guss he needs a raise or two for sure, very polite and helped me right away and got it done asap.

the best AT&T store I have been to yet that has actually helped me rather than say call customer…read moresupport hotline. For the first time since 2024 I can actually call and connect to my Apple Watch and i am so thankful. All thanks to Guss he needs a raise or two for sure, very polite and helped me right away and got it done asap.

Do not switch out go to Us cellular. The company is terrible. They do not honor promotions or…read moreupgrades for be devices. When you purchase a new device you are charged astronomical prices of $100 for activation fees. The customer support (1800) number every single person I spoke to was rude. Us cellular is a terrible company if you want to be charged outrageous prices and lied to them go to Us cellular. The Internet service is not 5g not capable of being used nation wide anywhere. This company (us cellular) is a scam.

Very very poor service. I have been a customer for many years. When my phone died they told me I…read morecould pay $10 to have a new phone. When I went back to the store to pay for it I was told differently. Never ever will I ever do business with US Cellular. This location stinks to high heaven! I have transferred to a very a very good competitor. Sayonara to a very very bad company for customer service !

Josh and Caleb helped me out with my iPhone 13 Pro Max. It was having issues charging (have to get…read morejust the right angle to charge). They saw that it was just a cleaning issue and took care of me. 5 minutes in and out. Great service!

So good! Called to see availability, dropped off easy peasy, they called in about 4 hours and it…read morewas done!

Called for a battery replacement for an older phone. He had one in stock and said to bring it in…read more He checked the phone and my charger and cable before agreeing it was probably the battery. He said it would take about an hour. We went for coffee and some shopping and came back in about an hour and it was completed. He did not tell us that there was something else needed replaced or sell us anything else. I believe that he is honest and reliable. I highly recommend him.

Two things happened this morning. One, my phone stopped charging. And two, I felt like taking a…read moredrive. I checked on line to find someone who fixes cell phones near by, but not too near by. Nich Jacob's shop in Newcastle sounded perfect. To put it succinctly, Nich knew what the problem was, fixed it quickly, didn't charge near as much as I expected and he let me watch. Also, he had a client when I got there whom he fixed up and then he took me immediately. Now, I'm back home in Norman and my little Samsung is sitting on its charger and it's up to 80% already. I learned a couple of things while I was watching him work. One, I'll never take the back off a smart phone and try to fix it, they're way too complicated! And two, since he can do this to every kind of phone, Newcastle has a phone genius in their town.

I needed a battery and charger for an older model kids car Lightening McQueen. The young salesman…read morewent above and beyond to help me. They had 6volt battery but not the correct charger. He put the new battery in the car and was able to find the correct charger for me to order!!! Thank you so much my grandson will be so excited!!!!

I got an iPad screen fixed here & it's still good years later! Also got a new battery in my Apple…read moreWatch here- the battery got hot less than a month after & screen stopped working & I explained what happened. They got me a completely new watch (same model). They stand by their warranty agreement if anything goes wrong- which I appreciate it. I feel safer bringing my electronics here.

Jeff was extremely personable and helpful. They made my switch to US cellular so easy! Thank you!!read more

I would buy nothing from this store. Walk in on a Saturday and only three guys to help plenty of…read moreaggravated looking people inside. Two of the guys were busy flirting with the women sitting in front of them (By the way, one of the women was disinterested, but didn't have the nerve to stop the guy.) and the other guy was just simply stupid slow. Just save yourself a lot of future frustration and go elsewhere.

Took my notebook to get worked on and instead of charging a small amount to fix a "dying but loved"…read morebaby, they got with me a better system. Stunned at how inexpensive it was. Ty Ty!! Keep it up! Great work!!

After tripping a BIOS setting I really shouldn't have and killing all video thru-put on my card, I…read morecalled this shop to see if they'd help me out with throwing in a different card to potentially diagnose and reverse the setting in my BIOS and fix my issue. In and out in under 20 minutes, wasn't charged for his time. Very thankful for the quick help!

Great Experience! I had a very damaged iPhone 6s screen and…read moreLCD. It took around 15 minutes to fix my phone. I highly recommend Dash to all my fellow OU students.

It's a weird place to go for repair. Like it's your downtown neighborhood homie who fixes stuff…read morefrom their garage only he's not your homie, he doesn't fix stuff and his garage is a mess. There is stuff is laying EVERYWHERE. There was no greeting when we entered, you don't know where to stand or if the person you're talking to even works there, and it's a maze of mess. I explained what was going on with my watch "the touch doesn't work anymore." He doesn't say how much it could be to repair or if I even wanted him to try. He just took my watch and assumed the sale. He said he'd text me in a bit. I mean good on you but it was weird and awkward. I waited 2 hours to hear from him but I had to follow up only to her "screen touch doesn't work." Exactly what I told him in the beginning LOL. He said it would be $160 to repair for something that I already knew was wrong with it. I wish he would have just told me the price at the beginning so I didn't have to come back. When I did finally make it back there wasn't a "thank you, if you need anything come back," nothing... but "what's your work number." I can't speak to his abilities to repair things but the place looks a mess and customer service is meh. I normally don't leave reviews for every sub par experience I have but this time I wasn't impressed because my time was wasted all because he didn't listen to what I was saying.