The Cellular Connection is an Verizon Wireless authorized premium retailer. The staff is a…read morefather/son team (I have also seen what I think is the mother & daughter working at the store as well). They are very friendly, knowledgeable and honest. The prices are reasonable. On some occasions they have actually steered me toward a better priced option instead of trying to up-sell me. If you are a return/loyal customer, they will give you discounts off of peripherals (car chargers, protective cases, etc.). This store does Bill Payments & Prepay Replenishments, Contact List Transfers, Equipment Software Updates, etc. I like this store and will continue to give them my business.

Absolutely the rudest and most unhelpful service. Employee actually told me I was wasting his time.read more

First time in this AT&T store this afternoon and the store manager Mike walked in at the same time…read moreas I did and immediately asked how he could help me! I think had just come back from a break or something and it was a pleasant surprise. I had a problem with the IMEI# on the new phone not registering on my account (just the old one) and was told by a rep at the 1-800 AT&T # that I HAD to go into the store. Mike fixed the problem quickly and was very nice and helpful. I even decided to upgrade my paid off tablet to a new one and that was done in a flash too! This location is a LOT closer to where I live, so no need to go to Sicklerville or up to Route 73 in Voorhees anymore, especially NOW with the crazed weekend Christmas shoppers! That's a win!

Totally mixed review here, and I am truly thinking that a a future review update will be higher . …read more . I signed up w/ AT&T at an offsite location, with a Labor Day special. It is a killer deal actually. Tah-tah T-Mobile, although they NEVER did a thing negative in my book. They were actually . . . fabulous. I just love saving money, plus got two new gorgeous iPhone 12's to boot!!! Anyway, Kevin, went above and beyond to help me fix the issue I went in for. What a super, nice, "kid," yeah, I'm getting up there in age! He even was fine w/ me making a call to the regional Philly manager about my issue when he was done helping me. I greatly appreciated it, as I spread my paperwork and new phones out in the little reception area! I'm excited to be a customer (again). Props again to Kevin :)

Today I visited T-Mobile in complete distress. I downloaded an app that completely made my phone…read moreunworkable. Nothing worked. No phone or text. I was helped by Alexis. She was patient, kind and new exactly how to fix the problem. All of the consultants were very kind and made sure I was not stressed while she repaired my phone. This is true customer service. I left with my phone working properly. If you need help, this is the place to go.

I visited the store on 12/24 and the visit was quite long, as I was upgrading three lines. My…read moreconsultant Nikki was very pleasant and helpful. My issue is the that fact that I was told the is no restroom for customers. I was taken aback. I worked in retail for years and whenever a customer needed to use the restroom, they were escorted. Is this new? I'm not sure but god forbid an elderly person or someone with a disability visits the store.

Went in for a new cell phone back in May 2016, and had a really good experience. The lady who…read morehelped me was super nice, and my phone was taken care of in just a few minutes. My Dad's phone took awhile longer, and they were so patient with what he needed! They even hooked the phone up to his car Bluetooth system. Definitely check this place out if you don't want to go to a Verizon store.

Went to the store on 7/21/25 to upgrade our phones. Spoke with Lee Macho who was very…read moreknowledgeable about phones, plans, the various add on options. He explained everything. Most importantly, he made sure we were satisfied with our purchase.

I was having a horrible time with help when I called ATT customer service but JEFF at this location…read more(3531 Rt 38, Mt Laurel, NJ) made it quick and easy!!! Thank you again Jeff!!

Some of this is indicative of the company and not just the store, but I had a lot of problems when…read moreI switched from Verizon to ATnT for 2 weeks. The store manager ensured me that I would have coverage at my farmhouse. 2 bars of LTE minimum. I had 0 reception. I saw the chart and he did accurately inform me from the company charts. Then I got a call saying that they were not going to honor my discount until I verified my employment. The manager had done this already, but HQ was asking for me to call. I called and they would not verify even though they had everything they needed. They said I needed to go back to the store and tell them to hit some button. When I got there I saw the associate that I bought the phone from she said that the manager was on leave and wouldn't be back back for a week. 10 days later I still hadn't received a call and the manager was sitting there looking unproductive...my perception! Said he had only recently returned from leave. They were apologetic, but.... Then trying to get a refund since I left less than 2 weeks later explaining that I had left due to poor Customer Service and no reception where I was told I would have reception. But my claim was, of course denied. On the phone with HQ again. Never had these problems with Comcast and happy with to be back with Comcast.

Went in with an old computer and Dave was great! Very patient ant took time to explain exactly what…read morethis old lady needed to do. Thanks Dave!

uBreakiFix by Asurion -- what an absolute joke of a business…read more Made an online appointment Sunday night, got a confirmation text immediately, then ANOTHER confirmation Monday morning for my appointment on 5/18/2026. I drive over there only to find the place CLOSED. The best part? The door literally says OPEN. Then there's one sign saying they're "closing at 3pm due to staff shortage," and another sign taped to the outside saying "closed due to staffing shortage, have a blessed day." Maybe instead of sending automated confirmation texts, you should notify customers that nobody is actually there to work. Wasting people's time like this is beyond incompetent. Total clown show run by morons who apparently can't figure out how to update their appointment system or communicate with customers. Store location: uBreakiFix by Asurion 10 Willow Rd Unit 4 Maple Shade, NJ 08052 (856) 382-7029 Save yourself the trip and go somewhere that actually knows how to operate a business. added bonus: what a bunch of F'in morons that run this place. Made an online appt. on Sunday night, got a text confirmation, got another on in the morning on Monday 5-18-2026, I arrive at the business, the DOOR SAYS OPEN, there's also a sign on the door, closing at 3pm due to staff shortage and then, another sign taped to the outside, closed due to staffing shortage, have a blessed day. Seriously, text messages confirming your appointment and then you arrive to find this. what a bunch of MORON's

Ok, I should never have been making a call to UBREAKIFIX. So, this visit and the dollars going…read moreonto my credit card bill are on me. There are businesses that you look forward to visiting but cell phone repair venues well ... you just hope they know what they are doing, are able to complete their work timely, and perhaps have prices below the price you think they are going to charge. From my very first telephone call to UBREAKIFIX in Glassboro New Jersey through my saying goodbye as I walked out with my repaired cell phone I received nothing but superb, friendly, and professional service from the staff at this repair outlet. I should mention that they are a Google authorized repair shop, which is good news because if they weren't around I'd have to ship my phone to Google and wait for them to ship back to me. So I was doing a happy dance right from the beginning and if you've seen me do a happy dance well you won't find it on TikTok. The shop itself gives the appearance of professionalism It's clean It almost reminds me of an optician's office. Although you cannot see the workshop you just feel comfortable and leaving your phone or tablet with their team. They gave me an estimate on time and the job was completed in less than their estimate. Can't beat that! And, As I type this review on my now repaired cell phone I could swear that the screen is clearer and easier to use than the original one that came with the phone. Of course that original screen went to the cement as I fell in a careless pile of my body Just because I thought I knew where the steps were and there really wasn't the step there so bam! Finally, the cost was much less than I expected. My daughter had cracked her cell phone and she gave me the estimate for repairs. I walked away with more money available to be on my credit card than I expected and that made me one happy boy! So, now I'm backed into the texting world and my cell phone is going every second of every day but if you happen to crack your screen and your anywhere in South Jersey I could not recommend a better place for your repair work to get done than this shop!

Tried to quote me 800 on an issue. Went to 2 other places the one quoted me 330 and the other 250…read more If you're gonna keep trying to rip people off at least do it in a realistic way.

Let's be honest, when it comes to service, we the customers care about the quality and integrity…read moremore than anything else. It should be the standard but nowadays, it is a gift. I met Luke with a problem, and he treated me with respect and understanding. He didn't try to scam me or push my problem for the next person to solve but rather gave me a fair price for the repair and an additional discount on a screen protector. It's hard to meet genuine people these days and I am so grateful to do business with someone like that. I highly recommend this business for digital repairs specifically phones and ask for Luke if you want exceptional service.