I just had an amazing experience at this location thanks to Derek he was extremely helpful with…read moresending out my package I didn't feel rushed or unsafe during this time in a pandemic, I felt safe going into this location and I'll definitely be back again with the type of customer service provided. Thanks again Derek for taking the extra time to help me out, you made me feel like you truly cared and that I wasn't just another customer, and because of your customer service there's definitely no reason for me to go to any other location, Happy customer

Thankfully had tmobile to help me out with my phone but this store was very unprofessional and did…read morenot do their part as customer service. There was definitely an employee that didn't send out my package and kept it. Funny business in there, the manager tried to pretend to help but just stopped responding. Nobody wanted to look at cameras or investigate anything. Thanks for nothing!

Enrique was able to accommodate me very last minute (I called at 5:30pm and he let me know they…read moreclose at 6pm). I made it there by 5:45pm and it was a in and out process. He wasn't overly rough with the fingerprinting as some are mentioning-imagine doing this your whole life it's like a muscle memory anyway, my fingerprints were processed really quickly. I went in Tuesday evening and had my license processed by Friday! Thank you Enrique!!

I'm not usually one to leave reviews, but I have to share how great Enrique was. I urgently needed…read morehelp with fingerprints for MDC's nursing program, and Enrique went above and beyond by fitting me in last minute and making sure everything was taken care of. He's quick & straight to the point, have you in & out the office in less than 10 minutes. His professionalism and willingness to help in such a stressful moment stood out to me which is why i'm here to write this --thank you, Enrique!

Excellent service and customer support. Los mejores precios y servicios de hialeah…read moreMuy agradecido siempre

The employees are good as is the service. The problem is the parking. I ran in to pick something up…read moreand got a pricey ticket from the underground parking adjacent to the store. I don't think I was in there more than five minutes.

Excellent service. I do hope the parking situation gets resolved asap...don't let that deter you…read morefrom visiting this location - the high quality of service that you'll receive by David and his staff is well worth it. I highly recommend this venue because of their competitive prices and their dedication to excellent service. Will be back soon. Thank you, Seb

Outstanding service! Anton resolved all of my concerns. He even helped us to bring our new RIMOWAs…read moreto the car. I highly recommend this store.

Amazing customer service. Had a problem with one of my locks and they fixed it in 3 seconds, not…read moreeven kidding. This location has an amazing selection of luggage's as well as a nice repair set up. The value speaks with itself with Rimowa. IYKYK.