Not much to say as it was an equipment change out, but I'm glad my experience was quick and easy…read more This morning my router was not working after trying all the usual troubleshooting hacks. The Chat specialist suggested me to go to the store and exchange the router for a new one. Thank goodness I made an appointment because they're definitely was a wait for walk in, but I arrived at my appointment right on time and was helped five minutes after and was out the door within 10 minutes. Stephanie was very pleasant and helpful.

I finally did it. I canceled cable and stuck with just Internet. I came here to return my cable…read moreboxes. I did not have an appointment and that wasn't necessary nor was there a wait time! Both employees were super friendly and even made me aware I could get a cheap cell phone. I declined because I'm happy with my current service. I can't do too many changes in one day! Haha This store has all the updated tech and all the accessories to go along with it.

The worst! Even after talking to a live person they still charge me for extras I never authorized…read more Was told I would get a credit, but I guess they lie. Only option is to cancel.

I really was hoping to get good customer service! Nope! On Saturday we were told the phones had to…read morebe ordered but they would be in the store Wednesday. After reaching out to the sales person on Friday we find he's not available ( not working at that store) until next Wednesday. When did you start having to wait for the sales person to be in the store. Notify the sales person at 3:30pm on Wednesday I would be picking up today my husband tomorrow morning. Says he's available! Get to the store have to wait for the salesman to finish the transaction. Only to be told the pending transaction would have to be canceled because my hubby wasn't present. They would to be two transactions. Unacceptable!

I am from Fl. My experience has been fantastic every time we have needed repairs. Very cordial and…read moreprofessional service. The turnaround time is generally an hour. Nobody offers that kind of service. Each repair has turned out perfect and very reasonable. This is the only service center I will use, now and in the future. Great work, great people!

I had my screen got broken on the pavement of S22 Ultra. Sean offered me the best price in…read moreAltamonte Springs. My $1200 phone was new again only in $300. Thanks Sean for his politeness and patience. He was able to give my phone back same day. I will recommend him.

Ronald became manager of the Apopka location last year after it moved the year before to highway…read more441 from 436. I bought a new phone here before the end of last year, and I have been very pleased with the options and customer service. When I was unable to link my new watch with my phone, all that it took was a quick stop for that to happen. I have only had this much success at this location with the people who work here, so I would encourage people to check this place out.

My boyfriend went in here to have his phone activated that was given to him by his father. They…read morecharge the first month prepaid and did not ever get the phone working before he left the store. After two days of not being able to make or receive phone calls, he took the phone back to a. A different location. Darwin at that Location tried everything but finally told us that the phone is essentially a brick but since their franchise, there was nothing that he could really do about a refund. We retuned to this store to find the same employee, Bello, working. He in so many words told us to pi$$ off. At that point, I asked for the corporate phone number. He refused my request but called corporate at the TCC and spoke with them only to be told that, although he did not receive any of the services paid for, there was no way the service be refunded. Bello did not do his due diligence in making sure the phone worked before he walked out of the store the first time, the financial hit was on is. We paid for his screw up. We will be contacting Verizon corporate to let them know about this awful, careless, employee and poor location.

Awesome service! He easily explained everything to me, a very non-tech old fart! Very friendly and…read morecustomer oriented. Prices good too! I would recommend this location to everybody. Great experience.

Lots of products available for purchase. The gentleman we spoke to in there was very friendly and…read moreinformative and handled my friend's concern professionally. Thankfully they have a place to sit while waiting for other customers to be served. Great air conditioning!

Most excellent. Communicative, prompt, explains with patient guidance, perfect workmanship. Will…read morerecommend and use again should the need arise. I went to the location on Coastal Boulevard next to the movie theater in Brooksville, FL

I've taken my phone here twice now for repairs. As well as my family repaired their phones here as…read morewell with great experiences. It's very fast. On time repair. Professional. And they communicate price up front which is competitive and usually is below other phone repair places! never had any issues with the repairs. I will continue using them as they are the best place around!

Great device, price and turn around, Don't go anywhere else in the Apopka area. Off Sheeler Rd..read more

Horrible customer service. Never greeted when I walked in, not once did I see anyone smile, no…read moreapology for my wait and talked to like I was dumb. Was told I couldn't pick up my order. I had to ask why and was told they don't do that on weekends. When I asked why I was never informed of that she shrugged her shoulders and walked off. My order is already paid for and sitting in the back. Emailed store and was asked what my problem was. Never heard anything else from them. I will never go back to that store for anything and will also warn everyone else not to waste their time being treated the way I did.