Superior service in winter garden, Florida from okoye spectrum on McGuire road. Ohh, my goodness…read more The service rep that we had will sandbrink. Phenomenal technician, he assessed our needs located. The issue handled everything neat. Tidy responded to our service call on time and it was just a great experience. Anyone who uses any one other than spectrum? You can't get a better deal. The service, the quality and the promotion that speaks for itself. But the technical team they really go above and beyond. So a super shout out to mister will sandbrink our tech 18 0 2. What a great service call today. Thank you so much. Super happy, Miranda, family.

Absolutely TERRIBLE store. Slow workers. Long wait times. I timed it, I waited FOURTY SEVEN minutes…read moreWITH AN APPOINTMENT to simply return a modem and router I rented. Would give 0 stars if I could. I understand why people commit crimes now. 50 minutes away and it's the CLOSEST one to where I live. Absolutely ridiculous. DO NOT COME HERE. YOU WILL WASTE YOUR TIME AND LOSE YOUR PATIENCE.

Went to get my phone fixed and they were super professional also there prices were really…read morereasonable compared to when I check at the magic mall. Recommended!!

From the owner: Your trusted one-stop shop for cellphones, repairs, accessories, and wireless plans. We repair…read moreiPhones, Androids, iPads, tablets, laptops, and computers — fast and affordable. As authorized retailers for Spectrum, AT&T, Verizon, and more, we offer home internet, mobile, and cable services with unbeatable deals. Browse our wide selection of phone accessories and exclusive tech merchandise. Visit The Cellphone Store today for expert repairs, top carrier plans, and the latest in mobile technology — all in one place.

This is to state Beatriz and Joel from store #8879 W. Colonial Drive, Ocoee, Fl offered more than…read moregood customer service but excellent, professional, outstanding customer service. My phone blacked out, and they worked as a team to make sure my phone resumed not only my personal information but all the important information. I was so very appreciative of their services, and I recommend them to be acknowledged as "two of your best" employees for 2026 and feel free to give them a RAISE. This is why I remain a customer of Cricket wireless. Thank you, Gina

Stephen was absolutely fantastic. My phone was hacked and I could not get support to help me and…read morewas basically SOL. I went to this location and am so glad I did! Stephen went above and beyond to help me, even going so far as to tell the support people to get off script and think for themselves as to who the scammer is. Stephen was able to wrest my account back into my name and get everything where it belonged. I don't know what I would have done without him. He should have his own store as he's certainly employee of the century. Stephen, if you see this, Matt and I thank you very much!!!!

If I would I would've given this no stars. Walked in to see if they had a SCREEN PROTECTOR of all…read morethings to replace my broken one. I've never had an experience with no one even greeting me when I got there stood there for at least 5-10 minutes with nothing and then walked out. Any other location I've been to even if I had to wait I was at least acknowledged and told it was a wait.

Can we give it more stars??!! We have been to this location a couple of times, even though it is…read moreway out of our way. We had a nightmare experience with another location while trying to buy a new phone. If you ever need anything from TMobile, even if you have to go out of your way to way, use this location. Super nice store but most of all, they know what they are doing. Very professional.

great experience from the moment you walk into to this store. the owner, tomas greeted me and asked…read moreme if i was henry who had just called. after asking me my how long i intended to have this phone, i told him i wanted to use this phone for the next couple of years. he said some customers just want a new oem glass to maximize the trade in value and others wanted a genuine apple glass. after installing both types of glass, i chose the apple screen. tomas was very respective of my time and answered all my questions. he showed me phone cases that are uploaded with ones' own pictures. no high pressure sales at all, but just a very knowledgeable technician and business owner. a great guy and and a very satisfied customer. henry r.

Very good customer service , and fast. He told me my iphone may be beyond repair because it had…read morebeen dropped from high up .... Then had it fixed in less then ten minutes with a new screen and didn't charge extra for missing screws. 100% recommend to anyone to come here !

Amazing service I love the dealing with the staff at this location. I have been in there many times…read morewith dificult situations and they helped me with no questions asked just a welcoming smile. Just bought new phone on a upgrade special and was told I had the availability to activate my old phone for $30 today and the service would be free for life WOW Metro is giving back to the customers and it worked perfect as I needed a phone for my daughter to reach me. Thank you guys I will be back and sending in friends and family.

Professional laptop repair service at a reasonable cost High…read moreend laptop repair: a swollen battery was replaced while I waited. To avoid delays, I sourced the replacement part and made an appointment in advance to get the part replaced while I waited. Proper laptop security and social distancing protocols were observed. Recommended for professionals.

What a waste of time. I went to this spot an hour before closing. And he asked if I could come back…read moreanother day. Sure just 20 min drive for me. I saw the location on 50, they should still be open. Nope, they are out of business with some note on the door saying that. Next day I drive to the Florida Mall location during the middle of business hours. They're locked up. Then today back to this place which "opens at 10" according to their hours posted. Nope, all locked up. Not a stable business, wasted probably an hour of driving all combined. Good thing gas prices are cheap. Save yourself the annoyance.

Have everything you can think of with great prices....friendly as well and always available to…read moreassist you