If I would I would've given this no stars. Walked in to see if they had a SCREEN PROTECTOR of all…read morethings to replace my broken one. I've never had an experience with no one even greeting me when I got there stood there for at least 5-10 minutes with nothing and then walked out. Any other location I've been to even if I had to wait I was at least acknowledged and told it was a wait.

Can we give it more stars??!! We have been to this location a couple of times, even though it is…read moreway out of our way. We had a nightmare experience with another location while trying to buy a new phone. If you ever need anything from TMobile, even if you have to go out of your way to way, use this location. Super nice store but most of all, they know what they are doing. Very professional.

I would like to take this opportunity to bring to your attention the service we recently received…read morefrom one of your consultants at the 10165 W. Colonial Drive, Ocoee, FL store. Nicholas Trivino gave us exceptional service. We had purchased two new I-Phones and were having difficulties in getting them set up. He was fantastic assisting us both with kindness and professionalism. It is employees such as Nicholas that has given AT&T a good name. His skills are worthy of a supervisory/management position! Thank you to Nicholas and thank you to AT&T! Kimberly K.

I got a new phone. Staff was great, very helpful with setup and valued our time. Felt at ease with…read morenew technology and am pleased with device.

Professional laptop repair service at a reasonable cost High…read moreend laptop repair: a swollen battery was replaced while I waited. To avoid delays, I sourced the replacement part and made an appointment in advance to get the part replaced while I waited. Proper laptop security and social distancing protocols were observed. Recommended for professionals.

What a waste of time. I went to this spot an hour before closing. And he asked if I could come back…read moreanother day. Sure just 20 min drive for me. I saw the location on 50, they should still be open. Nope, they are out of business with some note on the door saying that. Next day I drive to the Florida Mall location during the middle of business hours. They're locked up. Then today back to this place which "opens at 10" according to their hours posted. Nope, all locked up. Not a stable business, wasted probably an hour of driving all combined. Good thing gas prices are cheap. Save yourself the annoyance.

Superior service in winter garden, Florida from okoye spectrum on McGuire road. Ohh, my goodness…read more The service rep that we had will sandbrink. Phenomenal technician, he assessed our needs located. The issue handled everything neat. Tidy responded to our service call on time and it was just a great experience. Anyone who uses any one other than spectrum? You can't get a better deal. The service, the quality and the promotion that speaks for itself. But the technical team they really go above and beyond. So a super shout out to mister will sandbrink our tech 18 0 2. What a great service call today. Thank you so much. Super happy, Miranda, family.

My family and I have been Spectrum customers for YEARS. After leaving AT&T many moons ago, we…read morethought Spectrum would be a GREATER fit for us - not only in terms of price but also, in terms of customer service, ACTUAL service and just all the little things you expect with a provider of this caliber. And for years, they were. They would work with us when our router went bad / out. They would send out technicians fairly quickly to address any modem or whatever issues would arise with our service. The customer service was usually quite good with the exception of some technicians being a bit standoff-ish from time to time. But alas, we give grace to service providers as their job can get difficult dealing with customers of all strokes day to day. Nonetheless, we were happy MOST of the time with our experiences with this provider. Sadly, all this shifted within the last 6 to 7 years or so. With the onset of 5G and now the rise of AI and data centers, it SEEMS, the quality of service has gone down explicitly. Now, I am no technician and can't say how the overall electrical grid is being affected by everything and the sheer loads of all things that require power. However, the coincidence between all mentioned (i.e. introduction of new 5G towers and now introduction of data centers scattered about central Florida) SEEMS UNCANNY. Maybe it's my tin foil hat buzzing but it's hard to disregard that within the last 6 or so years, our service with Spectrum as a whole went from good to pure TERRIBLE. And in the last year alone, our service is damn near not useable because our internet goes EVERY SINGLE DAY for HOURS at a time or even the entire day! It has gotten to the point, where a tech has come out to replace our equipment almost MONTHLY. It is very infuriating. Working remotely from home has become IMPOSSIBLE most days which is resulting in us not being able to work remotely unless we use our personal cellular hotspots. On top of that, when they do send a tech to replace our equipment, it gets replaced with refurbished equipment and NOT new equipment. There was one instance, a tech replaced our prior equipment with equipment that was FILTHY. We were flabbergasted that no issue was taken when the point was raised that the equipment replacement was DIRTY! I just don't even understand WHAT IS HAPPENING at Spectrum! This is simply NOT ACCEPTABLE and as I type this, our service is STILL OUT and has been out since LAST NIGHT! I hate to say this, but Spectrum will eventually force our hands. We will eventually need to look for a different provider because what is the purpose of paying for Internet service we cannot use!?! NOTE: I'll be posting this review for all the Spectrum offices as I don't know which office they send their techs from and where they route us to since we get called from a different number each time when our internet goes out and we have to reach out to their office(s).

The workers here are fantastic, especially the manager and the female workers. I didnt really get…read moreto speak with the males that worked there besides on that was really nice. They all try to help you with choosing the best option money wise.

hi my name is amilcar, me and my wife both 2, 17 cell phones the sale rep , antonio and matheus…read morethey help us very well. fantastic job guys. thanks for you help.

Really good price with fast service. Very friendly!!…read more $129+tax for MacBook Pro battery replacement (with a coupon only $119 + tax). With 6month warranty.

Really great service. Mo fixed my phone when it was beyond gone and cheaper than anyone else in…read morecentral Florida. Great customer service