Terrible customer service, couldn't give me answers to any questions and left super frustrated…read more Went to a different location and they were able to answer and help me with everything I had originally gone into the bountiful location for that they told me they couldn't do anything about. Definitely could use some training and customer service touching up.

This lady names Courtney She is the worst customer service and retail person I have ever met total…read moredisrespectful and when I politely asked for her managers name and and info she refused she told me to get out or they call police very disrespectful I did find out her managers name is Amanda's Hey Amanda train your employees how to be respectful it fee Courtney do she can get back to a factory job cause that's the only thing she should be doing

if I could give 0 stars I would. first I'm given the wrong phone that doesn't match my contract so…read morei have to come back in (slc store) then I inquire about WiFi and it gets added to my bill without my knowledge I fix this and get it removed because I DO NOT HAVE THE BOX and they still charged me for the box. I've spent 3 days trying to get the store manager to call me but either they call center sucks or the manager doesn't do her job. go into the store and the kid is snarky won't call anyone to help says it's her day off and I'll have to come back to tomorrow or go to a store in slc.. well no duh I already did and they said I have to go to this store since I inquired here and it was added here. Verizon is an overpriced joke with nothing but salty and incompetent employees. do yourself a favor and try any other company.

WORSE CUSTOMER SERVICE EVER! THEY NEED TO FIRE AUSTIN! Customer service and employees so…read moreirresponsible with their hours and super unprofessional . Office hours said open but got there and store was closed. There was a sign that said employee went to lunch be right back soon. I waited and it was past an hour when I came back and doors were still not opened and sign was still up. After waiting for a while I saw employee go inside but still took about another 15min to open the doors. I called customer support and they tried calling/reaching employee but they couldn't even reach them either. customer service did not do anything or couldn't give me employees name. After so long doors were finally opened and Austin started helping customers but was very lazy and being slow while doing so and did not even acknowledge or apologize for waiting a ridiculous amount of time.

I needed to change cell phones, and after having T-Mobile for some 7 years, I was ready to move…read moreover to Verizon. As much as I've loved T-Mobile's excellent customer care and prices, my employer provides a decent discount for Verizon, AND my on-star carphone choice is 1) the somewhat expensive onstar phone rate or 2) verizon. So Verizon it is. I went into the Verizon Store in Sugarhouse, and also the one in the Gateway, but found both to be rather busy, crazy, 'take a number and wait in line' type places. I did enjoy trying out the phones there, as they were all hooked up and ready to go, not just non-working "models" but real phones available to play with. But I just don't like waiting for salesguys with lots of people, screaming babies and very few places to sit down and ask lots of questions. They are not comfortable stores. I happened to be in Centerville, and spotted the My Bullfrog sign with the Verizon logo. Ah. Peace. No crazy crowds, no long waits, just nice salespeople with soft voices. They were full of information, matched the smoking phone deal I had found online, were very kind to my elderly mother who was excited to have a very nice camera in her new cellphone. Bonus, a free membership card for $15 for stuff from their store, and then they sent me another one in the mail. I just bought a car charger from them for 35 cents after the discounts and bonus card. Another bonus, a new cellphone came out just as my "one month" trial period was expiring, and I traded in my Voyager for a juicy EnV Touch which I am CRAZY about. They were very friendly, took their time and were able to answer every question I threw their way. If you're going Verizon, save the headache and go to My Bullfrog. LK is the guy to ask for, and please tell him Tristan sent you. They've been fantastic.

Wonderful store! Will be back! Everyone was nice and understanding. Will tell my family and…read morefriends! Thanks

First got quoted at the Harrisville location and got told it would take over two weeks to get my…read moreXbox back for a HDMI port replacement, I didn't want to wait that long so I called this location and they said three days, amazing timely service from them with zero issues after the repair. I'll admit the price is on the steeper end of electronics repair but the service was amazing.

They don't honor their warranty at all. They said my phone screen was "impacted" which is why it…read morestarted malfunctioning. Do you see any impact? Ya, me neither...

Recently stopped by to upgrade my phone. When I walked in I was happily greeted by Daisy who was…read moreabsolutely incredible. She thoroughly explained the entire process and showed me all of my options. Through the process we had to wait a little bit extra because of some account issues on my end, and she was totally willing to help with everything/troubleshoot. I came in just a bit before closing and she ended up staying after hours for me just to make sure I was taken care of. She was also very outgoing, friendly, patient, and overall very easy to talk with about everything. 10/10 would recommend!

From the owner: Helpful, friendly, and customer service oriented. We prioritize customer experience over anything…read moreelse. While still offering the best AT&T has to offer. Come visit our location in Centerville to meet our small team, and get all your phone, internet, and Direct TV needs fulfilled.

Made the choice to switch to AT & T after struggling with another carrier. Let me start by saying I…read moreran into a couple hiccups while placing my online order due to Xfinity mobile and a porting of my Las Vegas area code that I wanted to keep but AT & T swooped in and helped me every step of the way. I was super excited to get the email that my phone was ready to be picked up at the store and headed in to collect it. I was greeted by an empty store and a very attentive representative. It was nice to have the time to have him go over my new phone as I was transitioning from my old iPhone 7 Plus that o have had for a very long time. I didn't feel rushed at all. The store was also stocked with many fun cases but I opted to order a clear one on Amazon because I didn't want to hide the color of my new phone. I love it...it is this aqua green color. Great service!!! I wish I could remember the reps name. He was super helpful!

Great location ,hayden and his team do a great job .could not be happier in and out .thx for…read moreeverything

It recently became necessary to replace my phone, I've had Cricket for several years, considered…read moreswitching carriers but in the end decided to stick with Cricket; since I am cell phone illiterate I spent a full day researching on the internet so I wouldn't totally look that way! Geared myself up and walked into this Cricket store and I'm so glad I did. Danielle greeted me, even though she was on another call (it seems a serious part of their computer system has gone down and she was working with a tech to reset it) and as she could she asked what she could help me with, I told her my thoughts, she didn't roll her eyes or act like she didn't have time for a senior citizen - which I totally appreciated. She's still on the phone with the above tech, we picked out the best phone for me, another customer came in with questions, she helped him and was still getting me set up - when I left the store, my phone was fully operational, all contacts transferred, she even wrote down instructions for me to install stuff from my home wifi - I left with a smile and feeling that I was valued as a customer - I'm so glad I stayed with Cricket, went to this location and that Danielle Molina was there!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Bountiful store today.

I hate cricket with every fiber of my being. These pigs are so greedy, they refuse to do any more…read morepings on my missing daughter cell phone. Yesterday's payment is the last morsel of money you'll ever f****** squeeze from me. Low life scum. May you all rot