The reps here are slow as hell. I waited for an hour and still didn't get helped. 5 out of 5 stars…read more... would recommend.

My phone lost connection and after trying everything to reboot the phone and completely having to…read moresign out of the device it still was not connecting to service, thankfully these guys were able to figure out the problem to resolve the issue

I went in there to purchase a iPhone and Mark sales associate went above and beyond for me …read more Unfortunately they didn't not have the model I was looking for but he still went out the way to do the application and tell me in depth what each plan has to offer. After noticing he did didn't have the phone in stock he referred me over to another local store. He gave me the application # so I would have to go through that process again. Ask for him on your next purchase he goes above and beyond. Thanks Mark for making my experience better .

Went around Black Friday. Sat in the store for about 15 minuets patiently waiting for an employee…read moreto help me. Wasn't given an opportunity to speak to them. I left, went to T-Mobile across the street. Waited even longer, but shortly after I arrived, I was greeted and put on the list( first come first serve) knowing when it was my turn, I would be helped.

Something I've learned over the years is that when dealing with your mobile provider, whoever it…read moreis, it's very important to deal directly with a corporate store, as opposed to one run by a 3rd party. It's hard to tell the difference, so the best thing you can do is ask. In my experience, almost every time I work with a 3rd party store, they are not familiar with current promotions, provide misleading pricing, and don't give accurate information This is a corporate store, and they have never steered me wrong. All the team members I've worked with, most recently with Tegan, have been friendly, professional, and everything works out on our bill exactly as they say it will.

Came in to fix screen. Didn't have my phone size so they were able to order it and send it to my…read morehouse. Quick and easy. DJ was very helpful and attentive when we came in.

You know what the service here is very good. I wish I knew the name of that girl who serviced me. I…read morethink I was initially stunned with her beauty combined with professionalism. She had a really cute Spanish accent. I need to go buy something from tricked out accessories so I can see her again. keep up the good work my new screen protector for my iPhone is flawless

This spot is A plus brought case for my niece They help me…read morefind what she looking for

I took my iPhone in thinking I needed a new charging port. They gave it a good cleaning at no…read morecharge and sent me on my way. I'll admit the cavernous feel of the showroom felt odd and a bit uninviting. One employee was eating her lunch on the counter which most businesses know is not good practice. I guess this is kind of a passive aggressive review but how can one complain about a rare free service? Bottom line: I'd use this business again.

I've always had great service from these people, some moved from iPhixit when they closed. They…read moreonly fix what's needed, and not oversell.

I took my phone to LLoyd because it wasn't charging and the port was extremely loose. After a few…read moreminutes, he diagnosed the issue and fixed it just as quick. Not only that, he was very friendly and made me feel completely confident that he knew what he was doing. Look no further, go to Cellairis.

I hate going here. They never treat you with respect and they always try to hustle you for your…read moremoney. Please go to the other store on 5600 W. They actually speak English.

Why is this store even bothering to be open? We went in yesterday to get a new phone, and were told…read morewe had to wait outside as they could only have 2 people in the store at the time. Which was fine since this store is crowded and slow usually anyway. But after waiting outside for 20+ min, we came in to find we couldn't physically see the phones/features and were directed to look online. Additionally they said they couldn't do any data transfers on the phone when we buy it. So why even waste electricity by being open? 1 star for the fantastic suggestion of handling it online. I will not be returning to this store, and will spend my money elsewhere. This location needs to close.

I went to their location in Millcreek. The staff was extremely knowledgeable, respectful, and…read morehonest. This is the place to go for any cell phone needs!

Horrible experience after they replaced my screen the on off button did not work properly and the…read morescreen again with normal use they use infirer screens