Purchased a battery here that proved to be ineffective. After a horrible experience trying to…read morereturn it at my nearest Autozone in Watertown, MA and was treated rudely by the young staff members, I brought it back to the Keene store on a weekend visit home. The staff in Keene was extrememly helpful. They tested the battery and agreed it was weak when put under a "load". The exact reason it wasn't starting my car. They refunded the money in cash (I had to buy a second battery after the Watertown idiots wouldn't exchange it). There are a lot of autoparts stores in Keene, but I strongly suggest this one for their excellent customer service.

A kid that helped me pick out and put new wipers on my car was incredibly helpful! I was saying all…read morethe things i needed to fix on my car and the expensive estimate that i had got, and he reccomended a great honest repair shop. He ended up saving me a ton of money! Thank you again

When in the Brattleboro area this is one of the gas stations that I stop at. The pumps themselves…read moreare great, and they are quick in comparison to some of the other stations on Canal Street. The convenience store is good as well, but at times it gets packed since it is so small. A plus about this location is the fact that it shares a building with a drive-thru Dunkin' Donuts, but at times it is a pain and a hazard to get in and out of the station with people pulling through. Overall though, not a bad station with fairly reliable service in the store.

Carol is perfect. She gave me shit for buying cigarettes, which was probably the most concern…read moreanyone has ever shown regarding my health.

Fairfield's GMC Service Department did a great job. Sara, the service manger and her staff were…read moregreat to deal with. I experienced enguine roughness as well serveral warning lights come on my vehicle. They brought me a loaner vehicle the next day to my home, got my vehicle right in to diagnose the problem, which ended up with my pickup needing a full enguine replacement. They got the job done in a week over the Christmas/ New Years holiday which I thought was amazzing. They cleaned and returned my pickup, job competed to my home. I couldn't have been more pleased with their great, responsive service Sara and her staff gave me.

Just got my oil changed. Fast; efficient; no up charges. The technician was Preston Tucker. So,…read morethank you, Preston.

I was shopping around for a new car. I decided on a 2026 CX5. The salesmen were very helpful,…read morefriendly and happy that I was finding my new car. The problem, which I regret, is that I was not thrilled with the color. It was ok. But wasn't dazzled. They did not rush me, in fact, I would have gone forward with the sale, but Camryn said I should think about it and make sure. I should have stayed with him. I ended up by sheer coincidence, at Mcgee Mazda where they had the color I wanted and purchased a car from them. They get NEGATIVE 10 stars. (won't go into details here unless someone asks) I let Autex know that I purchased the car, I felt guilty because they were so nice. I got a text back saying they were sorry they couldn't source out the car I wanted but if I ever needed anything let them know. I was unsure if my being upset with Mcgee was valid, (I was very angry) so I still contacted Autex and asked questions. They were thoughtful and honest with me even though I didn't end up buying a car through them. Mazda Customer care center told me I needed a software update done at the dealership. Since my experience with Mcgee was so bad she made my appointment with Autex. They were fantastic. They told me a lot about all the things my new car could do that I was never told by my salesman. They were just great. next new car is definitely coming from Autex, and I recommend them whole heartedly. I never felt pushed to make a sale, and I feel like they do care about their customers.

Bought a car from them a year ago now. was never told the car was in a significant accident. the…read morecar has been to the garage 20 times this year with the issue never being resolved. Originally brought it to Autex who had an un certified staff diagnosing the problem. this has been a constant issue and hasn't gone away since I bought it. $10,000 spent in repairs and Autex was clear that they did not need to provide warranty's in NH. not covered under lemon law due to no factory warranty at purchase. I've brought it to a VW dealer over 10 times and it's been there for 2 weeks because they can't figure out the issue. I would never buy a car from Autex or a used car in NewHampshire period. Consumer protection laws favor the dealer and not consumer, so these dealers cannot be trusted. 2017 Vw Spartwagon with only 40,000 miles when purchased. So far it's been 20,000 of frustration, concerns and thousands of dollars worth of work.

This gas station has great gas prices and very clean bathrooms inside. The staff were very friendly…read moreand fun to talk to. The prices of candy were steep (a small bag of M&Ms were over $2 which is too much). If the prices of food and drink items were cheaper, I'd give this gas station 5 stars. However, they weren't having any specials on anything like you normally see at gas stations.

Regularly the cheapest gas station on route 12. The Gulf up the road is sometimes a few cents…read morecheaper but that's cash only. And the other Citgo up the road is always more expensive. Decent # of pumps so there's rarely a line. Slightly annoying that you can't take a left out of the gas station tho & have to turn around in a terrible old lot. And the traffic is always horrendous (you know, for NH) no matter the time of day, so even just taking a right gets dicey.

1 Star -- Extremely Unprofessional and Disorganized…read more I had an appointment scheduled for 11:30 AM and was told my car would be done by 6 PM at the absolute latest. This was a simple job -- new tires and rims. There was zero communication all day. I called four times, and no one answered the phone. When I showed up at 5:50 PM, ten minutes before closing, my car wasn't even touched. They told me they would "stay until it was done." At 7:30 PM I finally got a text saying it was ready. I drove back over -- only to be told it actually wasn't done and would be another 30-45 minutes. I said absolutely not, especially because I had my child waiting in the car. Magically, they were suddenly able to finish it in five minutes. The manager was rude, dismissive, and completely unprofessional. No apology, no solution, no attempt to make it right until I pushed back. It was clear they were taking walk-ins over scheduled appointments, which is why nothing was done on time. If you value your time, communication, or basic customer service, I would look elsewhere. This experience was unacceptable from start to finish.

Terrible customer service. Who has 3.5 hours to wait for a tire rotation? They lost me as a…read morecustomer for life! Even with a scheduled appointment they want my car for the day to rotate my tires and to check a tire for a leak! I just wasted my morning driving to keene to show up for a scheduled appointment then was told it may take all day! Isn't this why they schedule appointments, to avoid long waits. Id rather pay more for better service. They need customer service training! There free services are useless if you don't use them because they make them as inconvenient ad possible to use!