From a call back and schedule with Kristen, Mario at the desk, and Chad in the Bay. Our hitch was…read moreinstalled quick and safe. Thank You Again For Helping Us.

If I could give half a star, I would…read more Needed to get a gooseneck hitch installed in my husband's truck for our new (new to us) camper. Made an appointment two weeks ago TWO WEEKS, ordered the parts, called to confirm Friday and hippy Skippy it gonna happen! 8am this morning we drop the truck off at the trailer shop, all is fine and dandy, said "yes sir Mr. K! Should be a 2hr 2 1/2 hr job at the most. Call ya when she's ready!" Alright alright! 1:45pm rolls around and still no phone call... Husband calls "hey there, Just checking on the status of my hitch."........." uuuuh...Sorry sir but we haven't gotten to it yet..." SAY WHAT!? "Well, we didn't think you would have the right parts so we sent both or techs to grand junction today" Dave explains to them this is unacceptable, and he needed this done TODAY. The guy on the other end got pissy and said that that wasn't HIS problem UH, YES THE F*** IT IS, SCOOTER!! Fast forward to 415pm and we drove down there, The truck has not moved from the spot he parked it at 8am!! He lost his ever lovin' mind!! BUT WAIT..THERE'S MORE! Pretty much told them that their company was as useless as tits on a goldfish, the manager said she'd keep the two techs that apparently have to hold hands and not get appointments done, and finish it tonight. Suuuure. As I'm turning off the highway...the call... "Uh sir, you still have the rails on from your other hitch and...well, the thing is...we just don't feel comfortable doing the job...so, guess you can come back and get your truck tonight. Rude service every time, wont take responsibility for their mistakes. Certainly no way to treat customers who a paying hundreds of dollars to you. OH, and we had to order the hitch ourselves!

The staff was very friendly and knowledgeable. I needed a new axle for my boat trailer, and Josh…read moreexplained the ordering and installation process in clear, concise terms. I drove away with my new axle in less than half the time that the shops in Pueblo had quoted. This was my first experience with the Hickman Team, but I will be returning for any future trailering needs. These guys were awesome! Glenn F

Very helpful people. Just needed a dust cap. Even installed for me. Wasn't expecting them to…read moreinstall cap.

Tony, I'd like to…read morethank you formally for the outstanding service you gave me yesterday with the sell and installation of the CM Flatbed. It's very rare that I will take the time to do a review but I really feel like you and your guys went out of their way to make my experience a good one. Your attitude will keep you in the "successful" category no matter what you do so it's no surprise that you have a great shop with great help. I will highly recommend you every time I get the chance - the drive from Denver was well worth it and you can count on me visiting again when I need something done or installed. Thanks again, Tony! Chris Shelton Cherry Valley Angus Ranch Elbert, CO

I have used The Topper Factory for various repairs to my Class C RV over the past several years…read more They have always provided fast, courteous service for a reasonable price. On my last visit, I thought I needed a new water pump. I was told the pump was fine, but the fuse socket was loose. They fixed that in less than an hour at a much lower cost. I left there a happy customer.

Ever feel like you're just a cog in the wheel? I honestly felt like I didn't matter ... to busy to…read moreaddress my needs ... if you don't care about twice the price and waiting 3 or 4 weeks ... go see Mary.

If we could leave a zero, that would be accurate for the experience with them. We took our 5th…read morewheel in for a roof seal and a couple of other small maintenance items. We were very upfront and thorough with what was needed and what our expectations were. Very sloppy work - looks like a child did it. One of the main reasons for the reseal was a piece of tape had rippled up, and they did nothing to it before "resealing", therefore the issue remains. Shop extremely dark and full of pigeons. Pigeons tracks and s**t all over the roof, in the reseal material, pop-outs, vent covers, air conditioner, etc. Charged $1,700 for this job!????!!!! When I called to complain, all I was given was half hearted excuses by Mike. Can not say enough how much we would warn you away from this place.

I bought a 29 ft Ford 4000 fourwinds 98 RV from them . The refrigerator went out , AC unit on top…read moreleaked into the roof, AC in dash does not blow thru the vents also leaks into the floor board of passenger side . It was the worse trip to Texas in this motor home I've ever had. Jim assured me there were no leaks and everything worked. I trusted him at his word. All Lies . If that's the kind of business man he is I do not recommend him or his work. I will go elsewhere for repairs . Was going to bring my mom back for a visit , but the RV was in such bad shape I couldn't stinks and hot. Do not trade with him.

Very good place to buy trailer - utility or cargo. We bought both of the there already. Good…read moreservice, nice prices and very good quality of trailers.

My wife and I had a great experience here. We bought a large trailer for our Jeep and the salesman…read moremade sure we understood what we were getting into even suggesting a less expensive trailer that was lighter. When we came to pick up the trailer, and actually complete the purchase, they caught the problems left by a nearby shop that wired the 7-pin connector for the trailer. The salesmen were easy to work with when the 3rd party didn't process our payment properly including staying late for me to setup payment through my bank.

Devin and his team in the service department did a great job. Took my trailer to them for…read moreunderbelly replacement and a few other small items. I had it back in about a week. No 6 month turnaround!! Would recommend them!

We purchased a Arctic Fox 990 from Boardman RV. We found working with Usysees to be a pleasant…read moreexperience. They worked with us post sale to sort out any questions that we had about the rig. Good experience, we'd buy here again. Very low pressure purchasing experience.

This place has a small selection of trailer accessories but pretty complete. Service was really…read moregood and pleasant place to shop. They also sell trailers should be aware of the salesman.

We have had RVs for 30 years; that means repairs big and small. We have gone through probably ALL…read moreof the repair facilities in the greater Colorado Springs area. By far, Trailer Source is the absolute best! Best in repair solutions, best in price, best in overall customer service! If your particular issue is a brain fart on your part, Trailer Source technicians will just turn the valve or flip the switch; then tell you about it, show you how and where, and not charge you. Of all the RV Service facilities, including the mobile services, Trailer Source is the absolute best. Jim and Kenny at the order desk, and Tim the RV Tech are the best we've ever met.

Spent close to 20 minutes on the phone verifying they had a certain hitch I was looking for, after…read morereceiving confirmation from two gentleman over the phone 3 days later I proceeded to drive over 100 miles one way down to the store and was then told they don't carry that type of hitch. Absolutely ridiculous customer service

I purchased a tractor from True Value Trailers in Penrose , CO in December 2024 that was delivered…read morein January, 2025. Everything was going well through the purchase phase. After that not so well. I live in New Mexico and could not find the tractor I wanted here so that is why I went through True Value. They seemed to have good ratings. I had some specific questions about the tractor which at first they answered. One being since they were filling the rear tires with the Rim Guard solution, I had concerns about rubber valve stems. There have been issues with Rim Guard about deteriating the adhesive on the rubber valve stems and then starting to leak. I called Rim Guard about this and they confirmed this and that the tires should have brass valve stems due to this issue. Chris, the person I dealt with through out the purchase process assured me that they use metal/brass valve stems. When I received the tractor I noticed one rear tire had a brass one and one had a rubber one. I emailed Chris to let him know and sent him pics. I received no response at all. Attached are the pics. All I wanted to know is what I have to do to correct this. The only time he would respond was if I had something good to note. One being that when the tractor arrived and I used it for an hour or so I noticed the hydraulics were leaking. I let him know this and he felt if was just residual from them installing a 3rd function. I found out the leak wasn't coming from the 3rd function lines. The hydraulic lines to the loader needed tightening. I let Chris know that I had tightened the lines and thought I stopped the leaks. His response was "great". Now to the next issue: I wanted to add a better tie down point to the tractor. I found an item online that bolted to the front frame. I just had to remove 6 bolts and install it where the brush guard is bolted to the frame. When I started removing the bolts, it was very difficult to get 4 of the 6 out. When the brush guard was installed they used SAE bolts instead of the M14 1.5 metric bolts. The SAE bolts have courser threads that pretty much stripped out the threads. See bolt pics. Also attached is a picture of the two bolts that were correct. Luckily I could chase the threads with the proper tap and everything went together fine but I shouldn't have to do this. I feel their assembly crew needs some supervision and training. I like the tractorI and have 7 hours on it now and am not sure what I will find in the future. True Value Trailers has a 5 Paw rating from Kioti. Chris said it took them two years to get this rating. I feel Kioti should be doing some audits. It seems like once you get past the sales part, everything else falls on deaf ears. I think they are probably a good dealership but lack a little in quality control.