Brought my vehicle here for a quote on MINOR scratching on the bumper of my new car. I had…read moreexplained that I had valet parked my vehicle and not only received a damaged vehicle back, but was also stuck with the repair bill. I was actually in disbelief about the legality of the situation, and had to do some research involving valet parking companies - but sure enough most have a legal disclaimers that protects regardless of fault. Regardless, it was a small scratch on the front bumper and I was getting quotes from local places. BumperDoc quoted me $800+ to repaint (no body damage) the scratches on the bumper. Something didn't seem right to me, and I took it elsewhere. I ended up getting multiple other quotes for $200-$300 at reputable collision places. I thought it was weird that this place tried to take advantage of us, especially based on other good reviews and the personal feel. The worker even tried to quote me on repairing one of my curb rash wheels on the vehicle for $175 each. I was unsure at the time, but later I found out that the going rate for repair is $50-$100 on minor curb rash. I honestly felt like the employee was trying to take advantage for whatever reason. Maybe our car being a 2017, and is moderately expensive could had something to do with it - but that doesn't mean I am willing to throw away money. Especially in an unfortunate situation, such as the irresponsible valet.

alright an UPDATE for y'all:…read more 1. today (08/03/19) i arrived for my rescheduled interior detailing appointment at 9 am 2. staff helped me right away.. 3. i stayed in shop and waited for my car 4. they did not charge me the $30 for pet hair (due to all the issues in my original review) 5. my car was finished at about 12:50 pm 6. the interior was much cleaner than when i brought it in.. almost no pet hair 7. only 2 stars today due to the ~ 4 hours and all the issues in my original review i advise you to communicate THOROUGHLY with staff and if possible, have a friend or family member pick you up so you don't have to wait for the duration of the appointment

Recently we had some work done on our travel trailer. It was not under warranty any longer and we…read moretried calling a couple RV Repair places and were told it would take 6 weeks and we would have to bring it in and leave it. The place we were staying told us about Ben and Golden Eagle and we planned to give him a call when we saw him at the RV PARK. He was the the nicest guy, super helpful, didn't even charge us to look at our trailer the initial time since he was already there and it only took a couple minutes! WOW!! Talk about scoring points or stars in this case! He was able to order parts and we just had to wait Ben kept us informed the entire time about the order going the back-order when the parts arrived. Then Ben worked around our schedule he was very professional and kept a very clean work area even in the middle of Thunder storms. We would highly recommend Golden Eagle.

My car broke down on the side of the highway. I called my insurance company to use my roadside…read moreassistance, but they quoted me an insane amount for out-of-pocket expenses. I decided to call a few other places, and this was the only company willing to tow my car to its destination for a reasonable price (56 miles to the drop off location). Ricky was the person who came to help me. He was so kind and personable. If you're looking for a reasonably priced towing company with great service, definitely check this place out.

These guys financially bank on "special operations veterans". I recently used their services . . …read more their tow operator was very rude and I performed a third of the work for him. In 67-73 I served 6 years as Army Combat Engineer (honorable discharge) so I requested a 10% discount . Never HEARD A WORD back .!! I guess their raaa-yaaay "brother in arms" routine is a one way street. Impresses me as totally phoney.

I just moved to Colorado from Texas, and I've been trying to find a local auto shop that truly…read morecares about and helps its customers. Roadrunner is exactly that! I happened to see one of their signs on a pole and decided to check them out. The reviews from other customers really piqued my interest, so I gave them a try. Everything about my experience was nothing short of amazing! I went in for an oil change and had one of the best customer service experiences I've ever had. The ladies at the front desk are so kind and helpful. They made me feel comfortable throughout my entire visit. Not to mention, they're very affordable and will work with you to make sure everything is worth your while. I feel so lucky to have found such kind, honest people, and I'll definitely be coming back for all of my car needs!

I've been here in Colorado for a year now. A friend referred me to Roadrunner Auto and Truck…read moreRepair. I needed a lot of work completed after moving from Kansas to Iowa, then here. Cheryl was super nice, patient, and understanding. The mechanics worked on the high priority issues first. Awesome job. My truck ran so much better. A few weeks later, I took my truck back to complete repairs on the issues that were remaining. Again, awesome! They completed work on my rear brakes. Anna did the search for new tires and with a pretty good price with Road Hazard warranty. An alignment was completed too. I can't say enough about this business and these wonderful people. They will work with you through whatever situation you might have happening.

We took our truck in to have the Rear Main Seal replaced due to a minor leak. Other than that, the…read moretruck ran beautifully, and there were no other issues. Obviously, we drove the truck to the shop and almost a week later they called and said OK we're going to test drive the truck and should be good to go. Once we got there, they were saying why are you even here, nobody said the truck was done, but since you're here, let's go look at the truck. When they started it, a ton of white smoke filled up the shop and the outside of the building... the truck was making weird noises and misfiring like crazy. Ron told him that he needed to get the truck out of there and to pay him for the repair and we now have to get the truck TOWED out of there, and the truck is now our problem. This is not how they should do business! We had to pay the $1500.00 and then we had our truck towed so that the other repair shop can troubleshoot the new issue. We now have a quote of $10,614.88 to have the truck repaired. He found that the timing had jumped 4 teeth in cam gears and a lot of work is now needed. He stated that the only way this could happen is while driving it and something fails or if it was put back on incorrectly and/or rotated the engine in reverse (counter-clockwise) causing the tensioner to lose tension on the chain allowing the chain to "jump". The other way this can happen is if someone raced the heck out of the truck or drove it super hard to cause the chain to "jump". This truck is a supercharged V8 Tundra. Remember, we didn't even have the truck in our possession. It was in the shop the entire time this NEW issue occurred. The truck ran fine and drove just fine prior to having it at this shop. We should be able to leave the shop as it came in, at the very least, as the truck ran well and was able to drive it. Now we are stuck without our truck at another shop and is undrivable until fixed. We even had to pay the new shop another $666.98 to diagnose the new issue.

Best Western does not honor their work. They replaced a radiator on my 2007 Suburban and it failed…read more Not only did I get stranded out of town, but Best Western will not pay for the repair. When I called Eric, he gave me the number to NAPA warranty. Best Western did NOT install a warrantied product. I even returned the damaged part! I am out of time, an Uber ride from Denver to the Springs, and a very hefty bill, on top of that I already paid Best Western. DO NOT USE!!!

Appointment was on time! Installed muffler and finished ahead of schedule. Owner was polite and…read morefriendly as well as professional! What more could one ask for? Coffee and donuts? Ok...that's probably a little much. LOL!

Great service, knowledgeable owner, reasonable prices. My go to place for mufflers. Give them a…read moretry.

extremely rude! the mechanic actually manhandled me! refused me service because I wouldn't agree to…read moretheir charges before they could tell me how much it would be or even what type of repair was needed.

This place does incredible work! I am very happy with the repairs they did on my truck, it looks…read morebrand new. I will never go anywhere else for auto body repairs!

Ric did a great job...got a new truck and had to get my anti sway system redone. He got the new…read morehitch and installed the anti sway system in record time. Great job...great price...he's the go to business for any RV repair.

Also, my travel trailer looked like it had been raided by the authorities after Eric was done…read more"fixing" it.