Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

amazing work! very kind employees. enjoyed my chats with their head of office andi. i would…read morerecommend brothers gutters to everyone looking at gutter work.

Did an amazing job and has great customer service, would recommend to anyone. Went above and beyond…read morewith my services.

WARNING: be really careful. i engaged four gutter companies to inspect a very specific 10-ft area…read morewhere my gutter had become disattached. 3 of the four(all members of BBB) didi't even require a ladder before giving me estimates btw $500-$1000. simple problem. yet these entitled jerks started climbing onto my roof and ripping away some rotted wood on a window sill(all captured on ring camera). they were on the hunt for a bigger estimate. they scared the shit out of me when they popped up outside my window on the third floor. the owner then tried to gaslight me and changed her story repeatedly to justify why MY permission to climb all over MY house was...wait for it... unnecessary. in the end she literally blamed ME as being the problem. DO NOT USE THEM IF YOU HAVE A SPECIFIC PROBLEM. THEY SEEK ACCESS TO YOUR HOUSE TO TELL YOU YOU NEED THOUSANDS OF DOLLARS OF REPAIRS. THEY ARE A RELIC FROM LONG AGO. like the mechanics who told you your car needed a new engine regardless of its condition. My advice? Avoid.

I recently reached out to RVA Gutter Pros to get information on cleaning my gutters. Jennifer…read moreresponded to my message in less than 30 minutes and was extremely thorough in regard to service expectations, payment options, etc. I was impressed and decided to get them to do the work. The very next morning, as promised, a tech rang me first thing to let me know they were on the way. Aiden and his assistant not only did an excellent job cleaning my gutters, but took pictures and video of trouble spots and a soffit that had some damage. Aiden explained what was causing the problem and provided some potential solutions. They then did a fantastic job cleaning up and even cleared off my entire deck! It has been a long time, since I have experienced such professional and outstanding customer service!!! I would not hesitate to use this company again in the future (and plan to)!!! Their website claims that their mission is to "treat their customers and each other as family"... and based on what I have experienced thus far, they are living their mission!!! THANK YOU guys for an excellent job!!!

We had a new roof put on our home. They came and gave us an estimate quickly and the price could…read morenot be beat. On the day of install the team was very nice and worked hard. It took them three days to do our roof. It is a large challenging roof. Giving five stars because of the finished job, however they did not protect our yard and we had a huge mess the first day that was not picked up until the next morning. I believe it's because they were short one person the first day. Otherwise a great job and fair priced.

From the owner: We offer quality work at affordable prices and over 25 years of experience. We are family owned and…read moreoperated. We take great pride in make sure all of you request are exceeded.

Terrific Company Weasley price two wonderful job. Len was great. I'm gonna hire him permanently to…read moremanage my house twice a year. Did a great job cleaning the gutters cleaned up. Very happy client highly recommend them.

Great quality work, communication, and customer service. Len gives me a heads up when extra…read moremaintenance needs to be done. Excellent rates. I hire him every year.

Showed up on time; answered questions promptly. The team…read moredid the job accurately and very friendly. Was waiting for some rain to verify that job and this week it is raining all day. Recommend for gutter guards Well worth the money$ and a great rate!! Keeps the acorns out of my gutters. Would use again for other jobs in the future :D

they installed my gutter guards pretty good and they washed my house clean nicely too the and their…read moreCustmor service was good as they were all chill guys

Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

Very shady and are bad at what they do. Ron and his workers showed up to my house and did work…read morewithout my authorization and without my knowledge. They also dont have the basic understanding of how to install gutters, they installed gutters over a rotted fascia board. Steer clear and avoid them.

Should have done my homework sooner. This is only a Class C contractor and does everything the…read morehard way. Started work on a window sill that was not the big problem but was easy to get to. Used a pneumatic drill to drill out original heart pine wood and the rattled 112 yo brick. The gutter repair I wanted was a TPO repair but instead did his own thing since that's what he does, not what customer asks for. I am waiting to see if the rain will come through the downspout. Another customer had an exexperience in which rain did not come thru the downspout. The metal water guide seemed reasonable but it has a round outflow with pointed insert but it did not work with my downspout and looks too big for the 2 inch drain, so he got another drainpipe that was still a different shape. Live and learn. Probably will need to be redone.