It has been a long time since I had an eye exam. Dr. Mann came highly recommended and I can see (…read moreno pun intended) why. It was easy to make an appointment. The staff is very friendly and helpful. I arrived 20 minutes early and filled out some basic paperwork. I waited no more than 15 minutes, and a nice nurse took me in the first of several rooms to test my eyes, and finally have doctor Mann check me for glaucoma and a prescription . Because there is new equipment out you don't have to have your eyes dilated anymore. I told Dr. Mann that I could not have my eyes dilated and be able to drive. He assured me it wasn't necessary. This place is in a large medical building across from the Rockaway Mall. There is plenty of free parking. I would definitely recommend coming here if you need an eye exam or have any problems with your vision.

I am very happy to have the Dr. Eric B. Mann as my ophthalmologist…read more I have been going to the Eye Associates of New Jersey for more than two decades and I am so pleased with everything. I just got done the cataract surgery on my both eyes during two weeks apart from 08/25 - 09/08/2020. I can't be more happier for the results. I can see more clearly and things are so vivid after the surgery. I thank the Dr. Eric B. Mann for what he had one for me, and the office staffs who helped me with sufficient information for I was bit nervous. I recommend to anyone who needs sight helps!

I have seen many eye doctors over the years. Despite the very long drive from my home and work I…read morecontinue to journey to Dr Trezza--I continue to see him. Most recently I called about a potential ocular emergency, he squeezed me in 1.5 hours later. He spent nearly 45 min with me, checking everything. He did every test an OD can do. He explained in easy to understand terms what he thought was going on and offered a referral (to a retinal surgeon) for addition testing. To me all of the aforementioned come second to Dr Trezza being a very warm and kind man. I am happy to see him knowing that not only will I achieve the best care, but will be greeted like an old friend.

My eyes are very important--I feel good about the service I've received over the years…read more Intake nurse (Carolyn?) is extremely effective and courteous and Dr. Hade beyond knowledgeable and competent while also professional and friendly. Receptionist was also personable and efficient. It's worth a try.

Dr. Hade and his staff are professional and kind. It was easy to talk to Dr. Hade, he took his…read moretime during the examination to answer questions and explain everything in detail, I never felt rushed in any way. I can only recommend seeing him. I am glad I finally found an excellent eye doctor.

This man was the dictionary definition of mansplaining. I've been wearing contacts for 30 years and…read morehe patted my leg and told me I didn't know anything. Didn't let me finish a single sentence and took my glasses away when I was asked to take out my contacts for the eye exam. And also gave me the wrong prescription. I got firm when he tried to take my glasses because I am legally blind and can't see anything without them, so I need them as security. He just said that I was making his job difficult. Unfortunately, I have to go back in a week so he can look again, even though I know what my new prescription should be. This is not my first rodeo. But they won't release the prescription until I drive there for another visit. And he even tried to get me to turn in my old optomitrest because of a wrong prescription, which was actually right for the last few years, just changed in the last few months, thus the visit. 0/10 - would not recommend

This is the worst optometrist I have ever been to and I have been to a lot in the past 30 years…read more 1. They gave me the wrong prescription. They told me my prescription had changed significantly so I bought new glasses to the tune of over $500. I would not have bought them if I had known my prescription had not changed. 2. I told them when I made the appointment that I lived in new Hampshire and asked if they could do it in one visit. they said yes. at the appointment they told me they legally had to see me for a follow up and wouldn't give me a contact lens prescription. 3. I had to go to an optometrist in new Hampshire to fix their mistakes..he told me that my eyes had not changed (what I already knew because the trial lenses made my eyes worse). 4. when I called them to complain their excuse was that it was a replacement optometrist and they could have me come back in to redo the exam. I asked for a refund since I had to go see someone else and wouldn't have bought the glasses if I had known my prescription hadn't changed. they refused. This is a scam shop. they are all about getting your money and not about helping you actually see better. do not go here if you want to be able to see.

Dr. Trezza is very thorough and truly listens to your questions and concerns. The staff is very…read moreprofessional and helpful.

I went into the office to have them adjust my glasses, and also put my old lenses into a new frame…read more They were sooooo nice, and did both of these things at no charge! Definitely have my business moving forward. They also adjusted my glasses 4-5 times to make sure they were just right. Very thankful I found this place!

Just went to Dr. Millman today. I had to make the appointment over a week in advance, which is a…read moregood thing: a doctor with a lot of business tends to be a good doctor. He and his staff were very friendly, and quick without seeming like they are trying to rush you out of the office. I had my eye exam, picked out new frames and was ready to get paid up within about an hour. Dr. Millman told me the practice has been open for over 40 years, and his father before him was an optometrist. It must run in the family because Dr. Millman is a great doctor :)

Dr. Millman has been my family's eye doctor for over 40 years. My entire family goes to him. We…read moretrust him explicitly. His father was also an optometrist so you're getting 80 years of experience when you see him! His associate Dr. Insinga now treats my mother. ** His unassuming office is located in Dover; it's a 4-minute walk from the Dover train station.

First impressions mean a lot. I entered the store and was pounced on by an employee demanding to…read moresee my prescription. Then he went on to say due to my high prescription, there will be an additional cost. I didn't get a chance to even look frames. Then when I started. Every 2-4 minutes, he'd come over and say how are you doing. He was way too pushy. I stayed a little while. Took pics of potential frames than left. I was not purchasing from this location. I don't recommend it and will never be back. Note: I went to a different location and it was night and day compared to this one and purchased at the other.

Higher adults who know their business rather than kids who don't care when I walked in. It was like…read morewalking into a summer camp and no one cared about the customer.

My last experience at a different eyeglass store left me with ho-hum bearable glasses. I remember…read moreleaving my last place and feeling like I just had to get over it. This time I felt 100% happy with my glasses and sunglasses. Katie was EXTREMELY patient and helpful. Even though my insurance was out of network they matched my benefits. Also, I had a 6 year old and 2 year old with me and she was very understanding. I know where I am coming back to in 2 years.

Terrible service. Kept cancelling appointments. Finally got…read morein and picked out glasses only to learn they don't really have the frames I picked. There were no other frames that I liked and I am trying to get my money back and a copy of my prescription. They are ignoring me. No one picks up the phone or answers emails. don't go here!

Please do not visit this location for an eye exam!!!! the staff at this location is extremely rude…read moreand disrespectful. They keep on cancelling and rescheduling my contact lenses trial appointment without a valid reason. The manager never returns my call and every time I call I get placed on hold for long periods of time and no one has the decency to return my call. They have no regard for the valuable customer's time nor the fact that customers also have a job. At this point I will be asking for my money back and filing a complaint with the better business bureau if someone doesn't resolve my inquiry. Please consider a different store for your contact lenses / glasses needs.

The staff is rude the Manger is worst, they don't care about the patient just the money coming in…read moredon't waste your time here!

My mother, my sister, and I visited this location yesterday to purchase eyeglasses for my mother…read more We are African-American, and our experience raised serious concerns about discriminatory treatment. Almost immediately after the initial greeting, we were asked whether my mother had insurance -- not once, but multiple times. The question quickly shifted to, "What type of insurance is it?" We were initially assisted by someone who appeared to be in training, and then another employee came over and asked the exact same question again. The repeated focus on insurance happened before anyone took the time to ask what my mother was looking for or offer meaningful assistance with frames. While my mother was trying on glasses, another non-white family entered the store. After their greeting, they too were immediately asked what type of insurance they had. At that point, it became difficult to ignore the pattern. Shortly afterward, a Caucasian woman walked in, and the difference in tone and approach was striking. She was warmly asked what brought her in, what styles she preferred, and was engaged in friendly conversation. We did not hear her being questioned about insurance upfront in the same persistent manner. Insurance is a normal part of the purchasing process. However, when customers of color are immediately and repeatedly questioned about insurance, while a white customer is approached with warmth and general service questions first, it raises legitimate concerns about racial bias. The disparity in treatment felt discriminatory. For context, we spent $900 on two pairs of frames. Despite making a significant purchase, the service we received did not reflect respect or equal treatment. We will not be returning to this location under any circumstances, nor would we recommend it. Management should seriously evaluate how implicit bias may be influencing customer interactions. Every customer deserves equitable treatment.

While the doctor's office in Pearle vision is great the optical department is absolutely horrible…read more I always have issues when dealing with them. Very rude and unprofessional and not helpful at all. All they want is you to spend more money. I would never purchase anything from them ever again. Horrible experience.