From meeting for a quote to completion of the project , System Pavers did a Great job with a great quality and great customer service! Robin Everhart our designer, Ryan Travalini our project manager, Ben and his crew all executed what we wanted, turned our space from mixed of concrete, dirt and mulch into whole area paved and designed into what we dreamed of. They also accommodated some changes along the way without any issues. On the very first day, Robin designed our backyard per our vision, listened to what we wanted and took our budget into account. He was very nice and was able to revise the design multiple times to what works for us functionally and aesthetically. Ben and his crew was amazing and cleaned up thoroughly each day. Ryan our project manager was present everyday to ensure the team had what they needed and anything we wanted was addressed. He was easily reached and pleasant to interact with, checking in with us every step of the way through text and call. It has been about 2 months when our outdoor space was done and to this day, he's very responsive to our text for questions and made sure we are 100% satisfied with our pavers. And that is what we call great customer service. We love our yard. It looks absolutely stunning. We couldn't be happier. read more

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We invested in remodeling our backyard by taking out the grass and making a more functional yard to host family and friends in 2018. Fast forward, to 2026, a small area of the pavers sunk in. Since our project is guaranteed for 25 years, I called the company and Ryan Travolini responded the following day! Ryan came to the house, evaluated the issue, and arranged for his crew to come out and fix the problem a few days later. It was such a quick turnaround! Ryan and Juan Jose were very nice, communicative, professional, and made the process so easy! If you are looking for a company that specializes in pavers and all things cement, who also guarantee their work for 25 years, and truly listen to their customers, then System Pavers is the company for you! read more

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From the very first meeting, I had a great experience. Brandon, the design consultant, arrived exactly on time for our appointment, which immediately gave me confidence that this was a reliable and professional company. Brandon took the time to explain the company, the benefits of choosing them, and walked me through the entire process step by step. He even showed me a video of what to expect. At no point did I feel pressured to use their company, and I really appreciated that. It made me feel comfortable and confident in my decision. After my HOA approved the project, Brandon and Ryan, the project manager, came back together to review everything one more time. They double-checked the design and all the measurements to make sure nothing was overlooked. Once I told Ryan I was ready to move forward, he responded the very next business day and scheduled my project to begin as early as the following day. I wasn't home during the installation, but Ryan kept me updated every step of the way. He sent text messages, photos, and videos showing the crew's arrival, the progress of the work, and the completed stages. It truly felt like I was there throughout the entire process. Foreman Ben made sure everything ran smoothly, efficiently, and with attention to quality. The estimated completion time was 1 to 1 1/2 weeks, but the entire project was completed in just 48 hours. I came home to a beautiful, professionally finished, and spotless patio. It was an absolute pleasure working with Ryan, Brandon, Ben, and the entire team. They exceeded my expectations with their professionalism and communication. read more

Great customer service . Very prompt. I had to go out of town and they were able to accommodate my dates. We had some issues after installation and they came and addressed it immediately . It was great working with both Keny and Adrian . They were very prompt in addressing any concerns . read more

They did an amazing job! Reliable quality work:) Adrian and his team were very good, I highly recommend them to everyone.

After several years of working perfectly, a critter had chewed through a lighting wire, affecting several lights. Adrian and crew found and fixed the problem in no time. They left us looking better than they found us! read more

We had a wonderful experience with system pavers! Robin came out to do our consultation and design; he was very personable, designed a perfect yard for us, and worked with our budget. Once the project began, Adrian was our contact and project manager. He did a wonderful job and was communicative the whole way through. We love our new garden and would highly recommend both Robin and Adrian read more

If this review were based solely on the final product, warranty, and financing options, I would give System Pavers 4 stars. I'd deduct a star due to the imperfections/flaws we were forced to accept on the material and compromises we had to make on the build. Unfortunately, the seven-month process, drop in communication, and repeated unmet promises bring my rating down to 1 star. Throughout the project, we encountered many instances where they set expectations and deadlines that were not fulfilled. From the permitting process to construction, timelines and commitments frequently changed, making the experience much more frustrating than it needed to be. There were many excuses and apologies throughout the process along with a lot of gaslighting and deception. We were misled endlessly. Every time I called out an excuse, it was replaced with a new one. The lack of oversight, executing things by trial and error and flippancy was shocking. The game of telephone from us, to the PM, to the crew fell apart almost daily. The mistakes were endless and it was hard to get updates and the correct information. To be fair, the paver portion of this project went smoothly. The permit, demo, retaining wall construction, and communication from the PM were the primary sources of the issues. I was repeatedly told that I was paying a premium for premium service, but that didn't happen. For all the mistakes, unnecessary delays and problems we encountered they didn't do anything to redeem themselves. This project was unnecessarily difficult. The project is complete, and I'm glad it's over. Overall a terrible experience. I would not recommend for complex jobs. read more

We love our paver stone driveway so much I told my husband I want to have a party just so we can hang out on it! Seriously, it's so beautiful! The team was quick and professional, and were great to deal with. One of the best parts is that they stand behind their work. They finished the driveway last October, before the rainy season. We noticed this spring, after some particularly hard rains, that there was an area of the driveway that was pooling with some water. We texted Ryan Travalini, our project manager, and he came right out. He scheduled a time for his foreman Ben to come out, set up a drainage system in the affected area, and get the pavers put back in place. It continues to be worth every penny! read more

Great experience with Brandon in Sales, and Adrian who was the Project Manager. Exactly what I was expecting, and they took a lot of care to explain the entire process from end to end VERY thoroughly. They kept in great contact, and the actual paver installers were outstanding and very nice. Overall great experience and I'll be coming back for more projects. read more

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Oscar Maciel was an outstanding project manager for my System Pavers installation this past week. From start to finish, he was incredibly attentive, patient, and knowledgeable. Oscar took the time to thoroughly educate me on every aspect of the project, making sure I understood the process and felt confident in each decision. Any time I called with questions or requested changes, Oscar was responsive, flexible, and genuinely supportive. His communication was clear and consistent, and his interpersonal skills made the entire experience smooth and stress-free. Oscar's professionalism, attention to detail, and commitment to customer satisfaction truly stood out. I highly recommend him and appreciate the excellent service he provided. read more

It's our second time using System Pavers, across two states (Texas and California), and we had another great experience! Yes, the quality of materials was top notch, but it's the follow through when something goes wrong to make it exactly right that matters when you're doing your back yard, and why we keep going with System Pavers as a reputable, nationwide company with a long history - they care to do it right, it means more to their business than getting your money. That's hard to find! Highly recommend. Great, extremely long warranty too. read more

We had a great experience with System Pavers. A smooth process from start to finish. Not only is the work precise and beautifully done, our project manager Ryan was always available and on top of everything, a pleasure to work with. We will definitely use them for future projects and to repair work from previous vendors. read more

System Pavers - Landscaping Near Me - Vallejo, California

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System Pavers, and Octavio specifically has been a dream to work with. They completed 95% of the project but we are waiting on work to be completed by pg&e and our fencers. Octavio and his team have been very gracious on waiting for these projects to be done before completing their work. Communication, work quality, and flexibility on their part will make Octavio and System Pavers my go to for future projects. read more

System Pavers just completed our patio demolition and pavers this week. Our concrete in the backyard was in pretty bad shape and needed replacing. We'd been shopping around for a while, but always put off by the high cost. We booked an estimate and consultation with their sales team. The salesman we had, David, was excellent and very thorough. He did not upsell us on products or features we didn't need. He was very respectful of wanting to stay within a reasonable budget and still wanting a beautiful outdoor space. When we ultimately booked the job, we told him we had a tight timeframe to work in and they were able to accommodate. Our project manager was Adrian and he was responsive, kind, and very thorough as well. The job only took four days to complete, include full demolition and haul away plus the whole new job. They left our space clean and neat when they were done. I would highly recommend them to anyone looking to do this kind of work. read more

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This is my second experience with System Pavers. My original project was completed, as expected, many years ago. We were very happy with the results and have enjoyed our outdoor living space tremendously. Three weeks ago, we returned from a weekend trip to find a water pipe had leaked under the paver deck. I called System Pavers and they sent Adrian to our location to determine if the issue was covered by the warranty. Adrian quickly coordinated the work to repair the leak and reset the pavers. In addition, I suggested we walk the property. Adrian quickly noticed a couple other areas that needed attention and those issues were also repaired. Adrian and his worker, Manual, were professional and focused on the work. I recommend System Pavers for the original project and the warranty follow up work. They stand by their product years after installation. read more

We have had system pavers do several projects for us. Today was a repositioning of some stones that was covered by their fantastic warranty. Ryan was great about seeing the job and getting it scheduled and communicating all along the way and taking pictures of finished job. Juan Jose knows what he is doing when it comes to stone work. Did a great job, was professional and communicated well. read more

We had our pavers and light package installed 3 years ago and we have been so happy with system pavers. The electricity went out about 2 weeks ago an I had been unable to reset the "Brilliance smart socket" lighting app. I called System Pavers and was immediately contacted by Ryan Travalini the project manager. He came to our home and we tried to figure it out, when we couldn't, he immediately said no problem the smart socket needs to be replaced, I can go get another one and install it for you later today, its covered under your warranty. He has been very concerned that it was fixed quickly and answered my texts quickly. System Pavers is lucky to have such a great employee. read more

Updated review Redoing our rather large front yard and driveway was a dream come true. We love how it looks and have received quite a few compliments. Now, here's a very honest review. 5 stars for workmanship: care and thought was taken each step of the way. The workers were super respectful and did their best always to help us be able to get in and out easily during the work, kept the area tidy and made sure to confirm with us if there were any questions that arose . 1,000,000 stars for Adrian O'Donoghue, our project manager. Adrian visited the project almost daily and was readily available by text or phone call. This was such a peace of mind. His communication was amazing and his willingness to make sure any blips were addresses was impeccable. Now, outside of his control was the fact the designer/sales manager told us our front step would be "taken care and wrapped into the deal" but we were then told it would be another $3800 upon the project starting. This whole experience would have felt so much better if the bottom line had been the bottom line. Granted, I appreciated all his help in implementing our ideas into a design but this left us uneasy. So, would I work with them again, yes. All of the aforementioned made it a wonderful experience. However, this latter issue was disheartening and I am a person of my word so I must fully review the great and the "do better next time." The consultation is free, the design process is included, just make sure you are guaranteed there won't be any hidden costs/surprises. Full transparency is good for all and thus the spirit of my review. 25 year guarantee. I will give this review 5 stars because Adrian deserves it. System Pavers, you are very lucky to have him. He's a company's dream spokesperson. I have been in sales for 22 years; I know a keeper when I see one. It's people like Adrian that make all the difference. Thank you Adrian for overseeing this and making everything right. read more

My experience with System Pavers started off extremely frustrating. Our first project manager provided little to no oversight at the beginning of our backyard project. Everything moved painfully slow, communication and support were almost nonexistent, and several quality issues came up. The turf was poorly stitched together, some of the pavers were uneven, and we were even told we needed to pay for services that we had already paid for. At that point, I was very disappointed and frustrated with the company overall. Things completely changed when Oscar Maciel became our new project manager. He was a total 180 from the previous experience and truly took ownership of the project. Oscar showed up every day to ensure everything was going according to plan, listened carefully whenever I raised concerns, and addressed issues immediately. His professionalism, responsiveness, and attention to detail were exactly what we had been missing. Oscar is a far better representation of what a project manager at System Pavers should be. Fast forward about a year later, we noticed some slight shifting in our pavers. I reached back out to Oscar and the System Pavers team, and they handled the issue the same week. I was genuinely impressed by the level of customer service and sense of urgency Oscar demonstrated, even long after the project was completed. Overall, my experience with System Pavers went from being extremely frustrating to very satisfying, and that turnaround is entirely due to Oscar. I am very grateful he was able to make things right for us and would highly recommend him as your project manager. read more

Octavio from System Pavers came to my house to review a small repair needed on my pavers. He showed up on time, was super friendly and efficient. He was very accommodating and actually got the repair done the same day. Above and beyond service, very happy with this company and especially Octavio. read more

I am a second time customer with System Pavers after my first experience (front yard) was so great. The 2nd time around, they did not disappoint and were beyond exceptional in their customer service. Oscar Maciel was my Construction Manager for my backyard removation beyond and he was so great at communicating and helping the whole project get executed perfectly!! He assigned Yobel as the onsite manager and his and his crew's work ethic and job performance just could not have been better. I work from home and witnessed the work each day and their executuion of super complicated details was excellent, I would reocmmend them any day of the week to anyone that wants to transform their space!! I was so very pleased with thier work!! read more

What I always strive for in my business is to be "easy to do business with." Our project with System Pavers was exactly that - easy to do business with. In addition, the quality and efficiency of the work was top notch. I highly recommend System Pavers to anyone considering a backyard makeover. read more

Outstanding work by Project Manager Ryan and Foreman Jorge and his crew! Everything went as planned and they were available if we had any questions. I've already referred 2 of my neighbors. Looking forward to working with them again for future projects. read more

System Pavers - Before and After! - Landscaping Near Me - Vallejo, California

We have used System Pavers twice now. Once for the initial paver install and secondly to add artificial grass in the rest of our yard. While the pavers look nice, our grass has since melted. When we went to utilize the warranty that is on the turf, we were told that they had edited their warranty since we had purchased the turf and that they would no longer cover the issue that they would have prior. They quoted us $3,800 to repair this small section, which was more than our entire turf addition. I find it fraudulent that they feel they can edit a warranty after I have purchased the unit, and suddenly they no longer cover damage that they never warned us about when our original contract that we still have has no mention of not covering heat damage. They failed to provide us with proper information around turf in the heat, which would have swayed our decision away from the turf addition. read more

System Pavers - Landscaping Near Me - Vallejo, California

I have used SP twice- first to build 2 patios - second to build paver steps down the hill behind my home. Their crews are workmanlike and hard working. I put them in the craftsman class. They pay attention to the details and take pride in their work. The results in both cases look very nice. The patios are now a few years old and look just like they did when installed. Not cheap, but you get a really nice product. read more

We are very happy with the installation of steps in our front and back yard. Brandon in sales did a good job estimating the project and giving us options for project scope and financing. Project manager Oscar Maciel gave clear communication about the project timing and activity throughout. The installation team did a great job with the craftsmanship and cleaning up well afterward. I would recommend System Pavers to anyone considering a project like this. Thank you! read more

We had a great experience getting an estimate from Ryan Travalini, Project Manager - North Bay with System Pavers. Ryan was prompt, professional, and clearly an expert in his field. The estimate we were provided was not just a number, but a breakdown of the work. Ryan took the time to answer all our questions on-site and followed up a few days later to make sure we had everything we needed. Highly recommend Ryan for great customer service! read more

System Pavers were great to work with (Beth and Jeremy). They provided great suggestions and design (even with my quirky requests), built a great paver driveway and walkways, had great response time, and communicated well during the whole project, which was quick and on budget. I appreciated their attention to detail and follow up at the end of the project. I really love the results. I will use them again in the future when we expand our walkways and front sidewalk. Very impressed!!! read more

Impressed with the team at System Pavers! It started with a design appointment with Robin, who is passionate about creating a welcoming space to take your yard to the next level. He had ideas we hadn't even considered after spending some time reviewing the space and listening to our needs. He was also knowledgeable about the products and what designs, colors and patterns would look best. Once it came time for demo and install, Adrian took over communication and let us know what to expect each day. The team was quick and professional, and took less than a week. We're so glad to get the project completed! read more

I am a fan of SystemPavers. I had them come out recently to work on my driveway. Octavio and his crew are great. There were some issues with finding additional stone to match what I have and Octavio went above and beyond to get what was needed. He and his team are knowledgeable, professional and friendly. read more

We hired system pavers to help renovate our back yard. The team installed turf and added a lovely paver/pea gravel section as well. We worked with Alec who designed both of the projects. For the first project we worked with Nick as a project manager. He was smart, efficient, and easy to work with. He helped coordinate an awesome looking turf area and answered all of my questions quickly and with detailed information . In our latest project we worked with Adrian as the project manager. It was the easiest home project thanks to his incredible project management. I was really impressed with how efficient he coordinated the whole project team and amazed with the results. I highly recommend system pavers, and more specifically the people I mentioned above. read more

System Pavers - Landscaping Near Me - Vallejo, California

We we looking to improve our patio and had heard of System Pavers - and made the call! Roger Page responded right away, provided great ideas, and thoughtfully helped us move forward with the project. Once started, our project manager Oscar Maciel continued in the same professional manner - proactively setting up thoughtful communication, keeping us informed on every step of the project, and generally making the project go as smoothly as possible. We are thrilled with the final result, how it was managed and, to our great delight, finished well ahead of schedule! I would highly recommend System Pavers and Oscar and Roger play a very large role in how well it all went. read more

WE COULD NOT BE HAPPIER. 1. Anthony is a world-class design professional and Adrian is an exceptional project manager and problem-solver. A) Anthony took the time to really understand what we needed and the problems we were trying to solve. He did not try to upsell us into things we didn't need or weren't looking for, but he did make excellent recommendations that improved our overall design and vision. He also came to our initial conversation having done his homework. In full disclosure, we were thinking about doing this project next year because of his thorough preparation we decided to put the work in motion right away. B) Despite very wet ground remaining from the days of storms (under the original terrible cement and pavers) and a day of rain, they kept the project to budget and are scheduled to deliver EARLY. Seriously, when does it ever happen with any construction projects? When we hit an unforeseen snag with drainage, Adrian proactively addressed the issue right away, and found us a solution that kept us in budget. C) A word on the crew. So professional, so fast, and strong beyond belief. I have never seen concrete and pavers, rolled in and out with such efficiency. The work was completed yesterday and the pictures don't do the work justice. The pavers and lights look amazing. It makes me feel like we should've done this five years ago- especially, given that the paving project solves both our water runoff problem and poor landscaping choices created by previous owners of the house . I recommend them without reservation. read more

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This review is related to some warranty repair work I had done recently at my home in Castro Valley. It's been a little over a year since the install and some of the polymeric sand between the joints had washed out and we had a small area that sunk slightly. I called the shop, and Adrian O. came out quickly to assess the issue. He took the time to look it over completely and explained what was causing it. Within a few days, the team came back out fixed the issues and my patio looks new again! I appreciate all of the open communication with Adrian and I'm comfortable with my purchase knowing that these issues are fully covered by the warranty. read more

We used System Pavers to completely transform our townhome's small backyard. Lidiana (the designer) did a fantastic and efficient job working with us to craft the design we had in mind. She was amazing to work with and really got the job done quickly and perfectly. Adrian was our project manager, and he's the guy you want running all your home improvement projects: easy to talk to, detail-oriented, coolheaded when things go wrong. The team did an excellent job building out our new backyard, and the results speak for themselves! We really enjoyed how systematic and efficient the project was from start to finish. Having worked with other contractors and vendors, System Pavers really stands out as exceptional. Highly recommended--and definitely ask for Lidiana and Adrian. read more

System Pavers installed our backyard patio in June 2020. Since then we had an issue with one of our storm drains that we thought was caused by the patio install but it in fact wasn't once the crew came back to lift the pavers and investigate. The crew found the pipe below the pavers was disconnected, leaking and had roots growing inside!! They offered to help with all of the repairs and did it all in two days of work and saved us money doing so. They went above and beyond in helping us with a job that should have been thousands and thousand of dollars. Thank you, System Pavers! read more

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System pavers did a really good job on transforming our backyard Even with the rain and bad weather they were able to finish on time The project manager Mike was very professional and he was making sure if the work is done right and was giving us update I will definitely recommend this company to family and friends Can't wait to enjoy our backyard when weather gets better read more

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We just had our patio done and the entire team was great to work with! Alec went over everything with us at our initial consult and made sure all our questions were answered. We had a couple hiccups along the way (not their fault) and Adrian (PM) worked through everything seamlessly and ensured everything was to our liking. The crew did an amazing job and we are so happy with the result! If you're thinking about going with System Pavers, just say yes! Top notch customer service and quality craftsmanship. read more

System Pavers - Landscaping Near Me - Vallejo, California

We used system pavers for our small yard that was a combo of brick, decking, mulch and old concrete. The transformation is stunning!!! I love to sit in the yard and marvel at our new outdoor living space! I start my day by drinking coffee on the patio and after work, end my evening outside on the patio! It has enhanced our outdoor living space tenfold! Our project manager, Jeremy D., was awesome to work with! He went above and beyond to help with any issues we came up against. We installed a retaining wall, installed drainage, removed our decking, bricks and old concrete. The service was 10/10! The pavers definitely add value to our home! read more

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