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    Mogo Computer Software

    Mogo Computer Software

    2.7
    (3 reviews)

    I'm editing my review because it was from long ago and the software has completely changed. The…read moreproblems I had have been long rectified, and the cloud part is great! I'm also very happy with the customer service I've had over the phone recently. Use Yelp with caution.

    Mary: I feel…read morecompelled to respond to your response First of all, I cannot believe that you published my last name on the internet. I find it amazing that MOGO does not value the security of their clients. If MOGO is not secure about their clients names and data, how can the patients of dental practices that us MOGO feel secure that their personal medical information is secure? My second comment is in regards the your statement that data is backed up and can be retrieved for $250. This may be technically correct but is practically false. If I lose my data and want it back, I will need to pay MOGO thousands of dollars to get it back. This is because I choose not to pay MOGO thousands of dollars every time MOGO comes out with a new version. This seems to be almost every year. The only way I can get my data back is if I pay MOGO the thousands of dollars they make you pay for each new version. So, it effectively costs thousands, not hundreds of dollars for MOGO users to get their data back from MOGO. Years ago, I asked MOGO why I have to keep paying thousands of dollars every year or two for new versions. One of the answers was that MOGO is constantly updating things in response to their users requests. I was excited when I read that MOGO was making it available for the ipad. I could go home at the end of the day and use my ipad to call and check on my patients. Unfortunately when I would go to my daily schedule on the ipad and scroll though the day, it would move the time and date of the patients appointment to "who knows where". All of a sudden, I had patients seemingly missing their appointments or showing up for appointments that my schedule did not show that they had. I had inadvertently moved their appointments. It took me a few weeks to figure out what was happening. I called MOGO and explained this problem. After a few weeks of nothing being done, I called back. I got some excuses. After a few more months, I called back and got a similar response. I gave up and stopped using MOGO for the ipad. Last week (now two years later) I called MOGO on another issue. I was told I would have to pay them $1650 to get any help because I had not paid them thousands of dollars to update my software as I was one version behind the current version. Wow! $1650 to answer a question! And this was after I had already given them tens of thousands of dollars over the last decade. I asked them if they had ever addressed the ipad issue. Of course the answer was no. In two years time, they had not had the desire to address this critical issue. I was told that they are very busy always updating their software! It seems MOGO updates their software so that they can charge you thousands for the new versions. This is what you get when you work with this company. You get nickel and dimed, ripped off and have you full name put on the internet for all to read. Please do not make the same mistake that I have. ADDENDUM: less than 12 hours after I posted this, MOGO removed my last name from their response. Clearly they monitor internet reviews carefully and modify them quickly for their benefit. I would be nice if they fixed their software as quickly as they fix there adverse reviews and write new software versions that they make you purchase.

    Protek-IT

    Protek-IT

    4.4
    (368 reviews)

    First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

    I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

    Syscon - itservices - Updated June 2026

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