Ana Rodarte!!! I had the pleasure of getting treatment from her. My wife booked an appointment for…read moreme because my shoulder and neck was hurting a lot. After the first session, I was 75% recovered! She's by far the best therapist I've had in a long time. Here are her skills: She is VERY good at finding trigger points. She finds them and destroys them. She has a deep understanding of how the muscular system works. She knows how long to put pressure on a trigger point. She's friendly and easy to talk to. Overall, I'm very satisfied with the session and would recommend her to anyone who needs pain relief therapy.

Came here for the first time yesterday and had a great experience! I got the sacred simplicity and…read moreit was exactly what I needed. My masseuse, Barbara, really paid attention to the knots on my shoulders and made sure to address it throughout my back and not just my pain points. It helped me realized that everything was connected! It was truly a full body massage from head to toe and was really relaxing. The room is nicely dim with some light music and they were quick to get me in. They also offered me water/tea. There's a lot for parking as well, would recommend!

I came here for a massage about two years ago and it was amazing. Since then, I've tried several…read moremassage places around Pasadena and the SGV, but none compared. I finally came back to HM Warm Spa today and was reminded exactly why -- they're the best. I'll only be coming here from now on. My masseuse was Candy, and my mom had Denise -- both 10/10. Thank you to Amy up front for making the whole experience great too!

I can't believe this place has so many five-star reviews. My experience was very disappointing and…read moremade me question the quality of the massages they provide. I'm not sure if it was just the therapist I had or if this is the standard for everyone. The massage table didn't even have a cover sheet, the massage oil was not good quality, there was no relaxing music, and the room was very small. Instead of feeling relaxed, I felt uncomfortable the entire time. Unfortunately, the massage itself was not good, and I left feeling like it was a waste of time and money. I won't be coming back, and I can't recommend this place based on my experience.

I had one of the best massages I've ever experienced with Demetrius here. He was professional,…read moreattentive, and clearly knowledgeable about muscle tension and body mechanics. He took the time to focus on the areas that needed the most attention, and I left feeling completely relaxed and noticeably better!! The pressure was perfect, and the entire experience was calming from start to finish. If you're looking for someone who truly knows what they're doing and provides exceptional care, I highly recommend booking with Demetrius. I'll definitely be back!

I haven't been back to Burke Williams for a long time. I finally decided to go back because I had…read moreheard from a friend how great their facials and massages were. I booked a Regenerative Anti Aging Facial 80 minute session priced at $390 with Lety. When I arrived, the entrance was modern with their skincare products laid out for sale on the side walls. The receptionist took my information, she walked me inside to give me a tour of the facilities. Everything was clean and spotless! She showed me the restroom, makeup area, and shower area which consisted of products such as makeup remover, q tips, cleanser, curling iron, flat iron, brush, combs, hair gel, hair spray, hair mist, etc. Everything I needed, they had. There was a jacuzzi, which was very hot, a dry steam room, a wet steam room, and bath tub area as well. I wish they had a cold room to balance out all the hot rooms. There were wet towels with aroma therapy, cucumbers for your eyes, and plenty of body towels everywhere. The facial I had was wonderful! Lety had magic hands! First, she applied different serums onto my face. It felt so relaxing as she massaged all the products on my face. Then she cleaned off all the dead skin. She applied vitamin c and hyaluronic acid on my face before using the derma pen for microneedling. It didn't hurt at all and just felt like sand paper rubbed all over my face. This is supposed to smooth out fine lines and wrinkles and hopefully help with sunspots and pores. The next thing she did was use nu face, which is a device for lifting your skin. I'm in my 40s, so I really needed this procedure. This didn't hurt as well. The last item she put on my face was a face mask. It felt cool on my face and by this time, I was so relaxed. The other bonus items that she did was massage my shoulders, arms, legs, and feet, which is part of the package. When I went home, I had a little bit of redness, but not too bad. It is slowly going away. Overall, did I think the price of this facial was worth it. Definitely, but maybe it depends on the esthetician you get. Lety has had many years of experience, she is knowledgable, and she's good at her job. When I come back for another facial, I'm definitely booking with Lety again. One of the best facials I've ever had! I just feel like if you're going to pay a lot for a massage or facial, you want you're experience and time to be worth it.

My new favorite spa in Pasadena. The staff is very respectful, courteous and professional, and the…read morefacilities are exceptionally comfortable and clean! The scrub was the highlight for us, along with the massage and red clay room. It's also very affordable and well worth the cost. Cannot recommend enough!

worst massage in town. no lie…read more at least for my experience. i brought my girlfriend here for a couple massage for her birthday. 90 minute couples massage. first five minutes was mild at best. we had to ask them to massage with a little bit more effort. shortly after it was pure sharp elbows, digging into our backs from the weight of their bodies, which overhang above. they use gravity and their elbows in an effort to avoid actually expanding effort or using their muscles at all. i don't know about you, but that's not a massage to me. shortly after i looked over to my side to notice that the man that was massaging, my girlfriend was sitting down on the bed lightly massaging her upper back with no more than a few fingers contact. there was no effort or work there. just sitting lounging doing the absolute minimum contact possible. this was almost the same for me however, my masseuse, also using only one hand, would pause for many seconds at a time before exerting some pressure then again another break of many seconds before pressure again. she was systematically conserving energy and then applying the minimum level of pressure from one hand only. after a couple warnings, she finally started to get that. i am not gonna leave us alone and she started massaging more correctly. then excuse the man who was pretending to massage my girlfriend and replaced him with a woman that was massaging me. then they sent one man to massage me who was lazy and barely doing anything so let him go when they sent him them yet. another one who is doing the same thing. at about 45 minutes i finally told him to leave me alone and just continue with my girlfriend. i don't know how it's possible that others aren't reporting this more often, but i cannot speak on what i do not know but what i do know is if you are sore, tired, and just looking for some muscle, relief and relaxation and you expect some discernible level of quality and effort than do not come here. these people do not care at all about giving you a good experience and i gave them multiple chances they are lazy and do not care about their customers at least not for my girlfriend and i if you doubt me at all, please read my other reviews. i'm very honest in my reviews and i take great care to be fair. and i write these to help others. it certainly doesn't provide me any benefit other than that. thank you for reading and feel free to contact me if you'd like more information

Coming to Shiatsu of Pasadena is always a treat! Very welcoming & helpful staff. Well-decorated &…read moreclean space. Prices are also reasonable for such a quality spot in Pasadena. They even serve hot tea & dark chocolate post massage. Bathroom available for customers & ample street parking.

I wanted to like this place more than I did. I think mainly because I switched my massage treatment…read moreto shiatsu from combo and it either wasn't communicated or noted because I didn't want them to use forearm or elbows. She was definitely using forearm. I didn't even smell any of the essential oils they said they would use. I was also a little bothered by them leaving the door cracked. It is a very cute and calming place. It was clean. The bathroom was clean. They definitely accommodated us a lot by allowing us in early. However, I don't think I'd return.

Best massage I ever had! The atmosphere, the attention of therapist everything is brilliant Thank…read moreyou!

I've been coming here for the past three years, and every visit has been an amazing experience…read more From the moment you walk in, the entire environment is incredibly relaxing, the soft lighting, warm massage beds, and cozy blankets create the perfect atmosphere to unwind. The best part, though, is my massage therapist, Merci. She is truly exceptional. She always takes the time to understand exactly what my body needs, whether it's relieving sore muscles, releasing tension, or simply helping me relax. Her attention to detail and skill make every massage feel personalized.

Chuan Spa has become my go-to place for an extra treat. I have an autoimmune disease/chronic pain,…read moreso I get a 90-minute massage every other week at Massage Envy--which is a better price point for regular treatments. I've had probably 1,000 massages in my 43 years of life. But after seeing her twice now I can honestly say that Jenae (Jenay?) is the best masseuse I have ever had. Hands down. And I've had some really good massages. My regular guy is amazing. But she is life-changing!! I just wish I could afford to come here more regularly to see her. This last time I had a 90-minute massage with her and it was epic. Perfect combination of therapeutic/working out tightness and relaxation. Every single movement of hers is purposeful and exactly what I needed. In general, I actually prefer the amenities at Burke Williams (Pasadena) better--and it's not as expensive. But I will continue to come here exclusively as long as Jenae is here! I hope you do whatever it takes to make sure you hang on to her!

The spa was so nice and everyone was so helpful and welcoming! The staff made the whole experience…read moreso peaceful and I can't wait to go again! Loved every minute of it. The CHUAN massage was so nice to experience.

The spa was phenomenal -- so relaxing that both my husband and I almost fell asleep! The pressure…read morewas perfect; even when my husband asked his masseuse to go harder, it never felt painful or uncomfortable (which can happen at other places). They paid great attention to small details. I loved the soothing, meditative music, the sound of flowing water, and the gentle scent of incense. The only thing they might want to fix is the strange noise coming from the fountain. They also offer complimentary access to the sauna and steam room. Unfortunately, the sauna on the women's side was under maintenance, but the one on the men's side was available.

Hi to everyone writing in here that also was scammed out of their money by Dtox. Please remember…read morethat this company had written that they were going to be reopening, and that anyone's packages/services they already purchased would be fulfilled (at a new location) and that anyone who had gift cards would be using them in the future. You have options to report them: If you lost money on unused packages or gift cards from Dtox Day Spa, you still have paths to recover your funds: Credit Card Chargeback: Contact your credit card issuer or bank immediately to dispute the charge for services not rendered. Note that banks have strict time limits (often 60 to 120 days from the transaction date) for filing a chargeback. File a Consumer Complaint: Report the business closure and unfulfilled services to the California Attorney General or the Los Angeles County Department of Consumer and Business Affairs. Small Claims Court: If the amount lost is substantial and credit card recovery is impossible, you can look into filing a small claims action against the business owners, though collecting can be difficult if they have completely shuttered operations. What they have done isn't ok. As far as what I could find, the owner is Austin Adduci (Since it was sold in 2016)