I've been coming to see Jen now for years for lash lifts and I won't go anywhere else. She is not…read moreonly such a professional technician, but she's also the literal kindest sweetest human! She makes you feel comfortable immediately, and is very careful and meticulous with her work. The studio is very clean and peaceful, and she is the only lash tech I've ever had who will wash her hands each time between moving from different clients. Such a small detail but so important and I noticed this the first time I came to see her. Her work is always on point and each time, I leave her studio with the best lifted lashes. I have even gotten a permanent bracelet done by her (called Love and Lock in the same space) and I've had it for years and it still looks perfect. 5 stars all around for Jen and Wax Boutique LA!

I found this place through Yelp and was impressed with all the 5-star reviews. Jennifer is really a…read moregem. I am sooooo happy I found her. The salon was very neat and clean, also smell so good. I came for wax service and the result was more than I expected. She knows what she does and you know you're in good hands. Did I mention she is super sweet & nice? Will see you again, Jen!!!!!

This is the best place for all your beauty needs! Stella is the best! I come to her for facials and…read moresugar waxing. Ever since I started getting facials from Stella, my skin has never been better! My acne scars have started to fade, I don't get as many pimples as I did before, and my skin is starting to even out! I'm getting a lot more compliments on my skin and I don't have to use as much make up to even out my skin tone! Stella honestly saved my skin! Stella is so nice and gives a lot of advice on how to maintenance your skin at home. She always makes sure that my eyebrows are looking right. I would never go to anyone else!!

I've been getting sugared here for almost two years. The provider is the sweetest woman ever! When…read moreI wanted a landing strip, she helped me decide how many finger widths it should be so it wouldn't look odd. She's quick and precise--my appointment takes about 10-15 minutes. She applies a great amount of powder to reduce the pain of sugaring, and I appreciate how mindful she is. IMO, the price is great! The only probable downside is the parking, as the lot is small and located on York. Just give yourself 5 minutes to find parking, and you'll be fine!

Went here today for my first time getting eyebrow needle threading and was in and out within 20…read moremins. Highly recommend! Great service and staff!

They used to be really good but horrible service. One of the workers is very rude and doesn't…read morelisten to what you want. They did my eyebrows in 5 minutes and left my eyebrows horrible. They change the shape and don't listen to what you want.

She's the best!! Easy to get an appointment and makes it very comfortable! I've gone back several…read moretimes and will continue to do so.

The owner is nice and her space is clean. I've been to her twice. The first time I got a Brazilian,…read morewhich was cool, I was satisfied with my results. Second time I got a Brazilian and armpit. It was quit a bit of hair left below. Overall, I will still go to her.

Aileen is a queen!! Genuinely such an impressive lady - just so warm and kind, and so so generous…read morewith her knowledge and tips with haircare. Zero gatekeeping from her!! Also, kind as can be - I was stressed running late and she made it a point to call-out that it was out of my control and puts on weight on her impression of me. T_T like what? So sweet. Her blowout was incredible as well, which included a shampoo and she even threw in purple shampoo to tone out my brassiness a little for free! We love a blowout that also combines hot rollers! *Chefs kiss* Volume and curls/waves held all week. 10/10!

Aileen works super efficiently and quickly; came here for a wax and while she didn't waste any…read moretime, she was also accommodating and friendly. Super easy to talk to and the vibe was pretty comfortable. I'm definitely gonna keep coming back here for any waxing needs!

I went to visit Aubrie for a facial to treat myself to a one time facial in 2023. I was so pleased,…read moreI have been continuing to see her monthly ever since. Going to her consistently has completely transformed my skin. I feel so confident in my skin without make up and that's all thanks to Aubrie. I not only recommend going to Aubrie, I recommend going consistently to let your skin go on the same journey mine has. You won't be disappointed! I also started seeing Jordan for eyebrow sugaring and tinting. I expressed all my past challenges with my eyebrows and let her know I needed them to be low maintenance. She has helped me get my eyebrows to a place where they are easy to maintain and always look great. She takes notes each visit and gives your eyebrows a personalized experience that I've never had before. It truly makes a difference and I am so pleased with the results! These two ladies keep me together! They have transformed my daily routines and how I get ready each day. I cannot recommend them enough

My facials here have been great! I love the consultation to really analyze my skin, the…read morerecommendations, and the relaxing experience! Also the extractions were the least painful I've ever had! Free or paid street parking nearby!

I went today to get me a pedicure and omg I'm in love with the service that they gave me I was so…read moresatisfied they did a deep clean on my toes and nails thank you for the good service I forgot the name of the lady that did my pedicure lol (also this is the best I could do as taking a picture lmao)

I requested a service and they never replied. Why have an option for a service request if they…read morewon't look at it? Needless to say I went elsewhere.

I've been coming here since they opened their Pasadena location ! most affordable Brazilian I've…read morefound in the area & love their green and pink aesthetic. the ladies here are always super professional, efficient, and sweet

It's super easy to book and clean. There's plenty of…read moreparking and I love how clean this place was. They're quick and professional. Book online and I believe all the staff there are great.

Awesome facial She also did a light massage and extraction…read morehopefully if I can get in there every 4 weeks my face will start to heal acne and texture skin will disappear

Gloria and her staff are absolutely amazing! I've been coming here for 11 years. Surgaring is fast…read more& easy. 100% recommend.

Been coming here for a while now, probably a few years and haven't had any problem with any staff…read moreuntil this time this last service really disappointed me and made me feel very uncomfortable. The girl who was supposed to do my waxing was already in a rush, rushing me when I got in there and was presenting with attitude. She had a bracelet on that kept rubbing my eyelid when she was working on my eyebrows, and I had verbalized to her in a nice manner originally, but she was having attitude already at me and basically being pretty rough when it comes to removing the wax. And then she missed a few spot and when I pointed out that she missed a spot, she was giving me attitude while telling me to lie down and then when I got back up after she was done and told me that she was done, she looked at me and was like what are you doing? I still need to put cream on you. And suddenly I feel gaslit because she was the one who told me to get up and then she followed that by asking if we have any problems because I am making her feel very uncomfortable here while giving me attitude. When really I haven't really verbalized anything and I have barely verbalized my concern about the eyelid and that's basically because her bracelet keeps touching my eyelid because it dingles down. The front desk lady have said that she tends to have attitude for whoever is last on her list and I find a very unfair that they book her as my cosmetologist if they know that that's the issue. If they're going to hire employees are representing their company I sure hope that they evaluate their personality and their customer service aspect because that is the most important when it comes to these kind of role and if they're not happy and don't wanna work here, they really shouldn't take additional clients or they shouldn't have the job here. As someone who works in a place of customer service, I always make sure that I don't bring my personal opinions or emotions in. This whole experience made me feel kind of uncomfortable and also feeling like I don't really want to come back and make an appointment with that person ever again. By the end of the session after she gave me the mirror I told her she had missed a few spot. I mean, there were clearly hair in those area, and she clearly was very upset by me pointing at things that I'm just merely pointing out at as anyone would and she is just showing her bad mood and the environment that didn't need that. And after this time, she was done, she not only did not let me check in the mirror. She also told me that I am good to go. I am very uncomfortable I am very disappointed with my experience and I don't wish that on anyone. When I finally got to my car, I noticed not only a few spots but many spot that she missed and I can't really even walk in because I'm kind of scared and worried to really deal with her and I honestly don't want her to ever service me ever again . And I hope that nobody becomes her victim because that is just some rough waxing services watching someone having a resting bitch face and attitude the whole time when really I just want to come here to be vulnerable and did nothing wrong.

I didn't have a bad experience, just an okay one. I got a Brazilian wax and it went great, it was…read moremy first time. The vibe was a little awkward though, since my servicer didn't really talk to me, but that could also be personal preference. I like when conversation happens because it makes me less nervous and has me feel less awkward. I also didn't like how to only way to really book another session for "cheap" was by buying a package and the packages were pretty pricey. You also had to pay almost in full if not half the package price when checking out if you opted for it. I also felt a little pressured into buying stuff from their little shop since my waxer was watching me and explaining everything to me and I felt awkward saying no. Again, just a personal thing, I'm a little awkward when it comes to that lol. I'm not going back, but just because I found a different place that had cheaper prices and a different vibe that fit what I was looking for.