I have been using RNJ for a couple years now. They have done good work and charged me fair prices…read more I have never gotten a bill from them that seemed absurd like I have from other mechanics. Also they will work on issues the standard in and out mechanics doesn't want to touch.

Caveat emptor! What you're "quoted" at RNJ Automotive and what you are ultimately charged may be…read moretwo *very* different amounts. Never had as many problems just trying to get a reasonably accurate estimate from any auto repair shop as this one. The process with four other shops I checked out for the same repairs using same description went smoothly, so not sure why it was so difficult for RNJ. Needed a simple headlight replacement, installation of a new combo meter (circuit board that displays speedometer and odometer), and a quote for an engine swap on a Prius. The woman who provided a two hour quote for the combo meter, Nancy J., didn't know what one was - which is understandable - but apparently couldn't be bothered to look it up. On July 15 promised to get me a quote on the engine swap the next day, then almost two weeks later (July 27) said still didn't have it. Rather than being somewhat apologetic for not following up as promised, her reply was seething with sarcasm. Things rarely turn out well, in my experience, when a company is this careless and puts someone who doesn't understand the fundamentals of customer service as your first point of contact. It's not uncommon for these companies to exercise poor judgment in other aspects of the business as well. Bottom line: Service leaves much to be desired and prices not very competitive. Too many shops out there who are eager to earn your business and extremely capable to put up with this level of carelessness and sarcasm. Is this shop better than a dealership as mentioned in several of the positive reviews? Sure. But that's setting the bar really low. [Note: Nancy edited her sarcastic comments out of the allegedly entire conversation in her response. Can't help but think if they're incapable of honesty in a review, how much can you trust them with your auto repairs?]

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

My vehicle needed transmission & radiator fluid change (no flush, just drain & fill), as it's been…read more75k miles when I bought it new. They accept walk in, as well as appointments. Everything is thoroughly explained. You tell them what you need, they inspect your entire vehicle & give you other things that needed attention, like my rear wiper, which I declined, as I never uses it. Whatever you agreed to, then the work is done. They charge a fair price, even cheaper, like with oil change, than the place I used to go to get my oil change. Randall, Pat, Gage? are great, friendly guys. They keep you updated on your vehicle status. This is my go to shop from now on. Glad I found them.

My battery died, and needed to get a new one put in ASAP, as I had some places I needed to be, the…read morenext day. I filled out a service request message from the window on the listing page, and while I heard from the four places Yelp also sent my request to, (three of which were garages, and I needed a mobile mechanic), I didn't hear from Rj. So the next day, I called directly, and left a voice message, yet now, a week later, I still have not heard back. If he was too busy to deal with me, a phone call would've been nice... I ended up calling another mechanic, left a message, was responded to five minutes later, and he took care of finding and picking up a new battery, and installed it, at a much lower cost than any of the other places.So, it ended well, although I did have to shell out about $60 for Lyft drivers, on that first day...

Great service. Very prompt and honest service…read more FYI- we came for a short weekend from Orlando to Atlanta. RJ called us immediately and quickly came to the rescue. Gray Family

I'm leaving this review to warn others before they waste their money like I did…read more I came here for an emissions-related catalytic converter issue. Multiple places -- Firestone, Pep Boys (two locations), AutoZone, and an actual emissions test -- all showed the same code: P0420 (Bank 1). This shop was the only place that suddenly claimed the issue was P0430 (Bank 2). Mike quoted me $1,200 for labor and parts and told me he'd call me. He finished the car in about 3 hours, which I initially thought was great -- until my check engine light came back on immediately on the drive home. Despite me clearly explaining that every other shop found P0420, he insisted his diagnostics "didn't show it" and said he could "get the light off" so I could pass emissions. He never showed me printed diagnostics or paperwork proving any of this. Here's the worst part: I didn't even end up getting the second converter done at this location, yet I still walked away out over $2,000 -- and my car STILL has a check engine light on. So I paid thousands, didn't get the full work done, and didn't pass emissions. Mike seems like a nice person, but this felt misleading at best and dishonest at worst. What was supposed to be a $1,200 repair turned into a $2,200 nightmare right before the holidays. This place may seem cheaper upfront, but it will cost you more in the long run -- financially and mentally. If you're reading this: walk away and take your car somewhere else.

Service, pricing and value is great! They offer solutions quickly and get the job done. Brought my…read more2020 Mercedes for new brake pads/rotors and they did amazing. Other shops didn't even want to do the work because of the type of brake pads and rotors my car has. If they did it was extremely priced. They work with me and my whole family and friends trust them with our vehicles. Thank you for the great service!

Long over due thank you. Ram 1500 rear end grenaded on the…read moreway to Florida with my Family. Shop found new rear end. Got it done on a timely manner. Shop Manager& mechanics

KM has been my "go to" for over 15 years. They were able to help me get years of extra life from a…read moreJeep Cherokee and when I bought a Toyota I spent the next years making sure all my friends went to them first, Integrity and competence are the two words that come to mind when I think of them. And with a recent visit concerning an emissions issue they still live up to my high opinion of them.

I brought my car in for repairs and appreciated how clearly everything was explained from the…read morebeginning. The team outlined what needed to be fixed and provided a realistic timeline. The work was completed as discussed, and the communication throughout the process was consistent. When I picked up the car, everything looked properly aligned and secure, and it drove smoothly. The results met my expectations in terms of quality. Considering the level of work and the overall experience, the pricing felt fair.

I can't recommend this body shop enough! If I could give 6 stars, I would…read more I had a mobile dent repair guy attempt to fix scratches someone left on my new car on the bumper and grill and he used matte black (my car is gloss black) when he told me he had the correct paint color... He also broke the bumper clips that ended up being unsalvageable according to Bobby (owner of Platinum). He got overspray everywhere and broke parts that shouldn't have needed to be replaced. So an absolute waste of $500 on top of making the car look worse than it did before he touched it. I have been looking at getting it fixed for some time now and I came across Platinum Collision Repair and saw the great reviews and gave it a shot. When I arrived I saw a bunch of cars in the shop that looked pretty much brand new so I knew I was in probably in good hands. I was instantly greeted by the owner and I showed him the damage. He gave me a free quote within 3 mins of me being there. I took some time to see if I wanted to wait a few months or do it now but after seeing person after person come to drop off their car within 5 mins of me trying to make a decision in the parking lot, I felt that was all the convincing I needed, so I got him to go ahead and do it. I dropped the car off 7-25 (Saturday afternoon) and it was done 7-29(Wednesday morning). He told me Thursday just to be safe and I get a call on Wednesday morning at 9am that it's ready. That's including them ordering a new grill, new bumper and painting. They are closed Sundays and I brought it later in the afternoon on Saturday so really it only took them 3ish days to order the parts, do all the necessary repairs to other parts not being replaced, paint the car and they even washed it for me! These guys at Platinum killed it and the owner Bobby was seriously so helpful and did his best to get me right after getting screwed over and save me as much money as possible. He even buffed the overspray off my headlight for me and it looks like a brand new headlight now. The car now looks like how it looked when it came off the delivery truck a year ago. They did the job for so cheap too! Can't recommend them enough... so much so that my mom is asking me what's the address and telling me she doesn't care that it's over an hour and a half away from her after seeing the results lol. Thank you Bobby & Platinum Collision Repair Crew!

Joshua is the best. Honest, punctual and knows what he's doing. Fixed my Kubota BX in 5 min. Highly…read morerecommend!

From the owner: On the road again mobile auto repair is a mobile repair shop that come to you. No need to wait in a…read moreshop and pay shop prices when we can come to your location were you can stay on track at work or doing what you need to at home. Our prices will bet any shop.