I found this funeral home on Yelp and gave an initial call for cremation research. I spoke to the owner Daniel and asked general questions regarding process and price for my grandmother. Daniel was extremely informative, courteous, and sensitive. We chose to move forward with Symonds Madison and the team was very kind and helpful. Jennifer at the front desk communicated throughout the process and responded quickly to emails. The location is easy to find, pretty on the outside and bigger than it looks on the inside. There is pretty of parking on the new paved lot. Although we did not have services at the home, the facilities were nice and the place looks like it's cared for with love. read more

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This has to be one of the nicest funeral homes I've ever been in and I don't try to make a habit of it. It was very warm and welcoming. They took care of my uncle's service and were completely accommodating. Not to mention that my uncle's appearance was so pleasant and peaceful. It was comforting for loved ones to see him in that way in hopes that his final moments were peaceful. Mr. Symonds is a true gem. His team was also very helpful when I asked for an attendance notice. Everything was absolutely breathtaking and they made it easy for my aunt to make a few payment arrangements if necessary. We couldn't be more pleased with how everything turned out and I couldn't recommend this place more to anyone in need. I also appreciated the walk in announcement for my uncle. Everything was just very, very beautiful. read more

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I had reason to attend a funeral and was extremely impressed with the caring gentle attitude of the funeral home staff. I hope others realize how fortunate it would be to have these folks work with them. Let's give them many many more chances. read more

I highly recommend this funeral home, especially to anyone that is has a family member or friend who was a veteran. They go above and beyond. This funeral home is so clean and so nice. They treat you just like family. The owners Dan & Joy are the sweetest and will do anything to accommodate you. They take the stress and anxiety out of having to plan a wake/funeral for a loved one. I always recommend this funeral Home to all my family and friends. They do a lot of amazing charity work throughout the Elgin community too. So trust me, you're in good hands with them. Thank you so much. read more

If I die in Elgin, take me ANYWHERE BUT HERE! My Mother's funeral was horrible, arranged by my incompetent sister because it was convenient for her. I was horrified by the embalming job and had to convince my oldest daughter not to slam the coffin shut or physically attack her aunt. I got to see some of the service this funeral home provides, since my sister and her family were receiving some level of service. I wouldn't know since my family (kids, grandchildren) felt invisible. So I suppose the service might have seemed better if I had been in the half of the crowd they acknowledged. If I am ever unfortunate enough to die, even on the doorstep of this mortuary, please drag my dead body to another place. read more

I cannot begin to express how wonderful the folks at Symonds were while taking care of the arrangements for my father-in-law (Tony) recently. Tony passed away on a Wednesday morning. Family came from out of state in the day before he passed to say their goodbyes. I contacted Daniel at Symonds within a half hour of Tony's passing and explained to him that we would like to have the service on Friday. While he did mention that it would be difficult, Daniel promised that he would do all that he could to help us and boy did he ever come through! Daniel took care of everything. We had a funeral mass at the church with Tony's remains that Friday morning. Daniel and his team also had mass cards produced waiting at the church for the service. Daniel and his team also arranged military honors for Tony at the cemetery immediately after the mass... Daniel and the team at Symonds were just so great to us during a very difficult time that was really quite unexpected. I cannot recommend them enough or thank them enough for what they did for us... Thank you Daniel!!! John Kowalski for the Strak Family read more

My husband of 46 years had been battling multiple health problems for years. Still, his death came as a sudden, numbing shock. I'd done virtually no planning for final arrangements, so the hospice nurse's early morning call to Daniel came to him out of the blue. Nevertheless, he was at my house within what seemed like minutes, ready to discuss Bruce's wishes with flawless professionalism and genuine compassion. These wishes, it must be noted, were as unconventional as my husband had been: Among other details, a specific plain pine coffin had to be obtained from 1,300 miles away, and a horse-drawn caisson needed to be hired. Never once did Daniel say "Not possible." He made it all happen, on time, even going so far as to transport the coffin on the final leg of its trip after the freight company dropped the ball. I found Symonds-Madison in a hasty Google search at the most difficult time I'd ever faced. I will forever be grateful that I did. read more

This place was amazing for what is the hardest time a family can have. Dan and Joy went out of their way to help with making the day a celebration and not a cold depressing day of dread! Thank you to the whole staff/family!!!! Morello/Hudson Family read more

I cannot say enough wonderful things about Symonds-Madison Funeral Home. I honestly don't know what my family would have done without the amazing help and support from Daniel, Joy and staff. My family has been overwhelmed by their love and support. Daniel and Joy helped my family through an unspeakable loss. We are truly grateful we found Symonds-Madison. I reached out to several funeral homes by phone in the Dundee and Elgin area before conducting online research and reviews. Symonds-Madison Funeral Home has excellent reviews which is what led me to contact them. From the moment I spoke to Daniel I felt the empathy and compassion in his voice for my family and our loss. I felt a sense of relief after speaking to Daniel. He took the time to answer all of my questions and provide additional information I never thought to ask about. When speaking with other funeral homes I felt like a number or a business transaction but not with Symonds- Madison. Daniel and Joy have a heart for serving others and caring for them and their families during their time of need and loss. Daniel and Joy are not in the funeral business because they have to be but because they want to be and it is their calling. They give far more then they receive. They know how to provide extraordinary services to their community not to mention's Daniel's career service to the Armed Forces. We are so thankful we found Daniel and Joy. The service they provide is above and beyond anything we could have imagined and expected. Words really cannot express our gratitude. Symonds-Madison takes great pride in what they do and how they do it. Their facility is beautifully maintained inside and outside. Symonds-Madison helped our family give my nephew a beautiful home going service. No matter what your needs are let Daniel, Joy and staff help you decide what the best option is for you and your family. Sincerely, Lornia Roby -Carpentersville IL read more

Everyone here was thoughtful, kind and respectful. They understood how my grieving family was feeling and knew what to do and what to say. I'll always be full of gratitude for all they did for my family and I when my father passed away. Thank you read more

Symonds-Madison Funeral home is staffed by great people who really cares for your needs as it relates to your loved one, and about you personally! My wife Marcella died in the hospital and Symonds-Madison was in a listing of 15 local funeral homes that the hospital staff was able to provide us in assistance in getting this necessity of prepping for the funeral arrangements accomplished. We googled a couple, but Symonds-Madison stood out and had a plethora of great reviews so we went with them. They worked with us tirelessly, and pulled everything together so well that you had no doubt you were dealing with a top-notch service provider, so much so that if I could, I'd guarantee you won't go wrong by picking them to take care of your loved one who has passed away, Dan, Jeff, Jennifer, Lotoya, Keith, thank you all for the love and kindness during my time of loss, and may God continue to bless each and every one of you! Sincerely, O.T of Carpentersville read more

My older brother recently passed away unexpectedly. Our family was in shock and needed to find a funeral director to help plan his services. We do not live in the Elgin area but wanted to find a funeral home near my brother's house. We called Symonds-Madison based solely on the online reviews and I'm really glad we did. Daniel has been so helpful to our family during this terrible time. He explained what we should expect during each step of the process and answered all of our questions patiently. He was very responsive to our needs and always answered our calls and emails promptly. He was even able to accommodate some requests that helped make my mother and niece feel more comfortable during the visitation. We found the entire staff to be kind, empathetic, and helpful. read more

Hello I contacted the Funeral home to have my cat cremated. They contacted their other location for the actual cremation. I was told I'd have her back in 1 to 2 Weeks. I had to call the Funeral home 3 times before I finally got my cat back which was closer to 3 Week. I picked out an urn that was a black cat with yarn.. all black. It was $100.00. I was told the cremation is $160.00, then $100.00 for the urn which would bring the total to $260.00. Which was verbally confirmed at that time. When I picked her up I was told that the cremation was $160.00, the urn was $180.00 and then an additional $20.00 for engraving. They actually showed me the picture in the on-line catalog and it showed $180.00? I don't know how this could have changed in 3 Weeks? I wound up having to pay $340.00 instead of $260.00. I also did not get the black urn that was in the picture, it almost looks like it is black and gold? I will be sure to get written quotes next time i need anything at all. The people were very nice but I would not recommend to anyone. read more

Daniel and Joy could not be more accommodating during a very difficult time. Their flexibility and support of the loved ones was met with warmth and kindness. Both went over and beyond. They were just a phone call away and met at anytime that was needed. by the family. read more

Recommended by a friend, Daniel at Symonds-Madison took great care of our family member. He was easy to work with and brought us comfort during a difficult time. He helped organize everything and direct us through all of the options. His wife Joy was incredibly helpful with details as well. The visitation was beautiful. The florist they work with does an amazing job and the arrangements were gorgeous. They really go the extra mile and communication was seamless. I can't thank them enough. I highly recommend Symonds-Madison. read more

Daniel and the others did a great job for the sudden loss of my spouse this week. All of their help and support was greatly appreciated!

I am very happy that I picked the symonds Madison Funeral Home for my mom service. Dan was able to help us personalize it the way we needed to. My favorite part of this home was the beautiful flowers and Landscaping on the outside it felt more like a home then your typical funeral parlor. The flowers that we purchased on his recommendation where the most beautiful that we have ever seen anywhere not just at funerals. They were able to accommodate anything we needed and made it easy. read more

When my grandfather was put under hospice care we knew that we needed to get arrangements done for him. It was one of the most difficult things my grandmother and I had to do. I chose Symonds-Madison funeral home because it honors military veterans. My grandfather fought in the Korean War and he was extremely proud of it. When the time came and we had to say goodbye to my grandfather Daniel and his team made sure everything was perfect. My grandfathers funeral was beautiful and my family truly appreciated how Daniel and his team made sure my grandfather got the honor he deserved. From the bottom of my heart I'm truly thankful to them for not only for the service they provided but also for making us feel like family and being with us every step of the way during our difficult time. Thank you.! read more

I came across this funeral home from a google search. My dad was in hospice care and I wanted to prepare myself for the inevitable. I call other places in town but I felt as they were cold and unsympathetic. Daniel took the time from that first phone call to explain the different options. When the time came and my father passed he came to the house and made us feel very comfortable in putting my father into his care. Arrangements were very smooth and thoughtful, His wife Joy did such an amazing job with his obituary. She really captured his life in so many words. I really liked how I was able to personalize the funeral service to my liking. Daniel even offered some beautiful ideas to honor him. The flowers were absolutely amazing as well.They are both very kind, understanding and sympathetic people who made this hard moment in our lives much easier. I really can not thank them enough. If I could give them more than 5 stars I would. read more

When my mom passed away so suddenly and completely unexpected, it was truly a blessing that Symonds-Madison Funeral Home was the first funeral home we visited due to their availability and kindness over the phone. Once we actually met Daniel in person, we knew this was the place. Daniel truly cared about what was important to us and he answered all of our many questions. My family and I are forever grateful to their kindness and sensitivity in a truly painful moment. I truly recommend Symonds- Madison funeral home, they will treat your family member as one of their own and not just as a dollar sign as many funeral home businesses nowadays do, it make the world of a difference!!! read more

One of the most difficult things in life we go through is the loss of a loved one. When you are the one who is responsible to make their final arrangements, it can be the most stressful experience of your life. My family recently suffered the loss of our dad and Daniel Symonds- Funeral Director/Owner and his staff made me and my family feel at ease and comfortable. They treated us like they were part of our family. Daniel answered all our phone calls with patience. They took care of everything and were compassionate and very professional. They took the time to understand our sometimes complicated wishes and helped explain decisions we had to make. With respect to the level of service of the Symonds-Madison funeral Home, If I could give them 10 stars I would. On behalf of the Ogunribido Family, Thank You. You made a heartbreaking experience manageable and memorable. I'm sure daddy is smiling in heaven! read more