If you're looking for compassion and empathy after losing a loved one, this is the place to go!…read moreWhen you walk in, it's warm and welcoming. Cathy is the owner and Carol is her right hand woman/manager. Like alot of us, we're not prepared for the end of our life or our loved ones. You might feel lost, confused and even befuddled. Cathy and Carol will 100% guide you properly and patiently. Saying "goodbye" to a loved one who's passed, is one of the hardest things humans have to go thru. Im still healing from the loss of my grandfather. It's been almost a year since l've been here and this is a long overdue review. One of the downfalls of loving someone so much is when they leave us, it's so much more painful and heartbreaking. Grief is love with nowhere to go. Drowning is an art of learning how to survive, be it in water or emotions. Northern Illinois Funeral Services helps you start the healing process. That's extremely invaluable for me. They say you get what you pay for, but here, they go above and beyond what's expected. Grateful for the two earth angels at Northern Illinois Funeral Service

Cathy and Reggie are professional, flexible and compassionate. They got the job done, despite last…read moreminute requests and changes. Cathy is available 24/7. There are many immediate decision that need to be made when a loved one passes. They knew exactly how to handle each evolving situation. Highly recommend.

I contacted them once my husband passed and they charged me for a cramerion they never did. my…read morehusband was sendt to chicago since we donated his body. when Imquestiooned them why they charged me for a creamtion they never did they said,it was for,paperwork,but clearly on my paperwork,it said creamation which by the way when my husband was donated the place in chicago cremated him for free so DuPage never did anything for him when I questioned them they said it was for paperwork clearly my papaerwork said creamation I even showed them that . they also said that they never had me in there system well they are so wrong all they have to,do,is look at Sept 20 2020 in the morning of his passing at the West Chicago I'll facility when I went to them for my husband Jose Santiago. look his name up,on there website for obituaries you,will see it thee so,not,only,do they charge for services they never did they lie about it being there. plus they would never give me back a refund for a service they charged me for but never did. if they can lose paperwork what else can they lose just asking.

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

Phenomenal Service and really professional people! I cannot thank them for helping me through some…read morereally hard moments in my life! They are patient, trustworthy, and dedicated to service. CC

What a blessing to hire Michael and his wonderful company to provide loving care to our dear family…read moremember and honor his wishes. Everything went smoothly. I'm in a different state and the user-friendly online directions and forms were perfect and not intimidating. High quality service and continually expressed condolences for the loss of our loved one. They kept in touch via text, emails and phone calls with everyone and made sure we filled out the forms and completed them correctly. Then re-verified the addresses. We appreciate everything. They were prompt, very knowledgeable, professional, caring and accommodating. Explained the process and reassured us during the process. Which made the process easy for us. Loved one remains were shipped to us securely packaged. We highly recommend Cremation Enterprises. Be prepared for EXCELLENT service.

Husband and Wife company, very proffessional, super friendly. I highly recommend them. I had them…read morecremate by two babies. (cats) process was easy and fast. The place is beautiful; they offer many options for your dead one's ashes. Convenient hours. And they are very responsive. Will continue to use their services.

A very good option to the standard pet burial or fire cremation... One my geriatric boys passed…read moreaway last week from choking and vomiting from possibly dry throat from his CRF issues, despite being on subQ fluids low protein script food. I didn't trust or want to try and use Rose Golf's services after they tried their best to try and do a money grab after Rocco passed away... (He died as I parked in their ER driveway after a 5 min rush over to see if he could be saved...and 3 different females in scrubs tried to get me to authorize "resuscitation" and get me into a room to "register and fill out paperwork"... as if I could not see what that was... he's dead but let's try and bill for confirmation of no heartbeat. Thanks vet guy for giving me that info despite the vultures circling) Anywhoo I did a search and found this place close by, made an appointment and took Rocco over. It was quick and kind service and the guy was informative. My choice was the middle-tier group but separated steel partition cremation for $180. I think size is a factor so prices probably very by body weight. Went home and ordered a urn for him online but got his ashes back this week... before it came in, I just need to get a photo printed for it and maybe paint the statue to match. ... Love you sweetie... always.

Really nice job. Ranell took a lot of time with me, and knows how to make every detail perfect.read more

Picking out a headstone for loved ones is a difficult task. Because you want to make sure you get…read morethe perfect headstone. Ranell made this process so comfortable and easy. The selection of stones, drawings and lettering is awesome. Worth every $$$ . Very knowledgeable and friendly. I would most definitely recommend this establishment. Will most definitely continue my business with them!! Thanks Ranell

As long-time residents of the Villa Park and Elmhurst area, our family has trusted Steuerle Funeral…read moreHome with several services over the years. When it came time to honor our mother, we weren't sure whether the new building and ownership would provide the same level of care we had come to expect. Any uncertainty disappeared the moment we met Ema, the funeral director, and Toni, the office manager. The space is bright, modern, and beautifully designed while still feeling warm and deeply comforting. More importantly, Ema and Toni guided us through every step with compassion, professionalism, and remarkable attention. They executed countless moving pieces on a very short timeline with grace and precision, exceeding even our highest expectations. One of the most touching moments was discovering a special gift they created to honor two of our mother's hobbies, a gesture inspired simply by reading her obituary. That level of thoughtfulness speaks volumes about the kind of people they are and the care they bring to their work. During one of life's most difficult moments, Steuerle Funeral Home provided steadiness, dignity, and heartfelt support. My family and I recommend them without hesitation to anyone seeking a funeral home that leads with compassion and handles every detail with extraordinary care.

Ok so, my Dad is dead. Not just regular dead... the kind of dead that leaves everyone either in…read moreutter shock or in a horrified recoil type of reaction and the extra kicker is that I live over 2000 miles away from everyone in my family and somehow I'm the only one sane enough to put together this whole post-life thing for the one person who was MY person in life. It's ok. I mean it's not "okay". At all. But, it is... what it is (hate that phrase) and it really is as bad as you think. But it's worth finding a place with people who are honest and well-versed in these things to help you carry the weight of grief and won't pounce at your disadvantage. Several years ago I was involved in a rather turbulent argument with a local funeral home (not this one) and because of that we could no longer use them (and just for the record, the only way I would go back there is *literally* over my dead body) and because I was the person who was engaged in the battle with them (supported by my Dad, though), when my Dad, aka my favorite person to ever exist took his life, I was the person tasked with finding a new family funeral home and planning all the arrangements. My best friend's mom helped me find Steuerle as she'd gone to high school with Hank, the owner, and his wife, about 45+ years ago and they'd kept in touch and I'd also been here on several occasions for funerals as I grew up in this town and my grandma (my Dad's mom) lives about a mile from here so I figured it was a good central location for most and while it is on the older side and not fancy at all, it would do just fine for my Dad, whose wishes were clear that he didn't care what we did as long as he was cremated. When I was a kid he'd say he didn't care if we threw him in the trash, just get his body cremated first. I loved his dark humor... of course, I didn't know at the time how soon I'd have to access that information. Hank and Brian helped me from beginning to end and even let me conference in from across the country while my poor mother sat in shock and signed where I told her. They were not only kind and compassionate but they made us feel like we were family that they just hadn't seen in a while. The whole process was something that seemed daunting at first, from having conversations with the county coroner to city detectives, and then of course, the part where you're warned your whole life that the funeral is where you're really taken for your money and emotions, but that wasn't the case here. They walked me through everything and all our options. They were frank yet compassionate and didn't question or push through any of my decisions, based on what I thought would be a safe compromise between my Dad's wishes and my families emotional needs. There's a small parking lot and plenty of street parking as well as a divey dive bar (Ardmore Lounge) right next door if you need to pop out for a noble drink. It's not a huge place and there's only one room for a service but I like that you're not at a place where multiple services are happening at once. The place is the opposite of modern and for as many funerals as I've attended here, the thing that sticks out the second most are the worldly (and maybe a bit homely) ceramic dolls in the back glass cases (not my fave but boy will I never forget them), and the thing that sticks out the most is the hometown comfort and blue-collar nature of the place. It's not for everyone, but it was for us and while my Dad may have rolling over in his proverbial grave over our insistence of having a to-do over him, it meant so much to have this space that was able to welcome our friends and loved ones and our family. Oh! And the one last major favor they allowed us since there were two days where they weren't booked after my Dad's service, was that we were able to leave a lot of the floral arrangements there so we could come back in trips since we were not prepared for the amount that people would send. That was a huge relief for me who was in town without a car and having to borrow what I could from family to take trips back and forth to grab everything and donate. Life is hard for everyone and losing someone you love (more than anything in the entire world x infinity) certainly doesn't help that, but one thing that matters and makes a difference is when people show up. Especially when those people are strangers. I can't thank Steuerle enough for working with us to honor my Dad and give us a place for so many people who were previously strangers to become family. ps- hug your Dad(s) if you got 'em.