Every detail is covered and they make it so easy and comfortable to make the decisions that need to…read morebe made. I called three in preparation for my mom's service. I know I got the best and the price was fair. They did an EXCELLENT service in every way. I live in Arizona but have already told my son that I want my services at Malone's. Thank you Dennis and staff.

Family owned business that pays attention to every detail with dignity and compassion. We suddenly…read morelost our Son and were devastated. We planned his Memorial from out of state and they responded to every question within hours. We received so many compliments from family and friends. We highly recommend and they personalize for any type of service.

I was referred to Glenn (owner of Memories In The Making) as I searched for an expert to restore…read moreour family's memorial. What a lucky connection for me! Glenn was prompt in his responds to my questions as we decided on the best way to restore my great grandparent's monument. I live out of state but he kept me updated with email and photos. I flew back in October to see the monument and was thrilled with the outcome. I had no idea how much care is involved in monument restoration, and I'm very grateful for Glenn's experience and expertise. The before and after photos demonstrate the exceptional quality of Glenn's restoration.

Jim Farkas was so kind. I just lost my husband of 34 years and he was so understanding. He really…read morekept me from losing it. The services offered are reasonably priced. My husband wanted to be cremated and the price of this service was a lot cheaper than I was anticipating. Jim also did not try to up sell. He respected me and made me feel good about my decisions. I left feeling comforted and that I could reach out to them for anything at anytime.

I was a little hesitant to call after seeing the reviews but I am so glad I did. I spoke with…read moreseveral people and each one was compassionate and supportive. They listened to my questions and walked me through every step making sure I understood everything. I would highly recommend working with them when this service is needed.

I signed a contract and paid for a pre-need 5 years in advance for my mother. It was to be an…read moreimmediate burial with possibly only 2 attending. No viewing yet Moss allowed parties to view. Moss was instructed to bury asap. Instead the burial was delayed 1/2 day and I was cut out of having any input into the time of burial as well as input into what the Pastor Michael Rasicci said about Mom graveside. Perhaps the worst day of my life. I've reported this to the IL Funeral Regulators, investigation underway, as well as Counsel. DO NOT USE THIS FUNERAL HOME. Bryan J. H., CPA

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

As others stated it does feel strange to leave a review but with such great service you just want…read moreto tell someone. Everyone was professional, patient and kind. Even when they arrived to pickup my mom from my home they were caring, careful explained the process, walked the best path for exit and did not rush even though it was pouring rain outside. I was immediately impressed even through my grief. They followed up with me as stated, scheduled a meeting time to discuss plans. They were upfront about pricing, no gimmicks or salesman pitch. All of my questions were answered, no request is too weird because they've heard it all. I actually learned a lot about the cremation process and county requirements. I'm so happy they were recommended to me and I tell everyone about them and my family will definitely utilize their services in the future if/when needed.

We went to Dieterle because a close family friend's relative had worked there and recommended them…read moreeven after moving on in their career. In our case we were just looking for cremation and basic legal documentation as our loved one was being interred in our home town. The staff was very prompt in communication and the director was understanding and wonderful to work with. In addition, we were given many options for vaults but were not given a hard sell for expensive options we were not interested in. It was also important that the director understood our burial situation and was able to give us options for the Urn that keep burial costs substantially reduced. All in all we had a great experience with Dieterle and would definitely recommend them.

Extremely compassionate and professional staff! I highly recommend this memorial home. Bridgette is…read moreamazing!

The sudden passing of my brother-in-law was intense enough, but River Hills was recommended and…read morethey supported me throughout. Staff was very professional, George was calming and knowledgeable we found a wonderful resting spot for him. I highly recommend their services.

I want to extend praise to Karen at River Hills. She has exhibited so much patience and…read moreunderstanding throughout all of my repetitive questions. Her timely and thorough responses were appreciated and she never made me feel like I was inconveniencing her. What a wonderful and caring staff!

Moss does cremations for my Vet. My dog passed away and I picked up his ashes from my Vet. I had a…read morecouple questions so I called Moss. A woman answered the phone and immediately put me on hold. When she came back I explained that I had a couple questions about my dogs cremation. Without saying anything else she said "hold please". She came back and I continued with my questions. She said she would get back to me, took my name and number and just hung up. She was unpleasant and unprofessional. I get it that this was an animal and not a human we were discussing but a little kindness would have gone a long way. When she first answered she had no idea what my question was so I think she needs to be coached to show a little compassion considering where she is working.

My grandmother passed away about a month ago, and I cannot say how wonderful and kind everyone was…read more Losing a loved one is so difficult, and they made the process so much easier for my mother and family by making options straightforward. The facility was clean and well taken care of, all staff were so pleasant and easy to contact. Both the owner and his wife were very respectful, kind, and thoroughly prepared (even with the small details). We forgot to bring my grandmother's rosary, and he brought an extra one, just in case. It was an absolute lifesaver, that in itself eased my family's conscience. We lost another family member a few years ago.

Very caring, patient & knowledgeable staff that makes a difficult time much easier with their…read morehelpful planning. They tried to make the entire process so easy for my family & succeeded. Nice accomodations, references for flowers were great, lounge area was also very nice. This was one of the most upsetting times in my life & they helped every step of the way & I will always remember their kindness.

Your work in restoring the appearance of Mark Johnson was artistic and realistic. His daughters…read morehad never before seen his complete appearance. Thank you. Ron Johnson Pine Knoll Shores, NC 28512