No hidden upcharges or games. Much appreciated during a stressful time. Quick response to phone…read morecalls & emails.

Quick response and very helpful. Reasonable cost. Very pleased with their knowledge and expertise.read more

Very respectful and considerate. They attended to any of our requests. Grateful for the assistance…read moreduring our grief and followed up several weeks after to offer any support or resources.

I have had two experiences of my own with this funeral home, which were excellent. I have gone to…read morewakes for friends and family members and their services also appeared to be top-notch. However, it was very disturbing that my family member passed away a few months ago And aside from the fact that I'm still receiving multiple surveys in the mail one was addressed to my deceased family member and went to that home address. This was a survey on the funeral home experience. I had to call this morning and inform them. I spoke to John, and he was extremely apologetic and stated he would speak to the owners to make sure that this doesn't happen again. I'm not even sure how this happened in the first place being the deceased name and address weren't on any of the paperwork aside from the death certificate. It's pretty much one of the last things a grieving individual needs, and it was made worse by the fact that I had a travel to get the mailing. In my opinion, I don't find this appropriate or excusable.

No one ever looks forward to a funeral, but the staff here were all very kind and compassionate…read morewhen it was time to pay our final respects to our lost loved one. The facility was spacious and comfortable throughout. Restrooms were clean and the presentation of everything was well organized. Grateful for the staff support during these difficult times.

We are deeply grateful to Dieterle Memorial Home for the compassionate care they provided during my…read moremother's cremation services. From the very beginning, they showed sincere concern not only for our entire family, but also for my personal well-being throughout the process. During such a difficult time, their staff was kind, patient, and understanding. They worked with our budget and helped make everything manageable without sacrificing quality or care. They also handled all the important details seamlessly, including the flowers, prayer cards, and offering thoughtful guidance and advice whenever we needed it. Their professionalism and genuine compassion brought comfort to our family, and we truly appreciate everything they did for us. I would highly recommend them to anyone looking for caring and respectful funeral services.

Beautiful, serene, well landscaped cemetery. It's especially resplendent in Autumn. I can't…read morereally evaluate the value because burials vary so much by region. I came here to honor a veteran to play taps, on Veteran's Day when all cemeteries are looking their best. I was given to believe that it is always well maintained by the family.

Working with this organization has been so difficult. We had great service when we visited and…read moreselected a grave site and made a deposit. Then that person disappeared and would not reply to requests to set a burial date and complete the plaque. After several emails, texts, and two weeks later I was able to find someone who would help us. Also, I was never notified when the remainder of the payment was due. If I had not asked, the date would have passed and I would have been hit with a surcharge. When you are dealing with the loss of a loved one, this is not what you want to have to deal with.

We couldn't have asked for a better experience during a very difficult time when my father passed…read moreaway. Ben, Leah and the other staff members were so caring, compassionate, thorough and willing to do anything we asked of them. My mom and I met with Leah when we knew my dad didn't have much time left. It was so helpful to understand what decisions needed to be made and what to expect. After he passed away, we communicated frequently by phone, text and email, and everything went very smoothly. They did a terrific job putting together a video of photos we provided and producing a memory book with his obituary and photos we selected. The funeral home itself is so lovely and recently remodeled. We held my dad's funeral there, and it has a nice homey atmosphere versus being a being vast room I've seen at other funeral homes. Finally, one of the things we were most impressed with was how much attention and care they gave to the grandchildren in our family. Ben gave them a talk before the funeral, explaining death in a way that was very relatable and heart-warming, and they were included in the grave-side service in a way that was very special. I can't say enough about how much we appreciated this extra care.

I am writing this review because of backlash I received for writing an honest review of the funeral…read morehome about a month ago. I received a rude phone call from a step-"family' member of mine essentially telling me to remove my review. That was on Google+. My original review simply stated that my father's funeral was okay but I felt pushed out by the funeral home because they dismissed everyone by rows and picked up and started stacking chairs literally as guests stood up. I stood up feeling obligated to do so, but I will say that if someone didn't stand up, they didn't say anything. I just felt that was very rude and sent the message to get out ASAP. It didn't help that they reminded guests to quickly say goodbye to the family so that the family members had time alone to say their goodbyes. I was sitting in the middle of the rows and left a few minutes after my row was dismissed. Before I could even get to my coat, the people at the home had not only stacked most of the chairs (as described above) but also started packing up all the photos. The funeral home itself was nice enough. It was a cute looking house with a basement. The basement had a billiard table, some kids toys, and a tiny eating area. The funeral home only had one bathroom. The service itself was okay and the lady priest was awesome. I wish I remembered her name so I could leave her a good review. I probably wouldn't have bothered to leave a second review, but since I got an angry phone call and messages in short saying to take my review down, I feel it is even more important to call this place out on their shortcomings. I had given the place 3 stars the first time, but after threatening calls, I am not lowering it to one star. To the "family" member who claimed this has caused a "riff" in a friendship of theirs, I am sorry. My personal thought on that is the person clearly wasn't a real friend if my "negative review" caused such chaos. I simply stated what happened. I did not embellish anything. I'm sorry Conley Funeral home doesn't want people to know how they really run things.

This was the hardest funeral service of my life: My 24 year…read moreold grandson. My daughter and her ex chose to have his Playlist playing overhead. Everyone eas asked tp wear their favorite band or horror movie T shirt. It was quite unique for the circumstances. I'm glad that we were able to honor my grandson and Moss-Norris helped us to that Thank you for easing our burden.

Moss does cremations for my Vet. My dog passed away and I picked up his ashes from my Vet. I had a…read morecouple questions so I called Moss. A woman answered the phone and immediately put me on hold. When she came back I explained that I had a couple questions about my dogs cremation. Without saying anything else she said "hold please". She came back and I continued with my questions. She said she would get back to me, took my name and number and just hung up. She was unpleasant and unprofessional. I get it that this was an animal and not a human we were discussing but a little kindness would have gone a long way. When she first answered she had no idea what my question was so I think she needs to be coached to show a little compassion considering where she is working.

My mother recently passed away. I wasn't sure where to go but as soon as I entered Adam's…read moreWinterfield and Sullivan I knew it was the right place. Kelsey helped me with the arrangements. She was very caring, experienced and guided me through the whole process. Very kind people! She and the staff made the whole experience easier for me and my family! As for the costs it was easy to understand what I was getting for the price. Other places it was cafeteria style or looked like I needed a lawyer to figure it out. This was simple for me at a difficult time. Thank you ! Please consider them in your time of need.

We just lost my father. My mom's side of the family has used Adams, Winterfield and Sullivan since…read more1968. So we turned to them again for the arrangements. Kelsey helped us with the planning. She is so kind and thoughtful. She sent me proofs before publishing anything and didn't seem to get annoyed with my many many changes and requests. She and Terry were with us until the end, for which we were immensely grateful for. Everyone there is so very helpful kind and friendly. You don't feel like you are talking to a stranger, you feel like you are talking to a friend. If you ever find yourself in need of such services please call them. I promise you will not be disappointed. They do not take advantage of your wallet either. They are very affordable.

The Malone Funeral Home services are amazing. Dan, Dennis and James are so kind and…read morecompassionate.We had the privilege of working with them at a very difficult time and they made it as pleasant as possible. The funeral home is exceptional and the grounds are Beautiful!! Thank You to the Malone Family.

Every detail is covered and they make it so easy and comfortable to make the decisions that need to…read morebe made. I called three in preparation for my mom's service. I know I got the best and the price was fair. They did an EXCELLENT service in every way. I live in Arizona but have already told my son that I want my services at Malone's. Thank you Dennis and staff.