It may seem weird to review a funeral home. I certainly have never reviewed one before. But it's…read moresomething everyone will need at some point. And it may be something you need for someone you love. Years ago, I went to my best friend's mom's viewing & funeral at Healey Chapel. I remember thinking how nice it was without being stuffy or over the top. A couple of years later, her dad's services were just as nice. When my brother died several years ago, we had his services here. Because I was in Austin, I missed out on the heavy duty planning stuff that my mom & sister handled. It was a blur. Do I remember much? Nope. Do I remember it was nice & my brother would have liked it? Yes. What I should have remembered I didn't recall until a visit to Healey this morning. A very sweet memory. My sister & I met with funeral director Matt Darling today to discuss pre-planning our mom's services. Not really a fun thing to do on vacation. But it's something that has to be done because mom can't plan for herself anymore. Matt brought up some details from my brother's services and then it clicked. My brother was a sports fan. That's a huge understatement. He was buried in his beloved Chicago Bears sweatshirt holding his ratty worn out White Sox ball cap. So what Matt triggered in my memory bank and made me tear up this morning was his leading a chorus of "take me out to the ballgame" at the end of my brother's service. Sounds kinda weird, but it was really perfect and it brought some levity to a very difficult time. Everyone in attendance sang along & thought it was the perfect send off, too. Back to today's visit. Matt was so professional without being stuffy. He is great at what he does - helping people during their most difficult times. We were able to get answers to all of our questions, pick out things we want for mom & left knowing what other things we need to do with the cemetery and others. I know when the time comes, mom's services will be exactly what she expressed in the past & we won't have to deal with these details when we're grieving.

I ordered flowers for Ken Baumbach's service in August 2021. A half hour before the services were…read moreto start I received a phone call from the tribute store that this business uses that my order was not sent to the florist so there would be no flowers from us at the service. Since we were unable to attend the service I was devastated that the family would have nothing from us there at the funeral home. This has never before happened to us with any other business. I suggest this funeral home change who they are doing their flower business with

My father unexpectedly died two days before Christmas. We went through so much shock and sadness…read more Working with Beidelman-Kunsch mortuary was the easiest part of the entire process of dealing with my dad's death. Phil has been so kind and patient throughout the past two weeks as many unexpected issues crop up. I never knew there were so many things to deal with when somebody dies, and I also never knew how many of those things the mortuary coordinates for you. Phil has been just lovely to my family and we are so grateful to him, Shelley, and the Beidelman-Kunsch team. We appreciate the honesty, willingness to give us time and space to make decisions, and kind guidance and referrals when we have requested it. Thank you!

At a most difficult and challenging time for our family, Biedelman-Kunsch provided excellent…read moreservice, compassionate care, and plenty of no-pressure options for us. They were patient and helpful, answering our questions and following our lead. We never felt pushed into any decision. Everything was handled beautifully from the time we walked in the door, and we are incredibly grateful to Phil and other staff members we worked with for their kindness and excellent service.

Excellent customer service for both our parents in 2009 and 2026. Extremely accommodating to our…read moreschedule and out of town status in 2026. Stephanie, Dave and Mike continue a family business tradition of compassion and professionalism.

I was fortunate to select FJ's as the organization to carry out final plans and activities for…read moreloved ones. They handled every aspect of these funerals with professionalism, knowledge and sensitivities. Over twenty years they did it right and with the upmost respect for all remaining alive.

I was a little hesitant to call after seeing the reviews but I am so glad I did. I spoke with…read moreseveral people and each one was compassionate and supportive. They listened to my questions and walked me through every step making sure I understood everything. I would highly recommend working with them when this service is needed.

I signed a contract and paid for a pre-need 5 years in advance for my mother. It was to be an…read moreimmediate burial with possibly only 2 attending. No viewing yet Moss allowed parties to view. Moss was instructed to bury asap. Instead the burial was delayed 1/2 day and I was cut out of having any input into the time of burial as well as input into what the Pastor Michael Rasicci said about Mom graveside. Perhaps the worst day of my life. I've reported this to the IL Funeral Regulators, investigation underway, as well as Counsel. DO NOT USE THIS FUNERAL HOME. Bryan J. H., CPA

The Malone Funeral Home services are amazing. Dan, Dennis and James are so kind and…read morecompassionate.We had the privilege of working with them at a very difficult time and they made it as pleasant as possible. The funeral home is exceptional and the grounds are Beautiful!! Thank You to the Malone Family.

Every detail is covered and they make it so easy and comfortable to make the decisions that need to…read morebe made. I called three in preparation for my mom's service. I know I got the best and the price was fair. They did an EXCELLENT service in every way. I live in Arizona but have already told my son that I want my services at Malone's. Thank you Dennis and staff.

We had a service here and the female with dark hair was quite rude to guests and the children who…read morewere at the service,she assumed my husband was lost and not part of the family due to his color.She said she didn't care that she would get a bad review.They colored my dads hair and gave him a goatee (he never had one).just a sad time to have to deal with her and not be 100% involved in the wake

Marysue is amazing. She was very professional and kind. My Dad's wake and service was absolutely…read moreperfect. If you are looking for a warm inviting experience during your most difficult times you have found the right place.

The sudden passing of my brother-in-law was intense enough, but River Hills was recommended and…read morethey supported me throughout. Staff was very professional, George was calming and knowledgeable we found a wonderful resting spot for him. I highly recommend their services.

I want to extend praise to Karen at River Hills. She has exhibited so much patience and…read moreunderstanding throughout all of my repetitive questions. Her timely and thorough responses were appreciated and she never made me feel like I was inconveniencing her. What a wonderful and caring staff!

This was the hardest funeral service of my life: My 24 year…read moreold grandson. My daughter and her ex chose to have his Playlist playing overhead. Everyone eas asked tp wear their favorite band or horror movie T shirt. It was quite unique for the circumstances. I'm glad that we were able to honor my grandson and Moss-Norris helped us to that Thank you for easing our burden.

Moss does cremations for my Vet. My dog passed away and I picked up his ashes from my Vet. I had a…read morecouple questions so I called Moss. A woman answered the phone and immediately put me on hold. When she came back I explained that I had a couple questions about my dogs cremation. Without saying anything else she said "hold please". She came back and I continued with my questions. She said she would get back to me, took my name and number and just hung up. She was unpleasant and unprofessional. I get it that this was an animal and not a human we were discussing but a little kindness would have gone a long way. When she first answered she had no idea what my question was so I think she needs to be coached to show a little compassion considering where she is working.