Daleiden Mortuary is one of the hardest reviews that I done. My wife's family has used their…read moreservices for almost 50 years. When one needs their services, they are in one of lives most vulnerable and emotional states. They are very caring and will even handle arrangements with the cemetery, church, insurance company, social security, video using pictures of your loved ones life as a touching memory and newspapers for the obituary. The wake/services and funeral are respectful handled as well as the care for the dearly departed. After the services they are there to assist the family with removing the flowers, picture board and more in a non rushed and caring way. Based on our experiences, we recommend their services.

Our mother passed away this year and she wanted us to use Daleiden. They were amazing !! It was…read more a very difficult time, to say the least, and everyone that we encountered from that company was kind, compassionate and respectful. They listened to our needs, our concerns, and our requests, and politely gave advice when asked. They worked with our church so that the funeral and service at the grave site went smoothly. And now, months later, they still periodically contact me to check to see how our family is doing. I highly recommend Daleiden !!

Beautiful, serene, well landscaped cemetery. It's especially resplendent in Autumn. I can't…read morereally evaluate the value because burials vary so much by region. I came here to honor a veteran to play taps, on Veteran's Day when all cemeteries are looking their best. I was given to believe that it is always well maintained by the family.

Working with this organization has been so difficult. We had great service when we visited and…read moreselected a grave site and made a deposit. Then that person disappeared and would not reply to requests to set a burial date and complete the plaque. After several emails, texts, and two weeks later I was able to find someone who would help us. Also, I was never notified when the remainder of the payment was due. If I had not asked, the date would have passed and I would have been hit with a surcharge. When you are dealing with the loss of a loved one, this is not what you want to have to deal with.

My folks bought their plot many years ago. My dad passed on Easter Sunday. While it was a…read moreterrible time in my life, Damien Lyles Sr. made it as pleasant as it could be. He helped us manage the challenges we had and made it very easy. After the burial, we worked with him to purchase a monument for my parents. He is as an absolutely great guy who was helpful while being compassionate and empathetic. Definitely a great organization, and more importantly, a great person to work with.

Absolutely the worst customer service I have ever received! I wish I could give negative stars…read more Lack of return phone calls and lack of empathy took what should have been a simple process and turned it into a major fiasco. I needed to send a registered letter to the president of the company I order to get action. It took them more than 5 months to get The date on my beloved Mother's stone when it was promised I 4 Weeks. The manager showed complete disrespect and kept changing the price of the bronze plaque. To add insult to injury, the plaque was put on crooked.

Brad and Megan, you guys are a godsend!! I don't think I'll have enough space here to truly…read moreexpress how wonderful you both are. If I could give you a 10-star review, I would!!! It first started by me messaging you, Brad, on Facebook messenger asking you to call me. Your response was, "oh, no, please don't tell me it's your Mom." That right there made me feel the love you guys have for my Mom. I knew I wanted you both to take care of my Mom because you knew my Mom for years and loved her!! Next proceeded a flurry of texts and phone calls preparing us for when Mom passed. You both put our minds at ease. You answered all our questions promptly and never made us feel like we were bothering you... because I texted a lot. When Brad came to pick up Mom, his demeanor was soothing and respectful. His voice was calming. Even the way Brad stood when talking to us with his hands folded and the way he spoke was so peaceful, calming, soothing. He took such meticulous care preparing my Mom for transport. My brother-in-law was extremely impressed with everything Brad did and said. The lovely rose on top of Mom was a wonderful touch. Megan was amazing with all the arrangements. She answered all our questions. She gave us suggestions for Mom like asking if she had a favorite perfume she liked to wear and made sure we didn't forget to bring her glasses. My family requested our friends and family to wear Chicago Bears attire to the wake in honor of my Mom, the diehard Bears fan. Brad and Megan went out and bought Bears jerseys for themselves to wear, which I think was just amazing. We picked out a navy blue metal casket and Brad and Megan bought Bears magnets to put on the casket, which was a genius idea!!! That was so incredibly thoughtful, along with painting my Mom's nails in blue and orange. Ironically, the girls in the family went and got our nails done in blue and orange and we just about flipped out with excitement when we saw Mom's nails done. I would never ever have thought of that!!! Mom looked absolutely lovely!! I can't thank Brad and Megan enough for that!!! They even bought Mom a Bears blanket and had it on display and then asked my sister and myself to tuck Mom in at the end so that Mom was comfortable. Again, the love for my Mom just shined through in everything Brad and Megan did for us!!!!! I kept forgetting things and Megan was there to help remember and help us along the way and I will never forget that. I seriously can't thank Brad and Megan for all that they did. We have gotten so many compliments on Mom's services and how beautifully everything was done and it is all thanks to New Traditions!! I will never ever use anyone but Brad and Megan for our needs and I highly, highly, highly recommend them!!!!!

This being a very challenging time, Chuck and his business were recommit me and I'm so grateful for…read morethat. This is for people that want simplicity, affordability and also a very personal handling of the situation. This is a small business and they take the one on one time to make sure things are the way you want with sensitivity and caring. If you prefer a more sterile or corporate type atmosphere you may want to go with a big name. But, I really can't recommend Chuck enough. He comes to you and guides you through your decisions. You can pay a lot more with other funeral/cremation business' but you will never get this kind of attention. If you ever see this Chuck - thank you again!

It is so difficult to lose a loved one. Mom died at home under hospice care so Healy's came to the…read morehouse and treated her remains with great dignity. while preparing the funeral, there was never any pressure to select expensive items. There was only care and compassion for our grief and time to make the best decisions for us. Thank you for your kindness and support.

Family owned business that has been around a very long time. They are so compassionate and would…read moreprobably do anything you ask. Obviously, I was in complete despair when I needed their services and they made the process essentially care free. My family used another popular funeral home a few years prior and after our horrible experience, we will never go anywhere other than Healy's. I hope you never need a funeral home but when it happens, I can't recommend them enough.

I have been to many funerals at Anderson memorial Chapel over the years. My husbands family has…read morealso used them many times over the years. Recently I had to use their services for a loved one. They were so compassionate, down to earth and helpful. There was no pressure, no contacting us for payment when the insurance was received later then expected. They were just so easy to work with and made the process a little more bearable. They were everything they should be. I highly recommend them. We used the Romeoville location.

Let me start with the positive. The staff were all wonderful. They made sure our family was…read morecomfortable with all decisions, and did not try to pressure us into getting things that are unnecessary expenses. With that said, the hair and makeup on my grandma were horrible. I did not know that she didn't want to use this funeral home until after her services. Apparently she had told my family that they don't make the bodies look good, and she was right! There was an inch gap between her makeup and hairline where pale skin showed. It could be seen from the back of the room, that white outline that almost glowed. When closer, I could see where the makeup completely missed part of her nose, her hands were blotchy, face streaked. It looked like an airbrush was used improperly, it was even in her eyebrows and eyelashes. We could even see where her neck had been stitched up from embalming her. I would think that the outfit she were to wear would be considered when deciding where to perform the embalming. I'm not familiar enough with the process to know, so this may have been unavoidable. I've been to many funerals and wakes, I do not expect the body to look like the person it once was. I do expect better than this though.

It may seem weird to review a funeral home. I certainly have never reviewed one before. But it's…read moresomething everyone will need at some point. And it may be something you need for someone you love. Years ago, I went to my best friend's mom's viewing & funeral at Healey Chapel. I remember thinking how nice it was without being stuffy or over the top. A couple of years later, her dad's services were just as nice. When my brother died several years ago, we had his services here. Because I was in Austin, I missed out on the heavy duty planning stuff that my mom & sister handled. It was a blur. Do I remember much? Nope. Do I remember it was nice & my brother would have liked it? Yes. What I should have remembered I didn't recall until a visit to Healey this morning. A very sweet memory. My sister & I met with funeral director Matt Darling today to discuss pre-planning our mom's services. Not really a fun thing to do on vacation. But it's something that has to be done because mom can't plan for herself anymore. Matt brought up some details from my brother's services and then it clicked. My brother was a sports fan. That's a huge understatement. He was buried in his beloved Chicago Bears sweatshirt holding his ratty worn out White Sox ball cap. So what Matt triggered in my memory bank and made me tear up this morning was his leading a chorus of "take me out to the ballgame" at the end of my brother's service. Sounds kinda weird, but it was really perfect and it brought some levity to a very difficult time. Everyone in attendance sang along & thought it was the perfect send off, too. Back to today's visit. Matt was so professional without being stuffy. He is great at what he does - helping people during their most difficult times. We were able to get answers to all of our questions, pick out things we want for mom & left knowing what other things we need to do with the cemetery and others. I know when the time comes, mom's services will be exactly what she expressed in the past & we won't have to deal with these details when we're grieving.

I ordered flowers for Ken Baumbach's service in August 2021. A half hour before the services were…read moreto start I received a phone call from the tribute store that this business uses that my order was not sent to the florist so there would be no flowers from us at the service. Since we were unable to attend the service I was devastated that the family would have nothing from us there at the funeral home. This has never before happened to us with any other business. I suggest this funeral home change who they are doing their flower business with

Great to work with. They put a tree in for us as a memorial for a lost family member. They stopped…read moreand let us each shovel a scoop of dirt in & were very understanding and sensitive to our needs. The tree is beautiful & they even came out & helped us choose the perfect spot! Thank you Fred & team!

Our house needed the total landscape makeover! 4 Seasons provided us with a beautiful design along…read morewith a great price and some hardworking guys to do the work. Outstanding service!