Moss does cremations for my Vet. My dog passed away and I picked up his ashes from my Vet. I had a…read morecouple questions so I called Moss. A woman answered the phone and immediately put me on hold. When she came back I explained that I had a couple questions about my dogs cremation. Without saying anything else she said "hold please". She came back and I continued with my questions. She said she would get back to me, took my name and number and just hung up. She was unpleasant and unprofessional. I get it that this was an animal and not a human we were discussing but a little kindness would have gone a long way. When she first answered she had no idea what my question was so I think she needs to be coached to show a little compassion considering where she is working.

My grandmother passed away about a month ago, and I cannot say how wonderful and kind everyone was…read more Losing a loved one is so difficult, and they made the process so much easier for my mother and family by making options straightforward. The facility was clean and well taken care of, all staff were so pleasant and easy to contact. Both the owner and his wife were very respectful, kind, and thoroughly prepared (even with the small details). We forgot to bring my grandmother's rosary, and he brought an extra one, just in case. It was an absolute lifesaver, that in itself eased my family's conscience. We lost another family member a few years ago.

Let's face it who wants to do business with a funeral home? Nobody really, when you need a funeral…read morehome it's a difficult time in your life, the staff at Yurs are very kind and professional. Jim does a wonderful job of working with families and making sure that they feel comfortable.

Very caring, patient & knowledgeable staff that makes a difficult time much easier with their…read morehelpful planning. They tried to make the entire process so easy for my family & succeeded. Nice accomodations, references for flowers were great, lounge area was also very nice. This was one of the most upsetting times in my life & they helped every step of the way & I will always remember their kindness.

Your work in restoring the appearance of Mark Johnson was artistic and realistic. His daughters…read morehad never before seen his complete appearance. Thank you. Ron Johnson Pine Knoll Shores, NC 28512

No hidden upcharges or games. Much appreciated during a stressful time. Quick response to phone…read morecalls & emails.

Quick response and very helpful. Reasonable cost. Very pleased with their knowledge and expertise.read more

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

As others stated it does feel strange to leave a review but with such great service you just want…read moreto tell someone. Everyone was professional, patient and kind. Even when they arrived to pickup my mom from my home they were caring, careful explained the process, walked the best path for exit and did not rush even though it was pouring rain outside. I was immediately impressed even through my grief. They followed up with me as stated, scheduled a meeting time to discuss plans. They were upfront about pricing, no gimmicks or salesman pitch. All of my questions were answered, no request is too weird because they've heard it all. I actually learned a lot about the cremation process and county requirements. I'm so happy they were recommended to me and I tell everyone about them and my family will definitely utilize their services in the future if/when needed.

The sudden passing of my brother-in-law was intense enough, but River Hills was recommended and…read morethey supported me throughout. Staff was very professional, George was calming and knowledgeable we found a wonderful resting spot for him. I highly recommend their services.

I want to extend praise to Karen at River Hills. She has exhibited so much patience and…read moreunderstanding throughout all of my repetitive questions. Her timely and thorough responses were appreciated and she never made me feel like I was inconveniencing her. What a wonderful and caring staff!

Our family is so grateful to Tim Hultgren and his staff for all the many ways they helped us after…read moreDad's passing. Tim was available for any and all of our questions, helped us attend to all the important details for the service, worked closely with the church staff, and helped us know what to expect all along the way. He even provided us with a checklist of many details we would need to handle after the funeral was over. Everyone was so professional and kind to us all -- I can't say enough about how much that helped us in a difficult time. I highly recommend Hultgren Funeral Home.

I've had the unfortunate task to require their service twice in a months time. Both times their…read morestaff provided professional and compassionate service. They made a very difficult process as smooth as they could. They were there when we needed but gave the needed space and time to grieve and say goodbye.

I was a little hesitant to call after seeing the reviews but I am so glad I did. I spoke with…read moreseveral people and each one was compassionate and supportive. They listened to my questions and walked me through every step making sure I understood everything. I would highly recommend working with them when this service is needed.

I signed a contract and paid for a pre-need 5 years in advance for my mother. It was to be an…read moreimmediate burial with possibly only 2 attending. No viewing yet Moss allowed parties to view. Moss was instructed to bury asap. Instead the burial was delayed 1/2 day and I was cut out of having any input into the time of burial as well as input into what the Pastor Michael Rasicci said about Mom graveside. Perhaps the worst day of my life. I've reported this to the IL Funeral Regulators, investigation underway, as well as Counsel. DO NOT USE THIS FUNERAL HOME. Bryan J. H., CPA

Ron, the owner, was so helpful and caring. He pays attention to every detail and answered all of…read moreour questions. He gave us time to make our decisions and made sure that everything was going the way we wanted. Thank you Ron for helping us get through this difficult time. We highly recommend using NSFH when you need funeral services.

We have used NSFH for three funerals and could not be more impressed. Ron, the owner, pays…read moreattention to every detail. He really made us comfortable knowing things were going to be taken care of. Ron is honest, dedicated, organized and a gentleman. If you are faced with the unfortunate business of planning a funeral for a loved one, NSFH is very reasonable and includes many items you don't even think about when these sudden events change our lives. Thank you Ron and we appreciate everything you have done for us.