While attending a wake I lost my wedding ring. I told the staff who help me look for it. Not being…read morefound that night they said they would keep an eye out for it. A week later they called and said the ring was found. I now have my ring back. Great staff at Salerno's.

Extremely unprofessional. Never returns your phone calls. Post my father's obituary with services…read morethen takes the post down, because a family member wants to have 2 services instead of one. Completely disrespecting the entire family. Holding onto my parents urns. Would never recommend this funeral home.

The only person that was compassionate during my difficult time was Lindsay. She was absolutely…read moreamazing and very compassionate. The owner Carol came across as she couldn't be bothered, phone calls or emails were not returned. The pastor that they used was very angry and saying things that did not sit right with a lot of people. She made his service unbearable. The overall extended my grief so much worse.

It feels kind of weird rating a funeral home, but here goes…read more.. When my father passed away unexpectedly, everything happened so quickly and my mother was a little overwhelmed. We went to DeFiore Jorgensen and worked with Carol DeFiore. She was awesome. She walked us through everything and could not have been nicer to work with.

These are the most nicest caring and personable people i have ever met at a funeral home and I have…read moremet many through my years . If I could give them 10 stars I would . Tim and Ellen and anyone answering the phone were right there on the spot at a drop of a dime to help and accommodate our every need and went above and beyond during a very difficult time for me , putting my husband to rest . Outstanding services they provided. Good to see we still have such caring people in this field of work and it's not about how much money they can make . They truly are there to help . Thank you Tim and Ellen

We had my husband's services here last week. Tami was amazing to work with and made a stressful…read moresituation so much easier to bear.

Jason was very compassionate and patient with us during our meeting with him arranging our loved…read moreones final journey. We were very comfortable knowing our family member was in good hands with Jason.

Jason was very professional and empathetic after a little awesome my loved one. He is a very caring…read moreand compassionate person. Made me feel comfortable during this very difficult time.

Weeks before we thought we would need help I met with Ryan Geils to discuss the options and…read moreprocess. I really like family businesses and Ryan only added to my position. He was great! All questions answered and options, costs and recommendations based on my input put everything in order. Our solution in place and only a phone call away. When the time came, months later, late at night, one call and they appeared punctually at the time we requested (around 2am). Everything took place as planned, no hiccups and we were able to deal with our grief and not the details. Geils Funeral Home is totally buttoned down.

The service provided was outstanding. Our family felt at ease that all the details were taken care…read moreof to our liking. It was nice to be assisted by a respectful staff at a difficult time of our lives. The chapel was beautiful and it accommodated all of us. We highly recommend to use Geils Funeral Home in Bensenville.

It is a little tough to review a funeral home if you weren't using their services for a loved one,…read morebut even as a visitor this place was pretty nice. It is on a corner way out in Bartlett and is a newish kind of place. Given that they are right on a corner, it is pretty easy to find. Signage could be a bit better though, since they only have one sign on the corner that is easy to miss. Parking was plentiful. The layout inside is very nice, and everything was spic-n-span clean. Nice rooms for your loved ones and visitors, and a nice room with full kitchen off to the side for bringing a bite to eat for your people. Can't say how working with the staff is but we assume it is just as considerate and welcoming as the arrangements we experienced. Nice place.

This was our first time making arrangements and blessed to have selected Countryside Funeral Home…read more In our sadest moments, Mike guided us through the necessary steps to say goodby to my mother. Mike was patient, listened and answered all of our questions in a timely manner. Mike became part of our family with his compassion and follow through as we celbrated my mother's life.

I found this funeral home on Yelp and gave an initial call for cremation research. I spoke to the…read moreowner Daniel and asked general questions regarding process and price for my grandmother. Daniel was extremely informative, courteous, and sensitive. We chose to move forward with Symonds Madison and the team was very kind and helpful. Jennifer at the front desk communicated throughout the process and responded quickly to emails. The location is easy to find, pretty on the outside and bigger than it looks on the inside. There is pretty of parking on the new paved lot. Although we did not have services at the home, the facilities were nice and the place looks like it's cared for with love.

This has to be one of the nicest funeral homes I've ever been in and I don't try to make a habit of…read moreit. It was very warm and welcoming. They took care of my uncle's service and were completely accommodating. Not to mention that my uncle's appearance was so pleasant and peaceful. It was comforting for loved ones to see him in that way in hopes that his final moments were peaceful. Mr. Symonds is a true gem. His team was also very helpful when I asked for an attendance notice. Everything was absolutely breathtaking and they made it easy for my aunt to make a few payment arrangements if necessary. We couldn't be more pleased with how everything turned out and I couldn't recommend this place more to anyone in need. I also appreciated the walk in announcement for my uncle. Everything was just very, very beautiful.

Michelle Eakin was wonderful from start to finish. Having to deal with a funeral home is never…read moreideal because of the situation but Michelle made it soooooooo much more bearable. I hope to never have to go through death again but if I do I will request Michelle at Justen.

Our family recently attended a memorial at the Justen Funeral Home. My initial impression was very…read morefavorable. The room was nicely decorated and welcoming. The lounge area was well stocked and inviting. What started off as a very nice experience was quickly soured by the demeanor of the woman in the front office. She was rude to multiple members of our family, lacked basic customer service and empathy.