I found this funeral home on Yelp and gave an initial call for cremation research. I spoke to the…read moreowner Daniel and asked general questions regarding process and price for my grandmother. Daniel was extremely informative, courteous, and sensitive. We chose to move forward with Symonds Madison and the team was very kind and helpful. Jennifer at the front desk communicated throughout the process and responded quickly to emails. The location is easy to find, pretty on the outside and bigger than it looks on the inside. There is pretty of parking on the new paved lot. Although we did not have services at the home, the facilities were nice and the place looks like it's cared for with love.

This has to be one of the nicest funeral homes I've ever been in and I don't try to make a habit of…read moreit. It was very warm and welcoming. They took care of my uncle's service and were completely accommodating. Not to mention that my uncle's appearance was so pleasant and peaceful. It was comforting for loved ones to see him in that way in hopes that his final moments were peaceful. Mr. Symonds is a true gem. His team was also very helpful when I asked for an attendance notice. Everything was absolutely breathtaking and they made it easy for my aunt to make a few payment arrangements if necessary. We couldn't be more pleased with how everything turned out and I couldn't recommend this place more to anyone in need. I also appreciated the walk in announcement for my uncle. Everything was just very, very beautiful.

We are so grateful to have found O'Connor-Leetz Funeral Home. They have been absolutely amazing to…read moreour family, friends & loved ones! We have used their services twice now. First was a few years back with my grandmother, and unfortunately my mom passed away last week. We had her funeral at O'Connor-Leetz as well. It was so special! We couldn't ask for more. The location is an interesting historic home from 1886 and it is warm and welcoming. Old antique furnishing and historic architecture. My mom loved it when we did my grandmother's funeral so we knew that she would want her service here as well. Tom is amazing and so is all of his staff! They have really helped us through one of the most devastating and difficult times in our lives. We will forever be grateful to them. We highly recommend this place!!

This has to be the worst Funeral Home ever. From the outside it looks great but as soon as you…read morestep inside you are "greeted" by an overpowering smell of cat urine. The place is filthy and "old" inside and in old I am not referring to the architecture just the bad floors, walls and furniture. They advertise as "When family and price matter" but low prices should not mean substandard accomodations and people that are not sincere. The woman who handles the arrangements I assume she is the owner as she has the last name of the business comes across as cold and insincere and the funeral director looks like a handyman walking around the place. Very unprofessional the whole experience was so I luckily I found a terrific funeral home just down the street to handle my family service. If you care about your loved one do not go here.

I have attended many funerals at Laird's and also funerals that they have done at my home church…read more Steve and Rob Laird have never been anything other than professional in their conduct. And I will also say that about their employees. When my husband passed away they were kind and compassionate in walking me through the whole funeral process. They were honest and forthright and made my family's loss much easier to deal with.

Corey is very rude and disrespectful. He lies about his lack of communication and does not take…read moreaccountability for his action.

Avoid this funeral home at all cost! The funeral director is heartless and a mean person! He has no…read morecompassion and shouldn't be in this line of work, dealing with families that are grieving, because he doesn't care about your hurt. All he cares about is money and what is convenient for him. I would give zero stars but that is not an option.

I worked with Jason Solarz purchasing a bronze headstone for my brother. He was not only…read morecompassionate and caring he was kind and listened to what was important to me. He designed the monument to include all the different titles my brother carried but he included a picture of my brother in his favorite roll as "Santa" to 4 generations of children in our family. He visited the cemetery to confirm the details matched his parents and brothers' headstone. He emailed me the date of it's delivery to the cemetery so I could make a trip to Illinois if I wanted to be present. He answered all my questions. I felt relieved and safe when I walked out of the office. I could not have asked for anything more, he was wonderful! Marcie O'Brien Moller

Jason Solarz went above and beyond to locate a particular type of stone for our Mom's monument that…read morewould match that of our Dad. They are interred an iconic Chicago cemetery in a family plot where all the existing monuments had been created by the same now defunct company. It was very important to us that her stone be as close as possible to the others. We are very pleased with the service provided to us in a very stressful time. Thank you, Jason!

I have had very good responses. Attention to detail, and caring replies from Tim. I would recommend…read moreto check here first for your final needs for your loved ones.

From the owner: Pre-Planning Funerals, Pre-Planning Specialist (Staff on Site), Pre-Planning Services,read more

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

As others stated it does feel strange to leave a review but with such great service you just want…read moreto tell someone. Everyone was professional, patient and kind. Even when they arrived to pickup my mom from my home they were caring, careful explained the process, walked the best path for exit and did not rush even though it was pouring rain outside. I was immediately impressed even through my grief. They followed up with me as stated, scheduled a meeting time to discuss plans. They were upfront about pricing, no gimmicks or salesman pitch. All of my questions were answered, no request is too weird because they've heard it all. I actually learned a lot about the cremation process and county requirements. I'm so happy they were recommended to me and I tell everyone about them and my family will definitely utilize their services in the future if/when needed.