We had tried to forget the experience at the Geils funeral home however in talking with others with similar issues we thought we should come forward so others can put their loved ones at peace in a proper manner. It has been a while since our service in 2024 however others we have talked to had more recent encounters. Our initial encounter was with a woman claiming to be the owner, Sharon, and mom of the young man now running the facility. Needless to say it is not how it used to be. The mom, Sharon, was confused, annoyed, somewhat angry and made our first portion of entering the business extremely awkward. We contemplated leaving immediately after only it was hard enough to do the planning for our loss we gave it a try. The young new owner Ryan then met with us and his arrogance was almost so unbearable we really wanted to leave. It was a very unprofessional experience, unkept facility and definitely not how we remembered our past funerals with the former Geils owners as we have been in the DuPage area our entire lives. The mom, Sharon, of the new owner should not be anywhere near those grieving and in need of a person to person encounter. She made us all uncomfortable in a needed time of comfort. Ryan the new head of the business had no soft side or empathy, was strictly an "in charge" entitlement attitude, condescending.. Very cold demeanor. Do not use this facility any longer. Geils is not what it used to be. We were also told mayor John Geils has returned to the area and funeral home which has also started a boycott to the facility. This is the owner, husband of Sharon and father of the new owner. It has gone downhill and will continue to in this paradigm. read more