Now that the unexpected turmoil has diminished and we are attending to the secondary details of…read moreclosure in the loss of my brother-in-law, I write this thank you to the Casey Rios Funeral Home staff. My wife received the call about her brother's demise at 3:00AM from the Chicago police department. We live out-of-state and following the direction of the police to call a funeral home was overwhelming not knowing of any funeral homes. I won't go into detail about my first attempt in complying with the police request. It was dreadful and useless. The next attempt was a call to Casey Rios and Brian Koskiewicz answered the phone, it was 3:30 AM now. Brian immediately relieved our concerns and gave guidance, explained the process and committed to working with the police, county coroner and our family. Thank you, Brian! Upon our arrival at Casey Rios Funeral Home in Chicago, Hilda Rios and Leandra Lee couldn't have been more understanding and helpful. They were available around-the-clock to provide answers to all our questions. Every detail facilitating the arrangements unfolded in compliance with the state rules, in agreeable, compassionate conversations. Leandra went out of her way to get the necessary documents ahead of the normal processing time, knowing we had limited days to complete the activity. Our heartfelt appreciation and gratitude is offered to all, during our time of grief.

I have been coming here for many years, it used to go by "another" name but they have upgraded…read moresince then. The brightness and absolute cleanliness here is what was needed. The antiquated look is gone, and I was pleasantly surprised that it had been upgraded. I mean, come on, funeral homes can be dark and not the type of place you would consider beautiful, but I will say it has been upgraded all the way. From the entrance all the way to the backdrop of where your loved one will be resting for viewing purposes. Even the cafeteria is upgraded and bright. Something that was needed for many years. My coworker was waked here, and it was a beautiful service in so many ways. Although a sad occasion, the fact that they could make it so beautiful made it the right place for her family to bring her last days on earth to be seen in. I am highly impressed with what was done here. Although my workers and I came for a somber moment, we are grateful once again and for having so much parking in the yard and across the street.

Rago Brothers provided compassionate, efficient, and reasonably priced service. The front office…read morewas knowledgeable and was always able to answer my questions.

Our family is beyond grateful for Rago Brothers Funeral Home. Joe and his family are incredibly…read morecompassionate and empathetic. They made the process painless while allowing us a moment to grieve. I would absolutely recommend Rago Brothers.

I am very pleased with the monument I ordered from the Peter Troost Monument location in Justice…read more Jolanta Plewa was wonderful to work with. I went to buy a monument for my brother's grave in a somber mood ready to purchase anything to get the uncomfortable task checked off the list of things I had to plan for his burial. Jolanta informed me that she could help me design a custom monument at no extra charge. She kindly and patiently walked me through the design process and helped me create a monument that really honored my brother in a unique and personal way. The process was very comforting in a way I never imagined it could be. I just viewed the monument after it was installed at the gravesite last week. It is beautiful and leaves me with a sense of peace. Thank you Jolanta

Jolanta Plewa at the Justice, IL location is AMAZING. My mom passed away in February. I began…read morelooking for a headstone in April. This company's prices are reasonable. There are many designs to choose from, and Jolanta was helpful from start to finish. I went with a custom design. It typically takes 6 months, but with Covid, we experienced delays. Jolanta was very informative throughout the process. She helped me design the headstone as well. Then my mom's husband passed away after we designed it. I asked if he could be added and she helped me redesign it. Life happens, and she accommodated all requests. The final product turned out beautiful. I hope I don't have to see her anytime soon, but I highly recommend Jolanta at Peter Troost during such a difficult time. You will not be disappointed. My mother stands out just as we planned. Thank you, Jolanta!

I hate to have to be able to write a review for such a place-meaning someone had to pass for me to…read moreexperience such a place, but I am writing so that others that may be looking for a funeral home can get an idea of what Lakeview Funeral Home was like. The interior was clean and beautiful. The walls, lighting, ceiling, etc was lovely. It is somewhat narrow but long, so it's not ideal for a large wake, but it's ok for 80-100(my estimate). There is a bathroom for each gentlemen/ladies that seemed to be clean. They had mints, water, and tissue boxes everywhere. They brought out more chairs to accommodate the large amount of people that showed up to my friend's wake. And then, on top of that, they have a downstairs area that has seating, dining tables, and a kitchenette. So after the wake, everyone went downstairs and had refreshments. It was very lovely.

In my line of work, I have had to deal with funeral homes quite a bit. Lakeview Funeral Home is by…read morefar the superior funeral home in the Chicagoland area who will treat you with the grace, sensitivity and respect that you need and the one that you lost deserves. No one's mind is in the right place when they have lost someone they love but with the staff at Lakeview (and big shout out to Willie Rodriguez who is my go to point of contact), what you forget, they will remember for you and they take care of everything so you can really focus on saying goodbye.

Never thought to review a funeral home, but feel the need to. I went to a few wakes at The Elms…read moreand was impressed by their welcoming chapel. It is very intimate, as they only have one viewing room, so there is no intermingling with other families, the place is all yours. So when my mother passed away, we decided to go to The Elms. Michael R. was our Director and his professionalism and knowledge left my family at ease that everything would go smoothly. He communicated to us everything that would happen and when, and walked us through the process. He was at our beck and call and helped us with decisions we didn't know we had to make, and I am forever grateful to him for this. Karen C. was present on the day of the funeral, in addition to Michael and besides her caring nature, she provided services that made us extremely happy (mom's make up). I cannot say enough good things about The Elms and will continue to give them our family business. During the most difficult time of my life, The Elms staff was by our side and again, we are beyond grateful that they made this experience one mom would have been proud of. I don't care to "shop around a dozen funeral homes" in the City and Suburbs, or how many funeral homes someone owns. I know where my family and I will continue to patronize.

It's hard to articulate how happy I was that we chose The Elms to help us say goodbye to our…read morebeloved mother. First, the space is modern, bright and elegant--not at all stuffy and dark like some funeral homes. With only one salon, the whole place is dedicated to one family. The ample parking turned out to be essential. But it was really the attentive, compassionate service from Michael and his team that made everything so easy. Because of them, our sadness was not compounded by stress or frustration. They helped us display photos, collect cards, greet visitors and just enjoy the company of our friends and family. At no turn did anyone decline our requests or try to upsell us on anything; honestly, I was able to forget that The Elms is a business at all. Within a week afterward, Michael gave us digital copies of the guest book (sorted alphabetically) and a digital photo of every card that came with a flower arrangement, making it easy for us to thank everyone who had expressed condolences. I don't wish for anyone to need the services of a funeral home, but when that time comes, I emphatically recommend The Elms.

Ms. Alvarez has exceptional care from compassion to details, our first service in 1996 had our…read morefamilies respect. Our repeat services provided to our extended family gave us comfort. Thank you to her and her staff.

--- Our family…read morerecently had the profound need for the services of Alvarez Funeral Home after the loss of our loved one. To simply say they "handled the arrangements" would be a great injustice to the exceptional care and compassion we received. From the very first moment, Ms. Alvarez distinguished herself and her home from any other we have dealt with in the past. Where others felt transactional, she was deeply personal. She did not just see us as clients, but as a grieving family in need of guidance and support. Her patience, empathy, and genuine kindness were a steady comfort during the most difficult days of our lives. Ms. Alvarez took the time to listen--truly listen--to our stories, our wishes, and our worries. She helped us navigate every decision with grace, offering gentle suggestions while always honoring our desires. She removed the overwhelming burden of logistics and allowed us the space to simply be together and grieve. The personal touches and attention to detail made all the difference, creating a service that was a beautiful and authentic reflection of our loved one's life. What sets Alvarez Funeral Home apart is this heartfelt, human-centered approach. Ms. Alvarez and her entire staff provide more than a service; they provide a sanctuary of understanding and respect. They walked beside us, never ahead of us. To anyone facing the unimaginable, we cannot recommend Alvarez Funeral Home highly enough. Thank you, Ms. Alvarez, and to your wonderful staff, for your invaluable help and for treating our family with such dignity during our most difficult time. Your compassion made all the difference.

This is the Muzyka Funeral Home that shines the brightest. Whether you're coming to pay your last…read morerespects to a friend, burying a loved one or a vendor coming in through the back door, you are genuinely welcomed, greeted with a smile, treated with dignity and met with professionalism. The staff is very accommodating, helpful and not badgering. A spacious interior, tastefully appointed with ample parking on site. Wonderful! This is a people friendly funeral home. A class act! There is nothing dysfunctional at this funeral home, no pecking order and a staff that is totally polite, sincere and welcoming. No mean people working here! When I go, and hopefully not too soon! Years and years down the road.. :) .... This Ukrainian is coming to this Muzyka Funeral Home on Lawrence Avenue. If they treat you right while you're alive, you can count on them taking care of you respectfully at your funeral.

I have attended multiple funerals at this location, unfortunately. However, lovely experience with…read morethis funeral home and staff. Would definitely recommend.

Choosing a headstone for a loved one is never an easy experience, especially when they are still…read morepresent and sharing their final requests. Lisa made the entire process much more comforting and manageable. She treated my aunt's wishes with kindness and respect, making sure every detail reflected exactly what she wanted. Lisa was extremely patient and took the time to answer all of our questions without ever making us feel rushed. The website was also very user-friendly and allowed us to easily navigate through the different options to create what we envisioned. Lisa had such attention to detail and was very timely and efficient throughout the ordering process. Being able to preview the design gave us peace of mind in making our finial decision. The final stone turned out beautifully and looked exactly as expected once it was installed. It is a wonderful tribute to my aunt, and I truly appreciate the care and professionalism we received from Lisa at Peter Troost Monument. I would absolutely recommend them!

I can't saay enough about Peter Troost Monument Company. They guided me through this emotional…read morechallenge. I was responsible for planning my dad's end of life services 6 months prior to that fateful day. Lisa at Peter Troost - Palatine designed the monument in a step-by-step process, got my approval before moving forward along the way. After the job was completed she got another approval from me, and then installed the monument at the interment site with the reassurance that when the time comes she would have engravers come to the site and engrave the end date on the monument. I am thoroughly pleased with how professional and considerate Peter Troost was to me. I would recommend Lisa at Peter Troost to anyone who required their service. They would not be disappointed.