They have the best service and appliances. IT IS DANDY!!! The management and deliveries are great…read more We have used this store for thirty years! No one beats Deranleau's.

We had issues with our new Kitchenaid dishwasher. Andy went above and beyond to make sure the…read moreissues were resolved to our satisfaction. Andy also talked to Russell, which addressed the issues in my previous review. Thank you Andy.

I went in on a Tuesday afternoon to buy a mattress. The attendant was very nice and helpful. She…read moreoffered me a deal on a mattress because I was going to go pick it up from another store. I went back in on Thursday morning (I had trouble borrowing a truck), and a new attendant was on duty. I told her the situation and the deal I had been offered. She called the first attendant to confirm. She then offered me the same mattress at double the price I was offered by the first attendant. I left. I will buy my mattress from someone who is more consistent and instills a bit more confidence.

Friendly and professional staff very helpful and informed. fair priced and great location. Plenty…read moreof face masks hand sanitizer and information posted in sight. First time going into one would do again!

My husband and I are new to the Lewiston area and needed to find a pair of recliners for the new…read moreplace. We were greeted upon entry by Bevin. Most furniture salesmen are like used car salesmen (no offence) but not Bevin. He was more than willing to answer any questions we had but left us alone to browse the store (what a nice change). We were drawn to a beautiful pair of leather chairs (BEST Brand) and were happy to hear that they are all American made. From the mechanisms to the leather. He was able to give us an unbelievable price for the pair and it didn't take us long to agree to purchase both and walk out the door with a smile on our face. Thanks Bevin for making our furniture buying experience a pleasant one.

Went in today since I saw a sign that said "come In and furnish your cougs apartment". I went in…read moreand holy cow. The prices are very high!

My husband and I needed to replace our couches after 13 years. We were greeted and quickly…read moreencouraged to browse the store, compare pieces/prices, and discuss our needs without constant interruptions. Rosie was very helpful and kind. We were excited about their quick and prompt delivery service. The delivery guys were respectful of our home and very polite. They also hauled our old furniture away for us. We will continue buying furniture here. My only regret is that we didn't stop on earlier.

I would like to give an amazing thanks to Scott Hyder! Got me the perfext bed at a very affordable…read moreprice. Will definitely be going back in the future and recommend him and the store to eveyone I know looking for a bed. And if I could have gave 10 stars I would have!

very disappointed in this store. yesterday I was given a quote for mattresses and adjustable…read moreframes $7356 the quote also indicated an additional discount of $1000 off the king setup bringing the total purchase price down to $6356 and that I would also receive $600 worth of accessories to accompany my purchase. unfortunately today I went in to close the order and let my wife pick out the accessories I was told that there was an error in the original quote of $1000 and they would not honor the quote. The original quote also included a delivery charge of $150 but they were willing to wave the charge when informed that other local stores carrying Tempur-pedic didn't have that charge while I understand that errors happen I expect companies to honor a quote provided by what they call a sleep expert.

A great home furnishing store which understands its customer base is relatively broke college…read morestudents. I started looking for a mattress when I discovered the one I purchased off Craigslist sounded like an elephant trying to give birth to a dragon every time I attempt to even sit on it. I was afraid a new mattress would cost me upwards $300 with a box spring adding at least an extra $50. After searching google maps for a place to find a replacement, Higgonsons popped up as the closest. I went to their website and saw they had a full mattress+boxspring set for $199. This blew me away and I knew it would probably be awful. However I decided to give them a call to see their other offers. I got on the phone and asked, and lo-and-behold they had mattresses from $199 up to $600+. However they had several under $300. I went into the store and a woman at the front desk showed me to all of their mattresses. I couldn't believe it: the $229 set was amazing! For the price I thought I was going to melt and it was double sided to boot! Not only that, but they had free delivery for back to school! It's normally free delivery on orders above $300 anyway, but this was very special all the same. The four stars is for their selection outside mattresses and some couches. I don't think I would furnish my home here, but for mattresses, you can't beat it! Also recommend going in to see the rest of their products. Your tastes may be different than mine!

Cliff Notes Version: They lost the bed they talked us into and later sold us, rush ordered a new…read moreone, then we waited the extra week, the bed didn't show up when it was supposed to and we were told "we normally don't cancel orders like this but fortunately this is an item we won't have an issue selling so we can cancel this if you would like us to." Didn't make us feel valued at all for such a big purchase...we ended up canceling. Novel Version: We went to purchase a brand new bed and based on recommendations for excellent customer service, we chose Higginson's. Upon deciding on a bed, the associate told us we could get their last King in the previous model for a closeout price and they'd deliver it on Tuesday (we ordered on a Friday). We signed papers, decided to finance, and got excited! Tuesday came and we get a call saying they cannot find the bed they worked so hard to sell us and they offered to "waive the haul away fee for the old bed, deliver after hours, rush order a new bed, deliver after hours, and gave us 7% discount." We waited a few days and they called us to say they placed the order with the distributor but their stock was 2-days out from them being able to ship it (by this point, we're at 1.5 weeks bed-less) so we waited...Friday comes around (2 weeks bed-less) and we get the FedEx tracking # and it should be delivered Wednesday (YAY!)...so, Wednesday comes and the tracking # isn't showing anything. We call Higginson's and they don't have it and it's too late to call over to the East Coast so we'll have to wait until the next day *insert comment from above about cancelling orders*. They called us back the next day (2 weeks bed-less) and told us the bed never shipped and that they could get it in withing 5-7 business days...we ended up cancelling and closing our finance account with them - was so excited and ended up being so bummed out and disappointed.

Our new dinning room set took some time to come into their wear house, as expected, but once they…read moreknew the arrival date they called us to schedule the delivery. Upon delivery, they were timely, efficient, and polite. This is the second big purchase I've made from Elegant Interiors, and I will keep them at the top of my list when it comes to furnishing my home. Highly recommended.

Just purchased sofa and 2 recliners from the Clarkston store. Worked with Tj. He was so helpful. I…read moresent him SO many times to check on color/mechanism availability for my pieces. He was phenomenal! Answered every question I had, if he did get irritated with all my questions, I never knew it :) He was professional and was probably the best customer service I have ever experienced. He wanted to make sure I was happy with my purchase. They have a huge selection in the store, will check their other stores or can place an order for you. Definitely a return customer here!

The parts and services department went out of their way to help us. We got there just after 5 and…read morethe door was locked however Dana noticed our distress and opened back up. He then spent over 20 minutes helping diagnose our stovetop problem and came up with an excellent solution! Excellent costumer service and we so appreciated it. Very helpful, very friendly.

I called Howard Hughes service department yesterday because our washing machine -- a brand they…read morecarry -- just started leaking rather badly so I inquired about a repair. The man I spoke with very rudely told me they don't do repairs if they didn't sell the appliance to the customer (the machine came with the house, we have no idea where it came from). He didn't bother to ask me what the problem was or suggest that we might need a replacement which could have helped him make a sale. We made some inquiries and brought in a plumber who determined the machine indeed needs to be replaced. Which we will do right away -- from a competitor down in Lewiston. And we decided to buy a matching dryer, too. Sorry, Howard Hughes, you just lost a sale because of your service rep. So much for trying to support local businesses.