Such a great salon...came across this salon a while ago as…read moreI was using a groupon and have been going back ever since Sarah does such a wonderful job with my curly hair. Hayley(owner) is so accomadating and a fab stylist too Great prices...easy online booking... Recommend to anyone!

I hate to leave a bad review for this salon because my stylist was so nice. I have wrestled with…read morewriting this review for a week. I decided I must write it to alert others, considering the poor quality of the work and the high price of the service. I'm including photos, which were taken about 15 minutes after I left the salon. (Note the gobs of dark hair dye still in my ear and the dye smudged across my cheek and temple.) My stepson said to me: "I thought you had your hair dyed. There's still a ton of grey." I had asked for my hair to be dyed dark brown to match my natural color and cover my grey. I don't think my stylist covered my entire head with dye. I think she only covered some parts of my hair in dye. I'm not sure why. Yes, I certainly could have turned around the car and complained and had the salon fix their work. But is that my responsibility? For $119 (a single-process color, cut and blow dry), shouldn't we expect the salon to make sure the work is high quality before we leave the salon? This salon should have been ashamed to let me leave in the condition I was in.

So yesterday I had my appointment to dye my hair red. My experience with Starz' customer service…read morewas superb the day before and I was so looking forward to working with my stylist new Jessie (hope I spelled her name right) . She was FANTASTIC! I was going from a dark brown to a vibrant red and it was A LOT of work. We removed the color it had before, dyed it red and were unsatisfied with the results. But that didn't stop her, she came back with a cherry red dye that left my hair looking amazing! Its bright, and vibrant and the best shade red ever. I would even go brighter next time, and I won't go to anyone other than Jessie. She simply was the best! I would recommend this salon to anyone. It was busy, customers were happy, everyone knew everyone and it was a warm atmosphere. Well done Starz Salon, you have a new client for sure!

(4/5) I want to…read moreshare my full experience at Starz Salon because while things ended on a great note, the beginning was incredibly stressful and disappointing. My original stylist, Emma, had to cancel last minute due to illness, which I completely understood. Since I was heading out of town for vacation and needed my hair done beforehand, the salon rescheduled me for that Saturday with another stylist (whom I won't name out of courtesy). Unfortunately, the appointment went terribly. I was quoted a price and given a timeframe of 11:15 a.m. to 1:15 p.m. for a tone, glaze, and haircut. I ended up being there from 11 a.m. until after 3 p.m. nearly four hours and I never even received the haircut. The total price I paid was much more than originally quoted (even without the haircut) The color process was poorly executed: my hair came out overly ashy, spotty, and completely off from what I requested. The stylist had to re-glaze it, but I was still charged for that re-glaze even though it was correcting her own mistake. I also specifically said I didn't want a full blow-dry just enough to make sure my hair looked okay for my trip but I was still charged for a full 30-minute blow dry I never wanted. Worse, during the service, I told the stylist that my scalp was hurting, and she dismissed it, saying it was probably just "stress." When I got home, my husband noticed visible burn marks on my scalp. That was alarming and honestly made me feel extremely uncomfortable. Then, she told me she wanted to dry my hair before cutting it, which is not standard and made me extremely uncomfortable. At that point, I was so uneasy with the entire experience that I lied and said I had another appointment just to get out of the chair. I left without a haircut and very upset. To the salon's credit, the owner personally reached out to me afterward, apologized, and promised to make it right. Although it couldn't be fixed immediately due to the holiday weekend and my vacation, they followed through... When I returned, Emma (my original stylist) was finally able to see me, and she did an incredible job. She corrected the color beautifully, gave me a deep shampoo treatment, and finally gave me the haircut I'd originally booked. She's professional, kind, and clearly knows what she's doing. I'm not writing this to bash Starz Salon. Mistakes happen but clients should never leave with burns, poor color, or feeling dismissed. That said, it's not about how you start, but how you finish and the salon made sure I was taken care of in the end. Thank you, Emma and the team, for turning it around.

PARLR is such an experience!! They are so organized and everyone who works there is super friendly…read moreand welcoming. Grace is the best, she's so accommodating and always talks me through her plan to make sure I'm happy with the results. The prices are on par with other salons (not crazy expensive) and the quality of service is higher than I've gotten anywhere else in the Boston area. I also have to note how well decorated it is inside, plus the free coffee and treats!

How much can change in just a few years…read more.. The staff at PARLR is so fake-nice now. I felt like I walking into the mean girls den & spent my entire visit there being judged for not being cool enough. Exactly opposite the vibe I want when treating myself to some pampering. Ick. Leaving it at two stars though because the space is still beautiful, and the variety of offerings is ok.

Wendy is really amazing and I highly recommend her. I walked in over a year ago with a…read moremullet...terrible moment for my old hair dresser....she has patiently worked with me on repairing it. I can report no more mullet/Dana Carvey Wayne's World! She also colors my locks with an eye for the natural look! The salon itself is warm and the people are all nice and friendly. I always appreciate their efforts and understanding when it comes to making appointments and accommodating my usually late arrivals!

Customer success is very much lacking here. Scheduled an appt and was asked to wait, which is fine,…read morehowever, waiting for 25 minutes and then being taken back and told my 1 hr appt is only going to be 30 minutes, even though I pre paid. This person didn't apologize for being behind and then wouldn't try and be willing to be a little late for the next appt since the one prior to me was behind. I would say the atmosphere is fine but the service is very Lacking. Their hair dressers should be more accommodating and even a quick apology for running behind which I didn't get. Please have better customer service for your patrons. I get it's just a "hair cut" and as long as you do a good job, wash, clean etc it would be fine. I won't be coming back. Giving 3 stars b/c it looked clean and the other people were nice enough

Just had the best Curly haircut! My hair is wavy and curly, and usually very frizzy. I got the best…read moreproduct recommendations of really good scalp massage too. I've never called my hair before because I was scared of damaging my curls, but they have products that are for curly and highlighted hair ! The best! I'm so excited. I didn't have to drive all the way back to Boston and could enjoy my service in my local salon.

UPDATE: The director called me two weeks later. She says she didn't get my message. I will give her…read morethe benefit of the doubt on this one. She extended me a $12 credit for the price mix-up and applied a 40% discount for a future service. Frankly, I am shocked that she didn't just offer me a free manicure to make it right. I don't write reviews very often, so this situation obviously really upset me. She tried to explain her side of the story for over 30 minutes, even though I said I understood. She just kept harping on the fact that my gels from Thailand were super hard to remove. I don't dispute that, but the nail tech never should have attempted a rush manicure, and an offer for a free manicure is what I would expect. She's asked me to remove this review. I may try another service at 40% off, but I'm not sure if I want to do so. ------------------------------------------------------------ I came in to get a mani/pedi because they were offering a 40% discount. I had no idea that I would come out of there with a decent pedicure, but a horrible manicure, that cost over $100. I was unaware that my toes had gel on them. It took FOREVER to remove them. No one told me that I would be charged extra, nor what that fee would be. Getting the pedicure took so long that she said she no longer had time for my manicure because they were closing. She offered to do a quick polish. She did not get all of the previous gel off my nails, so they were left bumpy. The nail room was also hot because the AC was barely working. The chairs did not provide a massage like most places. The final cost was something like $130. With 40% off, it should have cost around $50. Since they were closing, I was polite and just gave them my credit card. A few days later, I called the director to complain and asked for an itemized record of the charges. She never called me back. I went somewhere else to get my manicure fixed. They DID NOT charge me for taking the gel off. I will never go back to this salon. I can't believe they didn't even call me back.

I posted in my other account below, but I changed my mind --…read more I went to a professional salon, and they corrected whatever Modern Salon did to my hair. Modern Salon bleached my hair for highlights without any toner, leaving my hair brassy. That's an unfinished color job. I even had to fix up my haircut, so pretty much my visit to Modern was a waste of time and money. I wouldn't even call them back because I wouldn't trust their hands.

I am pretty upset that Vu and Kathy closed shop without telling their loyal customers. I have been…read moregetting my hair cut by Vu for 15 years - back when she was at Supercuts! To not be told that they are closing is poor business, and I honestly would never go back to her shop again if she reopened elsewhere. I recently went to Supercuts and had Lauren cut my hair. I HIGHLY recommend her. She is so nice and really listens to what you want. She said that Supercuts is getting many of Modern Hair Salon's customers.

If you care about what your hair looks like don't come here. My hair was getting very long and I…read moredecided to go to supercuts and ask for a trim, proceeded to get 80% of my hair taken off. Went from about 3 inches of hair on the top to 1/2 an inch and on the sides went from about 2.5 inches to 5 millimeters.

I love coming here to get pampered! I highly recommend getting the Tea Tree Oil Treatment by Kate.read more

Trying to find a hairstylist last minute on a long weekend can be tough. Especially when you go…read moresomewhere new and to someone new. My go to stylist was booked out til next week and I wanted a cut and blowout with bangs last minute. I decided to book through Jesamondo. I went to the receptionist was very friendly with check in and greeting. And Laura was amazing from shampoo to the cut. I'm always scared of doing bangs especially with someone new but she delivered and then some!

The place was clean, relaxing, and the staff were welcoming. I liked how careful they were with my…read morehair and the results turned out nice. The wait time was a little longer than expected, but everything else was great.

What a gem! I feel so lucky that this salon is right down the road from my new home in Maynard. My…read morehusband and I moved into town a couple of months ago and my old salon is just too much of a hassle to get to these days. Thank goodness for Yelp, which led me to Melissa! Not only was Melissa able to help match the subtle color that I had in my hair (to cover resistant grays that I've had since my teen years), but she also cut 9" off of my length. I used to work in a salon years ago, so I know that a great cut takes precision and time, and Melissa gave me a GREAT cut. I don't even have to blow dry my hair now--it just falls into place and looks perfect right out of the shower. I'm sure others can empathize with what a game changer that is. Not only that, but Melissa's excitement about the cut made all of my jitters about such a drastic change disappear. The sweet ladies who work at the other stations were encouraging too! And best of all, Melissa told me that I could donate my hair to a kids cancer organization, which I never would have known. I've already booked my next appointment, and I'm thrilled that I'll be able to see Melissa for years to come!!!

Update 2 - My hair isn't looking great. I have actually had more than one person ask about my hair…read morecut. I appreciate their efforts to make it right but ultimately I am not really happy with the result.

I can't say enough nice things about Denise! I walked in wanting to get rid of all my hair because…read moreof a botched balayage from a different salon, and she truly worked her magic by giving me an amazing color. I couldn't have asked for anything more based on what I gave her to work with I'll attach a few before and after pictures. I'd gotten my hair done at a salon in NYC. When I went in, I'd asked for a caramel balayage. That's not what I left with, even after I told them I didn't like the color, and they added toner to darken it. I called Arté as a last resort, after trying to find multiple other salons in the Natick area who could accommodate me. None of them could; I was in a terrible time crunch(wedding, party, and holiday event) and needed something done ASAP. Arté took me as a walk in, and asked that I come in around noon for a consult. I met with Denise who was professional, and understanding at the same time. My hair didn't look "bad" but it wasn't what I'd asked for. I don't think the last salon had any bad intentions with my hair but they just weren't able to give me what I'd asked for (despite a picture and revisiting it during a 6 hour appointment.) Denise showed me several swatches and told me she'd do the best she could to rid my hair of the copper color, or mute it as much as possible. The end result is actually much closer to the color I'd originally wanted done. I went from copper/auburn to a warm brown/slight caramel color and I love it.

So happy with my haircut by Evelyn at Arte Salon. I'm a man (used to go to a barber or super cuts)…read morebut now I have long hair that is super difficult to manager. Evelyn literally gave the best haircut I've ever had and my hair looks exactly how I wanted it to. I already booked my next appointment for 8 weeks out. In terms of the salon, my experience was fantastic, the owner was super nice and offered a refreshment upon my arrival. I highly recommend.