Customer success is very much lacking here. Scheduled an appt and was asked to wait, which is fine, however, waiting for 25 minutes and then being taken back and told my 1 hr appt is only going to be 30 minutes, even though I pre paid. This person didn't apologize for being behind and then wouldn't try and be willing to be a little late for the next appt since the one prior to me was behind. I would say the atmosphere is fine but the service is very Lacking. Their hair dressers should be more accommodating and even a quick apology for running behind which I didn't get. Please have better customer service for your patrons. I get it's just a "hair cut" and as long as you do a good job, wash, clean etc it would be fine. I won't be coming back. Giving 3 stars b/c it looked clean and the other people were nice enough read more

Such a great place!! Sharon is the absolute BEST. I used to always cry whenever I got my haircut, but now I don't have to worry bc I trust Sharon so much. She always does a great job and I always leave happy with how my hair turns out. She's such a sweetheart, highly recommend!! read more

I trust only Colleen to do my highlights. i have black hair so hair stylists have to be careful not to make it look yellow. i leave very happy and confident in myself because my hair looks great! the space is welcoming and the other hair stylists are friendly. colleen is great because she talks to you and offers advice on what color and knows EXACTLY what you're trying to describe. She's very experienced and i believe the other hair stylists are as well. read more

Sharon is amazing!!! Always takes the time to discuss whats best and always delivers an amazing style !!!

I have very fine, straight hair. And I've had super long hair for most of my life. After taking the plunge and having most of it cut off when on holiday, I ended up here after a recommendation from a friend. I was VERY happy with the cut & color I got from Beth. She's fabulous with the scissors, and made my hair look like it actually had some body and movement. And when I say my hair is straight I mean it - I had it permed once (back in the 90s!) and the perm fell straight out. She really listened to what I said about what I wanted. I told her that I had no idea about how to style or blow-dry my hair, and that I honestly wasn't going to do more to my hair than just wash it and brush it. So she gave me a cut that looks fabulous after you just run a brush through it! Anyway, I've been to other salons since (because I really can't resist a good groupon!) but I always come back to Beth, because she makes my hair look so fabulous. read more

I have slightly wavy, slightly curly hair that is difficult to cut. I love Strands and will never go anywhere else to get my hair cut. Pam is an amazing stylist and the cuts she gives me are wonderful. I can often go 6-8 months without a recut. Yes, months! I've paid in the past upwards of $150 to get my hair cut, however the cuts I receive from Pam for $50 far outweigh any of the more expensive cuts i have had. Highly recommended. I think Pam is especially good with curly or wavy hair. read more

Sharon is the only person in this world that I will trust with my hair. Every time I try to go to somewhere else I am left unsatisfied and end up having Sharon fix it anyways. She is AMAZING with long hair and can literally fix even the most botched haircuts to make you feel stunning again! She's a really hip, vibrant person who will never unexpectedly cut your hair too short- another thing that sets her apart from the rest! My hair is huge and hard to take care of, it requires serious talent to tame this jungle and Sharon has got it!!!!! 10/10 read more

Strands is a fun and warm salon. The staff is loving and very professional. I have been going to Colleen for years and she is the only one who has ever done my blonde hair correctly. I look so natural and the color lasts without turning brassy. It is the most reasonably priced salon I have ever encountered. They use and sell great products. read more

I called in the morning and they were able to get me in for a cut and color that morning. Colleen did a great job, keeping my length while making my hair look healthy again. The partial foils came out great, it was just what I wanted. My hair is thick but Colleen was able to cut and texturize my hair perfectly, without ever having met me before. This never happens! Everyone was so nice and friendly. I will definitely be going back and highly recommend Strands! read more

Strands Hair Studio - Colleen did an amazing job coloring, cutting and texturizing my thick hair. - Hair Salons Near Me - Natick, Massachusetts

Wendy is really amazing and I highly recommend her. I walked in over a year ago with a mullet...terrible moment for my old hair dresser....she has patiently worked with me on repairing it. I can report no more mullet/Dana Carvey Wayne's World! She also colors my locks with an eye for the natural look! The salon itself is warm and the people are all nice and friendly. I always appreciate their efforts and understanding when it comes to making appointments and accommodating my usually late arrivals! read more

Ashlee fit me in over a long weekend just in time to get my hair done before family photos. Very happy with the cut, dry/style and price! Great value here, can't beat it. Listens well and follows through, thanks!! read more

I highly enjoy my visits to Strands, I have Carol doing my hair and she is a real gem, very funny and personable. But most of all she is not just a hairstylist, she is a real artist. I got so many compliments from my cut and it has been over 8 weeks since I've gone and it still styles so well. When you call the salon everyone is friendly and it sounds like a fun atmosphere in the back. A very enjoyable experience. read more

I have finally found a place where the hair stylists know what they are doing...I just love to go there to have my hair done...I have never seen a more welcoming group of women...They are up-to date with the styles and the atmosphere is a warm family like setting... I love the fact that if you are waiting five minutes they always have coffee and a snack for you... I have been to Kim and Beth both of who are excellent! Nancy and Colleen are at the desk greeting and making appointments ...They are so friendly and go out of their way to make my experience great! I would recommend Strands Hair Studio to any person/s I know looking for a experienced hair style and wonderful people... Love it! read more

Moving to Boston, I was nervous about finding a new hairstylist. I did a lot of research in areas near me (Cleveland Circle) and came up short. I stumbled across this salon while in Framingham for the day and needless to say have found my new salon. Wendy is my hairstylist and she is SPECTACULAR. I had a rather difficult hair situation. I am a natural blonde who has been consistently dying my hair dark brown for some time. I implemented a lot of red over the summer and decided I wanted to go back to a more brown color to do the ombre look with blonde ends. She did a fantastic job. My hair went from a flaming reddish-orange to a beautiful cascade of dark brown to blonde ends. I will be coming back to this salon consistently and recommend you do, as well. read more

I have been going to strands for a while. My stylist Beth had worked in-other salons,and owned her own salon. She defiantly has experience. The staff always greets you when you arrive for your appointment.They are a full service salon They do hair, nail, and wax. I will continue to use Strands. read more

I have short curly hair, and Colleen does an amazing job each and every time!

Okay, I went here due to the excellent reviews and I will say I was thoroughly impressed with Wendy & her color skills. May hair came out beautifully and she did exactly what I asked, my only problem was the $160 price for a partial foil & haircut! OMG sticker shock! The other reveiws said "moderately" priced, I am saying WAY over priced so that is my only complaint! Unfortunately I cannot afford them but will recommend them to anyone who can due to their excellent service, warm friendly atmosphere and they are pure genius when it comes to color & cuts. read more

My first time to Strands, but it won't be my last! Colleen was very attentive and knowledgeable. I'm always worried and nervous to try a new salon, I'm ones of those finicky blonds who just wants the color to be bright and fresh, and that is what I got. And the cherry on top was a great cut and blow dry! I'm very excited to find my new salon. read more

I have been a loyal customer for over 10 years, and the weekend before Christmas while I was getting my hair done, another client walked out/stole my only winter coast & leather gloves. They did call everyone who was also in the salon with me, but NO ONE confessed to the theft. I then called and asked to speak with the owner, Colleen, to see what could be done to compensate me for my loss (mind you, the salon must have insurance for these situations) I left 3 messages with the receptionist and NEVER HEARD BACK from them at all. All I was asking for was call back to discuss and got NOTHING. I'm sad to leave my longtime stylist, but I will never go back there since I was not given the common courtesy of any type at all regarding what happened. read more

I am very happy to have found Strands. Colleen always does a great job. The salon is warm, inviting and extremely clean! The people who work there are very friendly and upbeat. A warm and fuzzy place! read more

The dated haircuts on the stylists should have been a clue. I thought my cut was mediocre at best, incredibly loud and frankly a little bit "townie". read more