Also wanted to shout out Riley!! She deserves a promotion or a pay raise. She is always making sure…read moreeveryone has been helped and the store looks amazing. She always makes sure I'm good to go especially all the new latest and greatest when it comes to the shoe department. Always happy to come in and have a conversation! Great store great staff!!! The San Clemente store is the best!! Definitely better than the others I've been to!

AWESOME!! Great selection. Great prices. SUPER helpful and knowledgeable and friendly staff. Will…read moredefinitely go back for more.

Outstanding service and selection for literally the entire family, including infants. This shop has…read moreeverything that an adventurous family is looking for. What makes this place so amazing, is the personal touch and the incredible ability to listen to what you are looking for and to go above and beyond in explaining what you are purchasing and how it's used. Highly recommend this place!

This is an awesome surf shop but what I love most about it has a lot snow gear and snowboards which…read moreI mainly ski and board. Elizabeth, the owner is awesome and I love supporting her and her small business! Definitely check this place out and support your local small businesses!

I ordered. A new board online and when they called to tell me it was finished. I made plans to…read morehead down to San Clemente. I was pleasantly surprised by how big the store was, yet how small it felt like an old school surf shop like the one I used to hang out at back in Venice and Santa Monica. Obviously the times have changed and the equipment has become better, and the prices have gore accordingly. One of the best things about the Catalyst shop besides the online customer support team, was how friendly and knowledge the staff was. They answered any questions I had about the new was of measuring surfboards... by Liters. I'm and American, and have no idea what the metric system is! Al kidding aside they explain it to me in a little more detail, and that was enough for me. Back to the point, the Catlayst shop on El Camino was a throwback to the 80s and 90s and in my old age, that is a huge compliment. Thanks. Shout out to Camden and Eric for their help more recently.

I agree with a previous review that the online store is garbage.. or their protocol for dealing…read morewith boards damaged during shipment at least. My custom board was received with multiple dings and scratches. They used foam wrap at the ends of the board which isn't sufficient at all when UPS is handling the delivery. They offered a measly $200 refund while they probably pocketed the rest of the UPS claim money for the board.

I have known about this company and used their longboards for over a decade. The owner is super…read morefriendly and involved in the longboarding scene and is very innovative with his designs. It's amazing to see a small company be successful. Keep up the good work David!

Catalyst consistently delivers for all my surfing needs. The staff is friendly and helpful, I am…read moreable to find everything I need in the store, and the prices are affordable. This location has been a gem in north beach.

Jonathan was the BEST. Took the time to discuss longboards and demo a board. Wish more Skate /Surf…read moreshops were as nice as him.

Great experience! We ordered a pre-owned board online from them. It was exactly as described and…read morepackaged perfect with a fun personalized drawing on the box. It shipped the next day and was here in 4 days across the country. My daughter was so excited to find a cool board she can use soon and display in her room for a reasonable price. She also loved that the pro surfer girl who owned it before had signed it and had the board stats on it. Highly recommend this shop and we are so happy with this purchase.

Visited stray boards a few weeks ago to see about a new longboard. The owner, Don, was great. Very…read morepatient. Spent a good 30 minutes looking over my current board and my experience level before recommending a new one. Wanted to wait to review until I took the new one out a few times and I can now say it's great - smaller board yet better balance and easier to maneuver in the water. Highly recommend!

Large store with a great selection of clothes, shoes, boards, and equipment. Unfortunately, the…read morecustomer service was very disappointing. Despite several employees being on the floor, none of them acknowledged customers or even made eye contact. We ended up purchasing a pair of shoes and a shirt, but the overall experience felt unwelcoming.

Lots of good deals over Easter weekend. The store was clean and organized. Unfortunately the…read morecustomer service is severely lacking. It was very disappointing. No one greeted us or asked if they could assist us the three times that we've been here. There were several employees working and they were too busy chit chatting and flirting with one another. One white employee only seemed to rush to help the white customers and walked past us and totally ignored us. They could all use some customer service training and learn how to treat paying customers. We did not feel welcomed here. I'll stick to Killer Dana from now on where they treat everyone equally with great customer service.

We're so glad we found 369 Surf! Matt went above and beyond accommodating my family. Many boards to…read morechoose from. He knew exactly which one was best for our first time and even gave a mini lesson on the spot! Reasonable prices. We will be back ‍

Had a great time! Matt made the whole thing easy, wetsuit, board and transport to the beach. Good…read morecommunication. Ricky was my instructor, very easy going and knowledgeable. Had a few great rides. Thanks!

Damian was a great guy. Very nice and knowledgeable and helped us "out-of-towners" get boards and…read moredown to a surf spot. The shop was in a great location We had an amazing day because of him

Super helpful -- no pressure to buy. It was great that…read morethey had a demo session at the harbor to try the boards.

Got my last board here from Ellis Surfboards. Great local spot. Check out this mid lengthread more

They do good work but are a bit pricier for repairs and equipment one of the front desk guys is…read morecool and the other is a bit rude I guess it's a craps shoot. Either way my repairs always come out good.