I tried calling Cliff from A1 appliance as recommended and it was a disaster. He took twice as…read morelong as he estimated and at one point I had to show him how to take the front of the dryer off. After he fixed the issue he put the front back on only for me to point out that the large lint piece that goes inside the machine was still sitting on the floor. So it took another 25 minutes to do that. My original $175 estimate turned into $240 and when I questioned him he said it took him longer than expected. No kidding! At one point I was going to offer to pay him and just have him leave. His specialty was slamming the front to get the piece back in. Then he said it was my fault for "watching him like a hawk". I'm sure he's a nice guy but I would never recommend him for any work on my appliances.

Our refrigerator stop cooling! Found Cliff on google and called him and left a message. He RETURNED…read moremy call within the hour. We set an app't for 11 AM the following day. He arrived EARLY, fixed the problem and left before his appointed arrival time. His fee was fair as was his charge for the part he needed to repair the fridge. Nice, amiable and professional fellow! Don't hesitate to call him if you need an appliance repaired. We'd give him 6 Stars if we could.

Unbelievably rude customer service. Nothing but double-talk until, after refusing to answer my…read morequestions, the guy answering the phone hung up.

Our 10 year old GE Monogram stopped working on 11:30am on a Tuesday…read more After spending 20 minutes cleaning out all the food in the freezer, I went to the computer to play "repairman roulette". This was my first in home appliance repair call ever. Being a big fan of wizards of any type, I gave the Washer Wizards a call. The owner answered and gave me a quick quote on the phone. He had a pretty good knowledge of most major brands and their common problems. I agreed to his price of $450 to replace the motherboard. Within the hour, he showed up at my door with the new board and his helper/wife. As he did the repair, his wife would hand him the proper tool. The repair took about 30 minutes and I paid the bill. After paying I mentioned a weird noise I often hear in the fridge. The Wizard spend an extra 20 minutes opening up the front of the fridge to repair the quirky noise.. NO CHARGE! I would highly recommend the Wizzard. He is very knowledgable, will go just about anywhere, and will be there quick. A++

I needed a neglected leaf vac/shredder serviced this past fall and found this place in my local…read morearea and also highly recommended. Steve (and family) do NOT disappoint in service and quality. Steve is a former landscape business owner turned service business so he absolutely understands the market and the need for the services he offers. He is not only very knowledgeable and experienced in his field but he is also exceptionally honest and approaches every job with an individualized and detail oriented approach. Very impressed by the work he's done for me so far and looking forward to sending him some more, even though it seems he has more than enough to keep him busy, Pricing is reasonable and Steve and family are super friendly, happy to support a local business at the most basic level. Highly recommended, 5 stars!

This is a residential backyard, it is not a shop, it's an old mower junkyard. I described how my…read moreblades hit and were destroyed, twice. I asked him to diagnose the issue. He removed the hood, criticizing my loose brackets with missing bolts. I was told I needed new blades. He said ordered parts might take a week or more, and how it would speed things up if I provided blades, insisting I get "OEM". I guess he couldn't be bothered to do it himself. That same day I got OEM blades at Tractor Supply, watching as he check-fit one. He gloriously replied "They don't fit". He offered no advice, never looked further, just repeated "they don't fit". Told me to go to a dealer to get blades. Tractor Supply is a dealer, their parts are OEM, also printed on the packaging. I returned the blades to TS, saying the mechanic said they don't fit, TS employee replied it is probably because of the paint and gave me a different set. Steve did another quick fit, his broken-record response started again, "They don't fit". No investigating, just blamed the new OEM blades. He literally left me standing there as he left to deliver/pick up mowers, after which I decided to see why they were not fitting. I managed to get the blades to fit the spindles and tightened the nuts. I noticed the star-shaped lugs for the blades had rounded points, smeared and worn down from the earlier blade failures which hindered fitment. I also took the time to fix my hood brackets, something I'm sure he would not have done even after pointing it out and making fun of it my first visit. The brackets were loose because threaded holes were stripped and bolts fell out. I used bolts and nuts I found kicking around in the dirt to fix it. This "shop" had zero organization. Besides the yard full of years-old junked antiquated equipment, parts and pieces, his detached garage had no open space to work in, and why work was being done outside in the dirt. Junk, parts, bolts, nuts, sockets and tools were strewn everywhere, literally falling down and being kicked around and stepped on in the dirt and leaves. It was like navigating a children's playroom strewn with toys. Besides doing what he should have done to begin with, I felt I was doing Steve a favor. Even though I did everything myself, I still expected to pay something ($50-$100?). The blades were right, he just never bothered to diagnose the problem which is what I asked him to do in the first place, he did nothing except send me on wild goose chases for mower blades. I returned after the weekend to pick up my mower. He was sitting there doing nothing and sarcastically told me it was good to go pointing to my mower, I said really? He said no. I asked him what's wrong? Instead of telling me, he asked me to "start it up". When I engaged the PTO, the blades immediately clattered hitting each other, causing more damage. He sat there as if enjoying it all. What a piece of work, instead of telling me what was wrong, he'd rather see me do further damage. A decent mechanic would have found the problem by then and told me, whether he fixed it or not. After all, I spotted the problem almost immediately, even tried to tell him about it. Apparently, he wasn't happy because I worked on the mower myself. This was him getting his satisfaction vengeance by watching my disappointment of finding the problem has not been fixed. He then asked me if I thought it is okay to go into a shop and start working on my mower myself. I apologized and explained why I did it. After the way I had been jerked around as a customer and his lax ways, with no other mechanic around, seeing him do nothing but shuttle mowers, I figured it wasn't a big problem, I didn't mind. I was trying to get my mower fixed so I didn't have to wait a month for some other shop to fix it and/or wait on ordered parts. I know quite a lot about mower repairs and why I had no problem doing what I did. I just didn't want to mess with it and why I brought it to this hole. All the time I was there, I only saw Steve trailer mowers around in his beat-up truck using a landscape trailer with no working taillights. I was there 4 different times 2 of which he sent me on wild goose chases to get blades. It didn't bother me that Steve smoked, has no personality and is not friendly or even that work is performed in the dirt of his backyard. What ended up bothering me was his lack of professionalism and customer care. The experience left me so disgusted, it motivated me to do my own repair. After dropping the deck and doing an inspection, I quickly confirmed the problem was the star-shaped blade lug on the spindles. I was able to order everything from Amazon. The mistake I made was going to a lazy mechanic that couldn't or wouldn't diagnose the real problem, so I did it myself. Never again. Do your research before picking this place. No wonder there was no waiting for an appointment like there was for all the other reputable shops I tried calling first.

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Went in one Saturday morning with the intention of buying a dishwasher and a clothes washer--we had…read moreour salesman's full attention, and we came away having purchased exactly what we wanted for about what we expected to spend. Great experience.

These guys are top-notch. My request for service was…read moreanswered the same morning. Old pro Mike there and then correctly diagnosed my problem OVERE THE PHONE. By mid afternoon the (above-and-beyond-the-call) repair was completed at a very fair price. The previously-broken dishwasher door, which yesterday had ceased to function while emitting a horrendous crashing noise, is now functioning perfectly. And we are satisfied customers of Avon Appliance, once again.

New office staff has made a big difference. No repair yet as I just called them but now my message…read moreis taken with a pleasant tone. Jennifer is she!

Been in a couple times, friendly knowledgeable staff willing to go the extra mile to help me out…read moretrying to fix a really old chainsaw for me. They also do deliveries even though I'm not in town. I really can't ask for more than that. This fall I bought my first snowblower from John and it's been perfect. Any questions I had before purchasing the machine, while buying it and during delivery were always answered promptly and without judgment. Anything that needs service in the future that's beyond my capabilities will definitely be going to this shop.

Friendly outfit. Picked up my riding mower from Middletown several times (reasonable fee) and did…read morenecessary repairs to keep it running.

These guys can get out there the same day, very knowledgable and helped with a couple other small…read morethings with my fridge that I never would pay someone to come out for. Also did some routine cleaning without even bringing it up. Pricey but every repair company is and they're not nearly as bad as the other guys out there. Felt fair and not like I was getting taken advantage of. Definitely recommend. Quick response, friendly, and fair price. What more are you really looking for from an appliance repair company?

We have used AAA Appliance for over 30 years and I've always been very happy with their service…read more When we call Patty, she always makes sure to send someone same day or next day. They are there on time and great about giving you a quote before doing any repairs. Jamie has done multiple repairs for us and we've always been happy with his service. Jim is very professional as well. I would highly recommend AAA appliance.

I have an issue with my refrigerator not dispensing water. I Googled and did some troubleshooting…read moreon my own but no luck so I figured it wasn't just a frozen line or anything and was something mechanical. I decided to call the professionals and chose to look local for a repair. The service men came out and didn't really look at anything just said a part needed to be replaced. I went downstairs to shut the water off. They replaced it and it still didn't work. They didn't really know what else to do. I showed them there were other pumps in the door and they said they would need to order that one and would come back out. I was asked to pay the service charge ($140). They came out with the other part and the same thing happened. So they said they couldn't fix it. I was surprised since they do repairs and all they did was try replacing pumps and didn't do anything else. I, who know nothing about appliances, did more than them. The worst part isn't even them not fixing it and still charging me to come out, but they also ruin my floor. When they changed the part they must not have tightened it enough and water leaked out. It was behind the refrigerator so I didn't notice the drip until it caused the floor on the side of it to warp. So, now I still have no water being dispensed, I'm out $140, and boards in my floor ruined. :(

I went there with my son and wife and we were able to strike a good deal on a washer and dryer…read more They delivered on time. Have been using them for about 3 yrs so far and no problems. Soon we will be going there for a refrigerator i think. Nice and easy going preople to deal with.