TLDR: Good work if not lengthy, Good Price, mediocre after job care and initial impression left me unimpressed. Late billing and lack of follow up on next job disappointed me the most.
I contacted Swisher to handle a dubious problem and after 12 Man hours of searching for and subsequently fixing the issue I am quite saddened to write a non 5 start review. However there is away you do business and I do not felt I received 5-Star service.
Why I gave a star:
+Fixed Issue
+Fair Price
-Initial Impression
-Job length and crew competency
-After Job clean up poor (Wire bits, loose sockets, they even took my Dimmer and swapped it for a switch :( )
The crew was professional and nice but after 2 days and 10 man hours of hunting for the solution to this issue Jesse was was inbound to fix this once and for all. His crew was professional and always answered my questions which I appreciated but the first time I would meet the owner was not so pleasant. I can recall seeing this guy walk up to the site visibly annoyed and then proceed right past me in to my home without so much as a "hey". I can recall one of his guys even saying this is the home owner, referring to me, to which he continued to walk by. That aside he went to work and located a nicked wire in the wall within about 1 hour and the issue was wrapped within 2 hours. Skilled to say the least. After getting to the issue he calmed down and explained the issue to me. Right about when the crew was leaving I pointed out that many plugs where not covered by face plates which they happily did. It wast until a few days later my wife informed me of a loose light switch socket, and a missing Dimmer switch ("DIMMER" 4/18/18 --RIP) that had been swapped to a regular light switch, I even checked and found a couple of loose plug covers and one plug that had been stripped and re-drilled it. Every where work had been done there were wire bits and copper pieces in some amount.
Billing was even strange since the work was done 4/18/18 and the bill was not received until 5/3/18. Jessie even failed to follow up on about ~$2600 worth of Fuse box work. I mean who doesn't want to get money? My Dimmer was to be replaced when the Fuse box was installed, so I guess I'll have to take that loss.
All in all they got the job done and for the man hours the owner billed fairly. You should give them a chance as I felt my situation was different and according o the other reviews most likely an anomaly. read more