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    Larry's Small Engine Repair Service

    1.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Larry's Small Engine Repair Service

    Electric installation or replacement

    Electric repair

    Farm equipment repair

    2 More Services

    Generator installation

    Generator repair

    Larry's Small Engine Repair Service Photos

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    7 years ago

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    Precision Repair

    Precision Repair

    (3 reviews)

    Equipment stolen from Precision Repair while waiting for repair!…read more I took my 4 month old failed DeWalt pressure washer to Precision Repair as they were suggested by DeWalt as an authorized warranty service center. I met Harvey -likely the same person described in the October review- took in my pressure washer, copied my sales receipt, and provided a service ticket. Several calls later with Harvey he indicated warrantee service had been agreed with DeWalt and parts ordered. Machine was expected to be ready in two weeks. Fast forward to today. The phone at Precision has been disconnected. My machine has been with Precision for 4 weeks - no progress. The story that Harvey gave me was just that, a story. I met the owner, Steve Lujan, today 11/18/19 and he seemed surprised that my machine was missing. He agreed it had gone missing (stolen) while in Precision's care. After some discussion Steve agreed to compensate me for the stolen machine ($663) but didn't have any money! So he wrote me an IOU for the $663 and agreed to pay me by Jan1, 2020. I sincerely hope Steve pays me for my loss. I can only suggest others seriously think through if they are going to leave their equipment with Precision. I did call and email DeWalt and Donna in customer service informed me that Precision has been Flagged due to complaints.

    There are no words to describe how poor the service was and how badly I regret bringing my…read moregenerator to this little company. First...I dropped my generator off on June 24th and it wasn't ready until October 11th. It took them nearly a month to even look at the machine. I was constantly told they were waiting for a part or when I asked questions about the work the guy on the phone (who I'll describe in a moment) told me he'd have the mechanic call me....which never happened. I was told on at least 6 occasions that they'd call me back. To be clear....I never received a call from Precision. I actually think this is part of their strategy.....hoping you'd forget about the machine you dropped off so they could sell it. Bottom line...Extremely poor service, no communication, held machine for nearly 4 month and then extorted payment to even pick it up, and in the end they never tested or fixed the generator for the purpose for which it was brought in to begin with. Save yourself....don't use these guys for anything. Back to the guy who answers the phone. I understand entry level or minimum wage positions (I've been there)...but I challenge you to find a less motivated, less helpful, uninspired individual on the planet. The owner of this company would do better just having an answering machine. I'm sorry to say this but the guy working in the office answering the phone has to be the dumbest, most uninspired individual I've ever met. I always thought to myself that the guy has to be the owners son or a relative...there is no way someone would hire someone like this. All we as customers are asking for is a little bit of effort. God bless this young man. I hope he finds something in life that wakes him up.

    Larry's Small Engine Repair Service - generatorinstallrepair - Updated May 2026

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