I hired Carolyn to do my make up and hair for my wedding last May and did not love my experience. She was very hard to get a hold of of would take days to return phone calls. Because of that as I was driving to her place for my trial I didn't know her address! She didn't return my calls confirming the appointment and asking for her address so I searched on the Internet and found an address. I figured I'd try it and hoped that it was right since that info wasn't on her website. I think she finally called when I was almost to her place. I shrugged off the stress and went in to her apartment where she meets clients, excited to be getting my hair and makeup done.
She was very nice, a good chit chatter, and made me feel comfortable but she sat me in the small kitchen to do my hair and makeup and I was a bit bothered by how dirty it was. I was hoping she kept her makeup and brushes cleaner than her kitchen.
When she was done I liked the hair and makeup but was afraid the makeup might be too heavy for my style. I thought I just had to get used to it so I went home happy. Unfortunately I couldn't get over the feeling that I had way too much makeup on so Carolyn was nice enough to do another trial on my makeup free of charge. I appreciated that.
I found out at some point before the contract that to hire her she had to do 7 services for me. That meant she'd have to do my hair and makeup (2 services) and 5 others on some of the bridal party. No one had planned on having theirs done professionally so I had to beg my friends to spend a lot of money they hadn't planned on. Luckily, they didn't mind.
On the day of the wedding she started out at a hotel to do the others' hair and makeup. She arrived at my place late but I refused to get stressed. I wanted to enjoy my wedding day. The "assistant" she had told me about ended up doing my makeup, not Carolyn. This was news to me and I was nervous since I had done the trial runs with Carolyn and not this other woman, although, it turns out it was a good thing because her assistant did a much better job on my makeup than Carolyn did and it appeared to me that her "assistant" was teaching Carolyn. Carolyn watched very closely the whole time and kept asking her how she did things, about her technique, etc.
I asked Carolyn a few times how we were doing on time since I couldn't see a clock and each time she answered we were fine. Well, she lied. She finished 5 minutes before I was supposed to leave for the church!!! I had to throw on my dress, shoes, and jewelry and I, believe it or not, didn't even have a chance to look at myself in the mirror to see head to toe before I had to run off to the church. Forget taking pictures with my bridesmaids before the wedding. That didn't happen!
In the end my makeup was great thanks to Carolyn's assistant, I chose to do my hair elsewhere, I spent way too much money on Swirls n Curls, and I started out my wedding festivities very stressed and without photos with my bridesmaids. Carolyn has her good points but she needs to be more responsive, professional, and honest. I would not use her again or recommend her to anyone. read more