Great experience went in for a chip in the windshield... service was fast, efficient and fair…read morepriced! Definitely recommend this place... the only kicker I don't like is they charge to use debit or credit card 4%.... Hate to say it but it is the cost of business!

The windshield on our "Mint condition" / beloved BMW coupe had gotten so micro-pitted that it…read morewouldn't clean. The careful, highly skilled (and very friendly and communicative) staff and technicians at Bill's Glass did a STELLAR job with a new windshield, including removing the remnants of a quite sloppily done replacement, from several years previous. They also noticed how ill-fitting our windshield wipers were (aftermarket from Costco) and replaced those with CORRECT, lower profile blades. They are a delight to do business with. I recommend WAY WAY over "Safelight" or other shops.

As many say, if there were negative stars, like -5, I'd give that. Plainly said, these guys suck,…read moresuck, suck. Why? 1) there's NO help with measuring your screens, just vague, verbal, seat-of-the-pants "guidelines"...no specific or written instructions at all...unless you want to pay the high-high service fee and have them do an on-site. DIY is sketchy at best 2) looong re-screening lead times...and actually, looooong lead times if buying new screens. We did both, it took 5-weeks for a small job. Not a big house we have. 3) They say they'll "contact you" when stuff is ready for pickup...guess what? Never a call...or email...or text. Nada 4) Rudeness. There's just an "attitude" with these people. Unfriendly vibe. So, no, I can't review them low enough. Use them at your own discretion. I bet donuts to dollars you'll come away just like me.

We recently had Mountainview Window & Door replace all of our windows and sliding doors, and I…read morecan't praise their customer service and the quality of their work enough. The installation crew was outstanding--both friendly and professional. Rob, Josh, Jesse, Geoff, Bill, and Mike Simpson did an excellent job, and honestly, I believe they left my home cleaner than it was when they arrived!

Best. Service. Ever…read more I parked on the street in downtown Medford on a cool, crisp, and gloomy day. Once I came upon my car I noticed my car window was shattered. Nothing humbles you faster than a cracked windshield. Thankfully, these folks know exactly what they're doing. I called down to get a quote and was greeted with kind, friendly, and exceptional service. My window was ordered and I was eager to get it replaced. When I went down I was treated as a friend and a valued customer. The two in the shop definitely kept it lively. And, as I ventured to the window to watch the man, the myth, the legend himself replace my window - I was on the edge of my seat as if I was waiting at my home window waiting for an Amazon package to arrive. The service was promptly, skillful, and swift as a coursing river. When I called around for price inquiries I took note of a handful of places that, when hearing the price, my jaw physically dropped. Upon scrambling to pick it back up I saw my options and realized I was saving (I could buy/replace so many windows) with Farrell's - saved my windshield and my wallet. Rare combo. They fixed my car glass so well that my car felt emotionally supported. I highly recommend Farrell's, their team, and the service they provide. Take this as a sign to stop Googling and call them!

We recently purchased a "fixer" home in Shady Cove, but before closing on the purchase we used…read moreFarrell's Glass to give us an estimate for the replacement of all of the blown picture windows in the front. We were surprised by the quick estimate and the reasonable amount quoted, so we went through with our purchase. After closing, Rob and his son Geoff met us at the house to go over the estimate and to answer our questions. The order was made and within a couple of weeks Rob and his team returned to install the huge windows and three sliding doors, complete with the repaired screens they had taken on the 1st visit. They did and exceptional job on a pretty difficult task, working on scaffolding on the 2nd story. Rob is one of the most knowledgeable and kindest guys we have ever worked with and his team is unbeatable! The finished product is amazing and would HIGHLY RECOMMEND Rob and his team at Farrell's Glass for anything they can tackle. Thank You Again!

Jason was great. He hung our $1800 door perfectly. I really appreciated his attention to detail and…read morethe complete job he did.

From the owner: We are here to assist homeowners and building/remodeling contractors purchase new energy efficient…read moreand code compliant windows and doors for any New Construction and Replacement or Remodeling projects. We also service and repair older existing products but before we do that, we help you make sure it isn't a warrantied issue that should be free from the manufacturer before you have to pay for that repair. If we are not already your one stop shop, make it your first stop. Our services start with helping the initial design long before the project begin and continues with service & repairs long after the project is finished. We help facilitate warranty service & repairs and advise the appropriate solutions to older products no longer covered by the original manufactures warranty. Educate, Source and Provide current quality window & door products that best add to the overall design concepts. We guide our clients down a purchasing path for products that capture and enhance the design aesthetic. Providing window and door solutions that are appropriate for our climate and efficiency regulations. Guide our clients to find the right products for their applications. Educate how products will or will not work best with their past, current and up coming projects. Truly a single place for all their residential window and door needs. We offer new vinyl, fiberglass, aluminum clad and all wood window and doors, Skylights & Suntunnels, with Door security deadbolts, knobs and levers.

Ordered mirror for my rental property. They were professional. On time and the work looks excellentread more

We just had Southern Oregon Glass replace a unique double paned glass in our house in Jville. A…read morehigh window which seemed too complicated for several companies. We were completely satisfied with the responsive outstanding service received. They were prompt and we able to install shortly after the measured etc. Price was fair. Service outstanding

I've used this company on several occasions for my personal home updates. They have always…read morecompleted the jobs in a timely fashion because they show up everyday on time. They have done window replacement, enclosed my wash room adding a full wall inside sheet rocking and matching my siding outside. I've had them repair my decking and several other honey do items. Always have had professional communications and friendly serve.

Joe and son were fabulous! They showed up on time, came with all the needed equipment, did quality…read morework for a fair price, and were so nice, too! I'll have them do all my future projects and highly recommend them to all my friends.

I contacted them to ask some questions and get a quote. They were very quick to reply and…read moreaccommodating. Thank you so much!

I never thought I could afford new panel interior doors in my home. First choice made it possible!…read moreI absolutely love the doors. They were easy to work with and very patient with me while I was making my decisions. The work is beautiful and I could not be happier. They were willing to work within my budget to make this happen.

John replaced 15 windows in our old house. From beginning to end, he was a joy to work with:…read more Professional, knowledgeable, courteous and prompt. The installation was seamless and the new windows are wonderful. John's pricing was very fair and his work is high quality. He even removed our old windows and hauled them off for us. We are hoping to work with him on another project soon.

I recently worked with John at Reliable Property Services. He replaced a window with a sliding…read moreglass door. The process was very smooth, his communication prior to the job was clear and courteous, he was available for my questions beforehand and answered them promptly. When he arrived he took care of my spaces- put up plastic in areas that would get dusty, put down tarps to catch debris, and then he cleaned up well after all was done. He communicated easily with the electrical contractor who was needed for the job. He was friendly, laid back and very capable and I felt comfortable with him in my home. He made the process simple and I felt I got a good value for the money I paid him. Thanks John! Don't hesitate to call on him for this sort of work!

Went to Milford shop since Yelp site indicated Ashland shop was closed until November -- which was…read morewrong! The Ashland shop could have done what we needed, they called about 8:30, but I was already in Milford. They did a crash-wrap for free (would not accept any money), I promised to make a donation to their local high school boosters. We were traveling & could not wait several days for them to get the new back window. I love supporting local, small businesses!

Note: I've added 3 stars to my initial one-star review (below) as a result of a conversation with…read moreBill's Glass business owner, Jim B. Jim replied the same business day and made a sincere attempt to understand my concerns. He also apologized and provided context for my negative experience, which I appreciated. Most importantly, he explained steps Bill's Glass was taking to improve the customer intake process in Ashland. Jim's intervention addressed my issues with the Ashland shop and has restored my faith in buying local. Initial one-star review: Do yourself a favor and work with Bill's Glass in Medford instead. I'm not going to identify/shame the individual by name, but the person responsible for intake in Ashland is incompetent, and you'll find yourself frustrated with the shop's inability to provide basic customer service. They make commitments, fail to meet them and then just make excuses. Sorry, I know it's inconvenient to have to travel to Medford when we have a Bill's glass in town, and I believe it's important to support local businesses. But without dramatically improved customer service in Ashland you will be frustrated and, several weeks later wind up going to Bill's in Medford anyway.