Myles and Janel are the best! They provide the best customer service! Family owned company, good people. They've been in business for 23 years. I highly recommend Action Door! read more

Action Door to a the best door company in all of Southern Oregon!! Over the last 15 years I have owned several homes and they are always my go to for garage doors and custom built gates! The quality of work is outstanding and trustworthy! Myles only recommends quality products and will not sell you something you don't need! We recently had him deliver a large and very heavy American Security Safe! They arrived on time and delivered it with no issues! At the same time we had them upgrade our garage doors to insulated doors! What a difference it makes in the temperature of the garage! Janel in the office is polite and she knows her products and we felt that we received a great value for our safe and garage doors! Thank you for all your great work! You have us as customers for life!! read more

Absolutely the best customer service ever! The spring on my garage door broke and I couldn't even get it open - even manually. I had a doctor's appointment that day I'd waited three months to get. I called Action Door and Janelle had Myles come out even though he was on his way to another job. He got my door open so I could at least pull the car out of the garage and into my driveway. He then said he would be back the next afternoon to fix my door. Janelle called the next day and said he'd be here between 1:30 and 3:00 and he showed up at 1:00. He had the door fixed quickly and their prices are extremely reasonable. I will never go anywhere else when I need service to my garage door. read more

Our garage door opener (age 15-20 years) stopped engaging and lifting the garage door. I called Action Door based upon the previous servicing of our opener and door by them and got an appointment for about 7 days later. Myles showed up early on the scheduled day, assessed the problem (a broken gear in the opener), and he told me how much it would cost to fix the old opener. I had gone to a local store and purchased a replacement opener to have on hand. We discussed the new one versus the old broken one, and I chose to have him come back the following week to replace the old one with the new one. The office called me later in the day to schedule the replacement, and I was not charged, settling the bill on the day of the installation of the opener. Again, Myles arrived slightly ahead of schedule and quickly went to work installing the new opener - a brand he had not installed previously, but his experience made it no issue. In less than one hour the 16'x8' door was opening and closing with the included remotes and keypad. He had set up the sensors, tightened and oiled the door, and cleaned up the old parts and box the new opener came in. The new door opener works as expected and is so much quieter with new features I didn't even know I was missing! I couldn't be more pleased with the service I received and will be contacting them for a door replacement in the future. Don't hesitate to call these folks! read more

I had called Action door after being happy with their work a couple times in the past, and asked for someone to come and quote replacement of our 2 roll up doors. After a couple days the owner called and said he would come and look at the situation. He came on a Friday and we talked about multiple options. I asked for quotes based on all the options he offered. He told me he would get back to me on Monday. Monday came and went. On Tuesday I called and left a message reminding him of our conversation. on Wednesday he called and said he had been busy with emergency jobs and said he would get back to me the next day. It has now been 4 days since that call and not a peep from them. I called a couple days ago and tried to leave a message and was told that the mailbox was not set up yet. Since I had called and left a message a few days before that I found this to be a little hard to believe. Anyway I moved on to another company and they are much more responsive and responsible about getting in touch with me. All the person needed to do was take 2 minutes to call and say they had situations and would call a little later, and then follow through. I could have waited if they had just shown me they cared about my business. Now however, they will not get my business. Sorry folks! read more

Garage spring broke around 11:30am. It's now 2:30 and it's already been replaced by a very polite and knowledgeable young man. How's that for prompt service! read more

This is a family operation, and they did a great job with our garage door replacement. They were a pleasure to work with, and encouraged us not to replace our opener as it was still working. We have a somewhat problematic installation, but they charged us less than the amount quoted because it didn't take as much time as they anticipated. The only disappointment was that it took over a week to have our broken door replaced. Not their fault, because the door needed to be delivered. Just a heads up that next day or same week service may not be possible for a new garage door. read more

Our garage door would not go down. We noticed the cables off and called Action door for repair. When Myles got here we found out the spring was actually broken. Myles went all the way back to the shop in Grants Pass to get the spring we needed (we live in Merlin) and came back to install it for us. This was all after 5:00 at night! Not only did he fix the door he checked our other garage doors and lubricated them for us before leaving. Friendly, professional service! I highly recommend them. read more

Myles and Myles Jr have recused my trapped car on two separate occassions which courtesy and expedience. I have an aged system that required a new motor then 2 years later a new spring system. Both times they made time for me the same day as my call. I am so very grateful for their excellent service and have recommended them multiple times. Thank you read more

The best, best company. The spring on my garage door opener broke and I called them for service. Had to wait because they are so backed up with work orders. I am ssssoooo glad I waited. They are awesome. Great workmanship, honest, reliable and cost effective. I hired them to come back and fix my electric gate. No other company for me these people are the bomb. read more