Jay movers did a great job moving my daughter. They stayed in contact with us right up to the…read moremove. Would definitely use them again!

They change there price half way thru a job; they charged over $700/hr…read more Said that was fair.

Truly wonderful people. Fast and efficient and a gentle kindness that is welcome in the midst of…read morethe stress of moving... not to mention the world that we're living in now. I highly recommend

This was categorically the worst moving experience in my lifetime. Here is a documentation of an…read moreextremely stressful nearly 18 hour nightmare moving my daughter. I will be filing with the better business bureau and have documentation of all communications and photographs of damage. This document summarizes the significant problems I experienced with the moving company during my move from Syracuse, New York, to my new apartment approximately four hours away. The issues included substantial delays, inadequate planning and truck capacity, mishandling of my belongings, damage to multiple pieces of furniture, failure to properly protect my property, leaving belongings unsecured and unattended, and failure to provide the services that had been discussed. 1. Significant Delay in Arrival and Poor Communication The movers were originally scheduled to arrive at 10:00 a.m.At approximately 7:00 a.m. on the morning of the move, I was notified that they would instead arrive at approximately 11:00 a.m.I was subsequently told that the movers would "be there shortly." However, I received no further update regarding their arrival. After approximately another hour had passed, I had to reach out myself for an updated arrival time.The movers ultimately did not arrive until after 1:00 p.m., more than three hours after the originally scheduled arrival time. 2. Inadequate Truck Size Despite Advance Assessment Prior to the move, the owner specifically requested multiple videos of my apartment and belongings in order to determine the appropriate truck size necessary for the move. I provided the requested information so the company could accurately assess the amount of property being transported.Despite this advance assessment, after approximately half of my belongings had been loaded, the movers informed me that all of my belongings would not fit in the truck.I was also concerned by the manner in which the truck was loaded. The movers initially loaded numerous smaller boxes rather than first positioning the larger furniture pieces. Items then appeared to be packed into the remaining space in a disorganized and careless manner.The movers subsequently asked whether I could transport some of my belongings in my personal vehicle.One of the reasons I specifically hired professional movers was so that my vehicle would remain available to safely and comfortably transport my two dogs during the approximately four-hour drive. I explained this to the movers. Although I agreed to attempt to fit some additional belongings in my vehicle, I made clear that I needed sufficient space to safely transport my dogs. 3. Belongings Left Unattended on a Busy Public Road During the move, my belongings were left unattended outside on a busy road in downtown Syracuse near a bus stop.This was particularly concerning because I had specifically expressed that I was worried someone could steal my belongings. I asked the movers whether I should personally remain outside with the items to ensure they were secure.I was told that this was unnecessary and that everything would be fine.Despite my explicitly stated concern, my belongings were still left unattended in a busy public area. 4. Obstruction of Common Areas in My Apartment Building The movers moved a large amount of my property into the lobby immediately outside of the elevators before loading it onto the truck.The belongings were positioned in a manner that blocked the pathway between the elevators and building doors.Multiple residents had to approach the movers and ask them to move items so that residents could safely walk between the elevators and exits. 5. Significant Damage to Leather Couch I personally witnessed the movers dragging my leather couch across the floor and across the grated vestibule/threshold of the elevator.This resulted in visible damage to the leather in multiple locations.The couch was also improperly positioned inside the moving truck. Rather than being appropriately supported, it was placed in a position that caused its shape to become distorted during transportation.As a result, the couch is now damaged and no longer sits flat on the floor as it did before the move. 6. Shattered Lamp and Glass Left Behind: One of my lamps was shattered during the move.This was the only damaged item that the movers voluntarily brought to my attention, apparently because the damage was immediately obvious due to shattered glass being present.Despite breaking the lamp, the movers left the shattered glass throughout the lobby of my original apartment building rather than safely cleaning it up.They also left the remaining base of the broken lamp behind in the lobby when they departed.This created both a property issue and a potential safety hazard for residents and building staff. 7. Damage to Brand-New Nightstand During the move, I heard the movers drop an item. I later discovered that the item was my brand-new nightstand.The movers did not inform me that they had dropped or damaged it. After inspecting

My sister was in a tough spot and needed to move out of her house and sell it. Years and years of…read moreaccumulated "stuff" was all over the house, in a 5ft height basement, a storage shed, and a two-car garage. Then there was her antique furniture that had great sentimental value. She was very emotional and was completely overwhelmed. I checked Yelp for a Moving company in Syracuse and ran across First Class Moving and Removal, as we not only needed her belongings moved to a storage unit, but needed all the junk-type stuff taken to the dump. I saw a picture of Shaun and his crew next to a meticulously blanket-covered and wrapped piece of furniture and immediately felt this was a company that truly CARED about people's things and was willing to demonstrate that instead of just making idle boasts. I spoke with Shaun on the phone (I was orchestrating this whole thing from California) and found him to be professional, courteous, and understanding of the need for a kind and helpful approach to this very emotionally charged situation. My sister is elderly and since I couldn't be there in person to oversee the packing and move, I had to rely on trusting my gut from not much more than a few phone calls and texts to get this started. Long story short, Shaun and his crewmember did a FANTASTIC job on all levels. The furniture was completely blanketed and wrapped, the items that were not quite packed were taken care of, and ALL the junk went quickly to the dump. They took pics of the whole process, the packed truck, and the filled storage unit, keeping me updated all along the way. My sister felt safe, supported, and acknowledged. The price was exceptional for what they had to do. They moved quickly to keep the time down and didn't even take a break until it was all done. THIS IS AN EXCEPTIONAL YOUND BUSINESS and I would recommend them to anyone. This level of professionalism, integrity, and above all, caring is beyond rare. This young man and his company will go far. I can't recommend them enough.

At first I thought they were great however, after completion I discovered an antigue table of…read more mine was broken and quite frankly I do not think it can be repaired. A number of items are missing. and instead of placing the items in the rooms they were designated for the dumped them all in the living room, now I have very big boxes to figure out how to get them where they should be. When I contacted the company to advise them I was accused of extortion. They hung up on me and blocked my number. My advise is do not hire them.

Fast courteous service. Were very pleased with the move. They were right on time, brought three…read moremen and did not waste any time getting the job done.

Best movers & I highly recommend. On time, guys were strong, respectful, very nice guys (we had 4…read moreguys & every one of them were superior). moved very quick, worked every minute, very fair price. I'd give them a thousand stars. Thank you Mark and every single one of your guys for making my move go extremely smooth.

Ryan and crew were out today to move a handful of heavy items from our POD into the house. They did…read morea great job. They were very flexible with our crazy schedule. Moved an upright piano. Washer and dryer and a handful of other heavy things. Definitely recommend them.

I have used these gentlemen twice and they are fast, friendly, and reasonable. I have used other…read morecompanies and they were expensive and furniture was damaged. The only problem is getting ahold of them. You have to leave a message and have patience until he gets back to you. If you don't leave a message you won't get ahold of him.

Very professional company from the time they gave me a quote until the time the job is done…read more Of the three or four places I called there was no pressure when Jeff gave me a quote he was in and out of here with less than a half an hour no pressure at all. Another company I called was here for 2 1/2 hours I could barely get them out of my house. So I would definitely go with LIVERPOOL Seamless Gutters if you need gutter repairs and entire new gutter system just call Jeff at LIVERPOOL Seamless Gutters

The people were very friendly, quick service, reasonably priced and great job cleaning up after. I…read morewould recommend them.

My move went as smoothly as possible thanks to Abel and his team. Very reasonable price, and…read moreeverything was done very quickly. All my furniture was properly protected as well!

I was very impressed with all the hard work they did. They were on time and always had a very good…read moreattitude. They went above and beyond for me. The price was very fair as well.

Syracuse Movers was the first company that came out to my house for a true estimate (as apparently…read moreif a company does not actually see what you have, their pricing guarantees are null and void)! J. explained how everything worked, and I felt really comfortable as it was the first company that didn't pressure or hound me, and it was very clear their commitment to integrity, fair and reliable pricing, and taking care of their clients. I called last minute for my move and they still accommodated me in their very busy schedule in an interstate move from Syracuse, NY to North Carolina. The guys came in and on a very hot day, they packed everything into the truck, helped me finish packing what I ran out of time to do, and literally drove it down the next day and unpacked everything that same night. The team was fast, kind, friendly, and very encouraging as it was an emotional move. J. & I. especially made the day good - they kept my sister and I laughing and talking instead of stressing. On arrival in NC, there was only one damaged item and once we cleared everything up, the owner took care of me even though he really didn't have to because technically that item wasn't even covered by insurance. Everything else arrived in one piece and they delivered my boxes to the rooms as labeled (even though it was a lot of stairs!) The price was the same in the end that I was quoted, and the only issue was some technical miscommunication that we figured out really quickly and everything worked out great in the end. I recommend J and his team for any moving needs you have - local or out of state! It's a great local company that still holds to integrity and getting the job done.

Absolutely the worst customer service ever. On their website they said "Get Your Free Instant…read moreEstimate", so I called their number to inquire. What I got was (1) no estimate in any kind, though having provided many details about my move, (2) no guarantee about when the move can be scheduled, and (3) the worst temper I have ever encountered for someone speaking to a potential customer. Can't imagine what their attitude would be if I had agreed to let them handle the move without further inquiry...