Steve came to tune out upright Essex piano. The entire experience was lovely - from chatting with…read morehis wife to schedule the appointment to chatting with Steve while he was here tuning our piano. He made everything so easy - asking questions about the history of our piano and how we used it up front, explaining what he quickly found and what his plan was, and then getting it to sound great. No judgement at all about the fact that we hadn't ever had it tuned since we got it in estate sale years ago (eek!). I didn't think it sounded too bad before - hence putting it off for so long - but now I know how bad it was! Piano sounds great and I'm even more encouraged to play now. It was great supporting a local, truly family business (and for a totally fair price). I already scheduled my follow up in six months and look forward to seeing Steve or his team again then.

Craw Piano Service is the best tuning and piano repair business in the greater Rochester area. They…read morehave been in business nearly 50 years and my family has had our piano tuned for over 35 of those years. We are very thankful to have a family owned business that we trust with our beloved upright. Thank you Craw Piano Service !!!

Scott knows his stuff. He is a piano technician, and so he can tell you about the piano you are…read moreplaying and how each piano is constructed to produce the touch and the sound you hear with each keystroke. It's rare to see someone as excited as he is about pianos. He cares that the pianos go to a good home, and he even went to retrieve a piano from Albany for me based on the Kawai pianos I was considering. Beyond being impressed by his knowledge and his excitement, as a piano player, I also appreciated that he gave me the time and space to meticulously try out the different models of the Kawai pianos I was considering. He also offered to let me play the Steinway grand while I was there, and of course I had to!

From the owner: New pianos, used, rentals, as well as lessons available at Syracuse's authorized Steinway & Sons…read morepiano dealer. Boston, Essex, and more.

Daniel came all the way from Pennsylvania to our buffalo-area home to tune our humble upright…read morepiano. Not only was he affordable and accommodating (other local companies wanted well over $200!), but he was prompt, professional and personable. He spent just over an hour, answered all our questions and informed us about our particular instrument. Bonus: upon completion, he regaled us with a performance (possibly Bach's Prelude in C Major, BWV 846, from The Well-Tempered Clavier, Book 1?). Of course we recommend tipping him for the exceptional work at a super cheap price, the professionalism, the performance, and because of the lengthy travel distance. Highly recommend him.

From the owner: The goal of a "tuning appointment" is not just to get the piano in tune, but to get the tuning…read morestable, so an initial "pitch raise" comes standard as part of the fee for an appointment.

I don't know where to begin. I own/operate a professional audio recording studio. Doug and his…read morestaff have been nothing but supportive and professional in our multiple year long relationship. He has done work and given me much advice on my late father's 1920 Steinway O. A year ago I bought my own piano from him. It was a 1980 Baldwin Hamilton with a humidity system. Amazingly fair price for such a great piano. All the advice and predictions about my piano with humidity etc have been spot on. He has also taken the time to voice it exactly to my needs, and continuously take care of any mechanical noises that have arisen that can ruin an intimate recording. I can't recommend working with Center Stage enough, and am excited to do more business in the future.

From the owner: Center Stage Pianos was founded in 2010 by Douglas Kraus, Owner, Piano Technician, and Rebuilding…read moreSpecialist. After many years of experience with other piano businesses, Doug's goal was to create a piano store that offered the Mohawk Valley and Central New York a complete line of piano services. We have customers from Syracuse, Rome, Oneida, Herkimer, Old Forge, Hamilton, Norwich, and all points between. Our inventory consists of a large selection of new and used pianos. We follow up every sale with professional moving by our fully insured and experienced movers. We offer tuning and service by our reliable technicians. We also provide other related services including accessories, lessons, music, and more.

I hired Genesee Piano Tuning to come take care of an old Wurlitzer upright that used to belong to…read moremy mother, and that I had moved from NC to NY. Alessio showed up on time, was easy to talk to, and did a thorough job both of cleaning and of tuning the instrument. He took the time to explain the process as well (it's an old piano that hadn't been tuned in a very long time), which I appreciated. The whole thing was very good value for the money I spent, and I will definitely hire this company again.

From the owner: Welcome to Genesee Piano Tuning, your trusted partner for professional piano care in Rochester, NY!…read moreWith over a decade of experience and musical degrees from the renowned Conservatorio di Napoli (Italy) and Eastman School of Music (Rochester, NY), I combine the precision of a trained musician with the reliability of a dedicated local business. What makes Genesee Piano Tuning stand out? - Expertise You Can Trust: As a classically trained organist and music director, I bring a deep understanding of sound and touch to every piano I service. - Personalized Care: I treat every piano as unique, tailoring my approach to meet your instrument’s specific needs. - Local Commitment: Proudly serving the Rochester community, I provide prompt, friendly, and professional service with a personal touch. From routine tuning to repairs and maintenance, I’ll help your piano sound its absolute best. Discover the difference with Genesee Piano Tuning—where precision meets passion.

Exceptional coaching that balances technical discipline with genuine artistic insight. As someone…read moredeeply involved in music production, I highly appreciate their focus on the finer nuances of vocal performance and clarity. Conquest Voice Studio provides a refined, professional environment that has truly helped me elevate my craft. A five-star experience all around.

Deborah worked with my middle school daughter who loves to sing. Deborah helped build up my…read moredaughter's confidence not only as a singer but as a teen as well ( middle school is hard!). She always made lessons fun and engaging. I would highly recommend Conquest Voice Studio for anyone looking for voice lessons!

I recommend Big Strong Back! Though there were some scheduling hiccups for my 8/1 move, I felt very…read moreappreciative for the ways Eric worked to resolve the issue. Due to a flat tire, the crew coming to pack my van were 2 hours late. A very unfortunate turn of events on the busiest moving day of the year. Though it was out of Eric's hands, at that point I preferred to cancel since the delay significantly changed our plans and it was challenging to pay in the face of that. In response, he still offered complimentary support--personally came by and helped us carry the heaviest of the items for ~30 minutes. This was quite generous and made a huge difference! Upstanding service and trying to do right by people.

Everything went very smoothly. The truck was packed like a puzzle piece and was very heavy as it…read morecontained shop equipment. It was a bit late because it was so heavy, but everything arrived in good shape. The movers indeed had Big Strong Backs!