I had a great salad at this location today! We came a little after the lunch rush, so we got a parking spot and a seat super easily. The service was fast and efficient and the woman who made my salad was very friendly. I had the chicken avocado ranch bowl and it was delicious! Definitely loaded with flavor! A great sweetgreen location on the mainline! read more

My online order was not timely prepared. When I opened my order once I got home, it was incorrect. Even though the staff was aware that my order was incorrect because the other customer caught the mistake, the staff never contacted me. I had to drive back to pick the order up and I never received any recognition other than a half-hearted apology. Customer service is dead at this location. read more

The lady working at the front counter was kind, helpful, accommodating, and friendly. I felt welcomed and not overwhelmed. The environment is calm, clean, and overall a great experience. Not to mention the food is AMAZING!! Highly recommend! 10/11(12:00pm) read more

Just the worst. Lost our order. Out of grains. Don't go. Just not well run or organized.

I never been there and when I went in I was surprised by the great service I received from the staff. Not to mention the food was delicious! Makes it easy to eat healthy. read more

Came in and waited at counter for 3 minutes before someone helped me. Nobody else was in line. Three employees were at the front and could see me but ignored me while they were cutting up with each other. Several more were in the back laughing and yelling. After I was finally helped, saw two more guests come in and get the same treatment. Doesn't seem like any of the employees at this location want to work. read more

Our office moved to the area from King of Prussia in January. I used to go to the Sweetgreen in KOP at least one or two times a week. I usually preorder my salad between 8:30 AM and 10:30 AM, for pickup at lunchtime. I do this because I usually have late morning meetings before lunch. I don't ever recall preordering my meal and it being more than a couple minutes later than the pickup time. Since going to the Sweetgreen in Wayne, my salad has not been ready for at least a minimum of 15 minutes past the requested pickup time. Today it was 25 minutes late... This has happened to me on at least 5 occasions now. I dramatically reduced how often I eat from there because of this and I'm not sure I will go as often as I do now anymore. read more

Uncooked rice in order. Someone with fillings/dental work might have been in more trouble but my teeth actually hurt. Returned for new order and given wrong dressing. Was issued a refund by another complete but original staff member didn't seem to care at all or acknowledge mistake or apologize. The apathetic attitude is really inexecusable. read more

Edit: very impressive customer service via the text line! They honestly went above and beyond. Other fast casual businesses should take note Maybe ordering inside the restaurant guarantees a good meal, but online ordering for here resulted in an incorrect salad and more midweek disappointment. My dressing was missing and the ingredients were not what I ordered so I couldn't really eat this and enjoy it. It's extra convenient to put an order in thru so many online channels, but it honestly isn't worth it. My first time ordering here and it'll be my last ¯\_(ツ)_/¯. Was excited to give sweetgreen yet another shot when it opened here but im sticking with honeygrow (never messed up an online order) and the other local businesses instead of getting my hopes up. read more

The food is always good and we love sweetgreen but unfortunately this spot is hit or miss. Twice I've ordered salads with protein and they've left it out completely. I also ordered two of the kids plates and what I received was very different than online. The order comes with chips for the kids but the chips were just broken up crumbs. Very disappointing. I hope this location improves and is consistent. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Wayne, Pennsylvania

Clean and friendly environment. Seems like they are really trying to focus on service. We love the food.

I was looking forward to my order. Everything looked great and I started eating only to find a long blonde hair in my salad. It was so disappointing, and makes me question all their food safety techniques. read more

This location has Excellent customer service! And they make great salads. I would recommend this place to anyone who loves salads!

Good food, but I feel the portions could be bigger for the price. Also, the employees are not particularly friendly or motivated. They leave you waiting and do not smile, etc. read more

Did not have the best experience.. I ordered the guacamole greens salad with double chicken, the avocado was bad and there was barely any chicken which was disappointing because I paid extra for that read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Bad avocado - Salad Near Me - Wayne, Pennsylvania

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Would give zero stars if I could. This was the absolute worst sweet green I've ever had. The rice was old and hard and my teeth are hurting after eating what felt like rocks. I was starving and did not want to waste this $13 salad, so I had to pick it out and tried to salvage what I could. Super disappointed. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Crispy Rice Bowl - Salad Near Me - Wayne, Pennsylvania

Welcome to Wayne, Sweetgreen! I was already a big fan of your super green goddess and shroomami bowls, but now that you're right down the street, we'll probably be seeing a lot of each other. My sister and I signed up for the opening weekend and both received free bowls--sweet! The new location has a good amount of indoor and outdoor seating, plus off-street parking. New staff are friendly and doing a great job! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Super green goddess with dressing on the side - Salad Near Me - Wayne, Pennsylvania

Food is good like most sweet greens, but the service is terrible. Very slow and poor communication. Would only order on the app from this one. read more

Service is very good and kind. All staff is spectacular. Food is very good and healthy. Ambiance is a bit noisy.

I've never had a bad experience at this sweetgreen. Very clean and quick service. Hoping the other poor reviews are just one offs, but I think this place has improved a lot read more

If you are looking for quick, healthy, and delicious food with excellent service, Sweetgreen in Wayne is the place for you! I went on a night prior to the grand opening and I was not disappointed. The warm bowl Shroomami is my all time favorite and I order it every time. I'm so glad sweet green is now walking distance from me because I will be back again and again! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Shroomami - Salad Near Me - Wayne, Pennsylvania

I wanted to write a review a couple times, but I bit my tongue. Doors are locked and closed up 15 minutes before the store actually closes. Employees are there, but refuse to let you in. Store just opened up a few months ago, and the food is great. Customer service, not so great. Have been there as employees are cleaning up the store around you and put the chairs up and make you feel really un-welcome. The last time I was there, someone was running a suction vacuum, that was so loud I couldn't hear the person across from me. I was so irritated that I just left. Something needs to change. read more

I absolutely love SG. I used to go all the time to the Center City location, and never had an issue. I've been to the Wayne location several times and each time it's the same thing: when you first walk in, the entire place smells like bleach, which is very off-putting. There are always a handful of people behind the counter, but no one seems to be working. One woman made my salad. They were "out" of chicken. You mean you just didn't prepare enough and were too lazy to make more? Ok. The lettuce was brown and wilted. Their ingredients are never fresh. They take forever to make a salad. The two people in the back- not sure what they were doing? Definitely not prepping the ingredients!!! The work ethic at this location is pretty low. I won't be back, it's nothing like the other local SG locations. read more

Filthy is the only way to describe this restaurant. The outside tables are dirty. Very little staff working and it took a long time to get one salad. This place has gone so downhill. Will not be returning. read more

Generally good, but the wait can be extensive and the staff appears stressed out. Try ordering ahead but give yourself plenty of time.

This is the most disgusting sweetgreen I have ever been to. The tables are filthy. We waited 30 minutes just to get one salad. Nobody's working here. read more

Read the one star reviews and heed them. This place has issues. 2d time here. Same issues. Slow. Order not ready nearly 15 mins after scheduled time. Same problem first time plus missing items. read more

I walked in and the store on May 17 at about 2:00 PM. The store was empty... I was the only customer. There were 3 visible employees all tending to their current tasks. They all saw me but nobody made an effort to welcome me or ask how they could help. After about 5 minutes I finally asked someone what was required to place an order. The employee that answered me firmly told me to wait. I ordered the Chicken Pesto bowl and it was prepared much differently than I recall getting from the King of Prussia mall store. The amount of chicken in the bowl was skimpy at best. In fact, the employees making the salad had to scrape the bottom of the chicken pan to get the last piece of chicken. Goodness knows what else had found its way into that pan before I arrived! A customer should never be given to scrapings of the pan under any circumstances. Also, the person making the bowl never asked if I wanted the dressing tossed into the bowl and took it upon herself to do that. I was going to lodge a complaint in store but there was no manager in sight and I was on a tight schedule. Fortunately I am moving away from the 2 locations near my home and won't have to deal with this in the future I think the founders should spend more time focusing on quality of service than trying to impress Wall Street on CNBC. read more