Food to go came with no utensils. I was unable to eat, because of this. Zero stars.

This is my second time in very recent history where an employee, Maryanne(?), has been incredibly rude. I have never had problems before, and this most recent time she got my order wrong and I could hear her making fun of me when I sat down to eat. It lasted nearly the ENTIRE time I ate my salad. I will never visit here again. read more

I got the norovirus from eating a salad made at this location. It was awful. I was sick for days.

First time at Sweetgreen. Ordered online via their app and while picking up, decided to dine in vs takeout. The place was empty around 8 pm when we went. We reached first but our bowls took a little time to be ready. Got the new miso glazed salmon bowl and the chicken fajita bowl. Both were quite good. The salmon, while tasty, didn't have any of the umami miso flavor. But the bowl still works when you combine everything together (rice, cucumber, pickled onions, and dressing). The chicken in the fajita bowl was cooked until it was just tender, yum. There was a lot of corn and pepper mix vs the amount of chicken. Again, once you mixed all the individual elements, this bowl was quite good too. I wouldn't say the service was friendly but no qualms about it either as other folks mentioned in previous reviews perhaps because we went much later in the day when there was no rush. The only annoying thing was that there was jazz music playing in the dining area while another playlist was playing in the cooking area and ooof, that "medley" was rough to listen to all through dinner. Overall, I'd say we enjoyed the bowls but will question if they're worth approx 15-16 per bowl especially considering their portion sizes which are on the smaller side. read more

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Awful case of food poisoning from a custom salad, modification of the kale Caesar. Don't trust this place I received a message from sweet green asking to send an email. When I send an email it says address can't be found. Doublechecked for typos. Is there another email? read more

Placed a mobile order that said 15-20 minutes. It took over 45. I kept giving staff my name and they would just walk away. Trash was overflowing,k with probably 40 salad bowls staked on top and on the floor. Also a giant table in the middle with no chairs? read more

The food is good but there was an insect in my food. I had to throw it so nasty. Ill try another location with caution and check my food before i eat it. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Dedham, Massachusetts

This sweetgreen, located in the Legacy shopping plaza, is a convenient place to stop for a quick, healthy lunch. There are Salad & Bowl suggestions but i went custom. Enjoyed my salad. The veggies were fresh and the chicken was tasty. The staff was not pleasant or helpful at all. Looked like they did not want to be there. Seating area has an industrial feel. The tables were not clean and the garbage was overflowing. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Dedham, Massachusetts

The food here is always fresh and delicious. The team works incredibly hard and well under pressure. The redhead lady takes her job very seriously and is a professional in the food service field, she also helps to maintain the stores clean work place. I believe Marielis is her name, she's a Hispanic woman who works the salad making line incredibly well. She is faced paced and hard working. Junior is also very well and believes in keeping the salad line cootie free. Great job to the managers and team running this store and thanks for always making my delicious salads. You guys are the hero's keeping us fed and ready to take on the day with healthy food in our bellies. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Get their sweet pass for sweet deals. - Salad Near Me - Dedham, Massachusetts

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Love their shroomami bowl and fries with aioli! A little of the salty side but so big and full of healthy greens :):)

I think they really up their game in this location. They were very friendly,they knew what they were doing, place was clean always like to order the pesto chicken salad so as long as I keep this on the menu I'm happy. read more

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Dirty floors, trash overflowing. Rude staff. The food is good but this location is awful. I will not be ordering from here again.

When looking for somewhere for lunch this place has options for those with specific dietary needs ie. vegan or vegetarian. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Dedham, Massachusetts

Here in Dedham, at the Legacy Place location, they always manage to get it right. Regardless of the time you visit, the location is consistently maintained and clean. When I've been there, the service has never been below average, and online orders for takeout are always ready on time. This restaurant stays current and entertaining thanks to its interchangeable menu for each season. Prices are reasonable, unless you make your own salad. That can accumulate quickly. Ingredients are constantly fresh, and they very rarely run out of things you might want. I typically get the Kale Caesar salad or alternate with the Harvest Bowl and add my own twist to it. Scrumptious always! If ever in the area, make sure to stop by. Especially if you're looking for something quick, easy, and delicious! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Kale Caesar - Salad Near Me - Dedham, Massachusetts

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My wife got food poisoning from the kale Cesar. I tried to call to let them know, but there was no option to speak to anyone.

Its been a while since I've been to sweetgreen as I've been on a CAVA binge for 9 plus months. It's pretty legit here, healthy ass food and it's reasonably priced. I ordered the Crispy Rice bowl which comes with blackened chicken, carrots, LOTS of arugula, and more. The only quibble I have is that they didn't give much chicken for my glutinous standards so I paid $3 more for extra. It was well worth it as it was FILLING AF. The space is clean and can seat 20ish people, friendly staff and freeeeeee wifi!!! CAVA (across the street) doesn't have this. Based on my experience I'd definitely come back more than once a year. read more

If you want a quick and nutritious meal, sweet green is a good option. Their ingredients are super high quality and fresh. The pre made salad options are really good. My favorites are the harvest bowl and green goddess salad. I also make my own every once in a while which is nice if I want to switch things up. The toppings do get expensive though since some are "premium". For a salad these are pretty filling. The drinks are nice too, I really like the hibiscus tea. Definitely overpriced but worth it. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - make your own salad - Salad Near Me - Dedham, Massachusetts

The owner is extremely rude and if shes the one making your bowl she puts 1/3rd the amount of meat and she tried to up charge me for more meat after giving me 5 meat cubes but instead i said never mind and walked out after I asked for medium sauce she drenched the entire bowl in it and was rude about it too if there was a sweet green within 20 miles of here i would make that trip just to not have to deal with the god awful customer service she provides read more

High marks for freshness, quality and interesting flavors. Unfortunately all of this was overshadowed by the 15-20 minute wait to get my salad. For context, I was 3rd in line when I arrived. read more

Food is always good, very fresh but the service is terrible. They are so incredibly slow that it's almost a talent. They all move like sloths. I'll be waiting for my order, tell them my name, it'll be past the time they gave me and the people behind the counter will be standing around or just talking to each other. Seriously some of the worst customer service. And this isn't the first time I've had this experience, it's every time. Most of the time the employees will completely ignore you if you try and ask them anything. I'd avoid this location and go to Cava next door if I were you. read more

Have eaten here dozens of times and the salad is always excellent! Healthy items and they always give good portions.

It was great when it first opened but I've been there once in person where the person screwed up my order and argued with me and I refused to pay and We ordered delivery and they didn't include the avocado with a guacamole green salad?? What's the point? Love the concept-- staff and management need a complete overall. This isn't being picky /- it's $15 a pop for a salad it needs to be good as well as the service. Yes working with the general public is hard especially around food but it's not fair to the customer to pay lots of money for a product that's not what they paid for because of sloppy service -- likely management. read more

Sweet Green is Awesome! Today I picked up two Harvest Salad. Delicious are the salad at SweetGreen. But my favorite is the Harvest Salad! Yummy.... I want to give a Big Shout out to Jamia!! Jamia is one of the SweetGreen crew members. Thank you Jamia for your professional and friendly smile. And remembering which salad I love to order at SweetGreen without me needed to ask for it. Thanks to all the crew members! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - The Harvest Bowl Salad is Amazing!! - Salad Near Me - Dedham, Massachusetts

Love the Shroomami here! I like to substitute the miso sauce with the pesto sauce to add a different earthy flavor profile. No complaints here! Restaurant was clean and the staff was very helpful. My order was made quickly and the person who rung me up (Billy?) was really friendly. It felt like he enjoyed working there which was not something you see everywhere. There's ample parking at Legacy place so don't stress. There's a garage and multiple parking lots. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Shroomami with pesto sauce! - Salad Near Me - Dedham, Massachusetts

I love when my errands take me near a sweetgreens. The salads are always fresh and delicious. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Chicken pesto salad - Salad Near Me - Dedham, Massachusetts

Listen..I've been to many locations and luckily now live extra close to this one and am now a regular. During lunch it's always super busy so the app works great! My order is always on time and correct. Tonight ,I came in for a solo dinner and watched the staff. Junior (the manager) and his team work their asses off and do extremely well with the uppity cliental. When you see the staff smiling while working it makes it worth taking the time of day to stop, relax and eat in the restaurant. Thanks for always making the most yummy and fresh salads and bowls. I appreciate the legacy place location! (PS BRING BACK THE MISO BOWL) :) read more

Sweetgreen in dedham is the closest to me. I have been multiple times and each time there was always something going on but i brushed it off because it's during lunch. Each time I have went and ordered pickup at 12, I purposely get their at 12:10 knowing they take their time, and almost every-time they haven't even made the salad yet. One time I asked for heavy dressing and my salad was dry af where I had to use my own dressing I had at home. read more

No matter what time of day I come here, most of the workers look like like I have no business coming in to order. I can count 12 employees, but only 1 on the line to actually make my sals. read more

For the life of them, cannot remember to put dressing on OR in the salad container. We've ordered here multiple times and at this point, I don't know why we even try, because 9 out of 10 times, they'll forget to put dressing in the container. Don't order here, or check your order each and every time because it'll most likely be wrong. Employees are always miserable and couldn't care less of your existence. Definitely not expecting insane happiness from them, but they can't even do the bare minimum. read more

I'm always surprised to see the low rating at this location, have only been a couple of times but didn't have any problems, tonight 9/28/23 everyone who was visible to me (and I saw about eight people cutting, cleaning, serving) was working hard and was efficient, my salad was good and full. read more

I recently relocated from the Boston area to the Providence area and one thing I really miss about Boston is Sweetgreen, Sweetgreen everywhere. Sweetgreen in the Prudential, Fenway, Chestnut Hill. This Sweetgreen in Dedham is the closest to me and is also conveniently located in Legacy Place pleasantly sandwiched somewhere Whole Foods and Lululemon. I came in last week for my beloved Guacamole Greens, no chicken, sub in goat cheese. There was a long line. The guy making my salad seemed a little disturbed that I didn't want chicken on my salad but wanted goat cheese. He didn't ask how much dressing I wanted or if I'd like a piece of bread. He seemed to hate life. Salad was good but I didn't appreciate the vibes from the employees. People seemed miserable. This SG could learn a lot from the one is used to frequent in the Pru where the employees were way more friendly and upbeat. read more

Although other reviews mention this SG belong inferior to its sister locations in the Boston area, I can affirm this sweet green was 100% what I expected. I don't need a faux pepster to toss my salad to have a pleasant experience. I did not have any sanitation issues with my food or the environment. Coming from nyc it was actually at least 50 percentage points cleaner than the ones ive been to all over the city. I would come back any time. I always like to make my own salad. Also just an fyi they have the best corn at SG! read more

What happened to sweet green?? I used to come here to get a favorite salad for a treat. Haven't been in a while and the place is completely disorganized! Half the line and everyone was struggling to get people their orders. Nobody got their order right or what they needed, utensils, napkins etc. the workers seemed really stressed but there were not a lot of people in the store- the one thing that stuck with me was the young red head that kept yelling at everyone- 2 people told they didn't get their order right and she insisted that thats what they told her-- even so It shouldn't be hard to get the customer what the wanted. I was presented with sone greens, dressing and a patch of cheese to the tune of $15 bucks with the lid half closed -/ when I told her that wasn't what I ordered she argued with me and said do you want the other salad as well?? I said no refused to pay and left the crappy salad -- the guy at the register was at least nice and let me walk away--she on the other hand needs to grow up and learn a work ethic. read more

Good salads but they constantly forget to include the dressing in online orders which really makes it breaks the salad.

I love how clean the atmosphere is, the staff are extremely friendly! Always greet me with a smile! Love the place/food read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Tomatoes, Parmesan cheese, crouton, there's Romain lettuce too and grilled chicken! Kale Caesar - Salad Near Me - Dedham, Massachusetts

ZERO stars. Avoid this location at all costs! This is my first time walking into a sweet green and all I wanted was a hibiscus tea. I stood at the cash register for a minute before someone noticed me but THE LOOK they gave me immediately warned me that I inconvenienced them by being there. I asked if they had hibiscus tea and the girl with a nasty attitude nonchalantly pointed me "over there." After serving myself I walk back to the cash register to pay and the eye rolling and huffing this girl did was straight up rude. I paid, said thank you because I'm a polite person... and not even a peep of acknowledgment back. Onto the hibiscus tea: brought it out to the car and my boyfriend said it tasted like dirty water. Agreed. Hey I knew what I was ordering - a 0 gram sugar drink - but I have expectations. There was no sourness, no flavour other than dirty water. Just a terrible first experience and management needs to change. read more

Bit of a "too many cooks" thing going on at the Legacy Place sweetgreen line. Four employees standing in front of me, nobody says a word, another approaches the pack and in only slightly offset unison they all ask if I'm being helped. Made eye contact with one, who was promptly told to get more baby spinach by another, who looked to the next person in line, and... well, it was chaotic. Good thing I was at the front of the lunch rush. Nancy's Chopped Salad and the Buffalo Chicken Bowl are slam dunks at any sweetgreen, but for proficient ordering and a zen like lunch experience, you may want to look elsewhere - Dedham's got the hiccups. read more

I'm updating my review because over time Sweetgreen has become my favorite lunch place. Their salads are very fresh and delicious, and huge. Can't wait to go this week. read more

Service is bad. I literally stood there for 5 mins while holding my little one. There was no customers in the store at the moment. While I was waiting with my baby, three ladies were chatting in kitchen, passing by me and my kid without even saying Hi. So I just walked out. Went to CAVA the next door, staff were friendly asking what do I need. read more

I absolutely love sweetgreen but this is location is unfortunately terrible. I agree with the other reviewers regarding the service. When ordering, I always feel as if I'm inconveniencing the staff, as demonstrated by their eyerolls, mumbling, and their general lack of enthusiasm. A lone server had to yell at four servers sitting down eating salads in the dining area three times to get up and help him. The ratio of employees chopping and prepping in the back to line servers is greatly skewed, which hurts the efficiency of the line movement. I find a lot of times I have to guide my food server through the preparation of my salad/bowl more than should be necessary, and they are not familiar with ingredients or how the ingredients should be dispersed (Ex, I had an employee add as much cilantro to my base as if it were a leafy green base, not a topping. They did not know what beets were on another visit). Some will LOAD my salad with way too much chicken or way too many premium ingredients (which is generally appreciated but causes the salads to be hard to eat or disproportioned). I wouldn't be shocked if sweetgreen was losing money off of improperly measured ingredients. This also changes the caloric content advertised. Some of the employees here are very quick, efficient, enthusiastic and kind, but as a whole, I think they could benefit from better staff training or an overhaul. Also, for a new(ish) location, they should be MUCH cleaner. This location is a HUGE contrast to the speedy, enthusiastic, and cleaner location at Market Street in Lynnfield. I was wowed by the clear system and momentum they had going during my visit to that sweetgreen. I do hope they can improve, as they are the only sweetgreen in the general vicinity. read more