Excellent service and product sales will come back again…read more Informed and fast service and very good service and parts selection.

Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in…read morefor a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service. Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in for a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service

I don't live close to this bike shop, but I occasionally work out that way, so whenever I'm in a…read morepinch and need to pick something up on my way home, this is my go-to. I can't count the number of times Tree Fort has gotten me out of a pinch. Every time I've called, they've been able to get me what I needed next day. I appreciate the price matching too - you can't beat that! Service is always 10/10. This is a great bike shop and I feel confident shopping here.

These guys are fantastic!! I bought my Salsa Blackthorn from them. I wanted to shop local, but no…read moreone in my area had what I was looking for. They shipped it to my home in CA. It arrived perfect, the price was great! I had a small problem with a missing piece (not their fault at all) and they worked with my local bike repair shop to make sure I got exactly what I needed. Cannot recommend them highly enough.

Hello Northville. This Is the best Bike Shop In Northville and surrounding areas.Great friendly…read moreStaff, Who knows what they are doing. The Maintenance department Is very Good. I have bought numerous Mountain Bikes from the Store, And will not ever go anywhere else to buy a Bike.

I came in today to have a flat tire fixed and was impressed. The guy was very knowledgeable about…read moremy particular bike - it turns out the company started up with money they made from investing in star wars movies lol... so that was cool, but also he fixed it quickly while I was standing there and it was super cheap. Also, right now during covid they're asking that everyone wears masks to enter and are limiting the number of people in the store if you're concerned about that.

Called to check on services for my bike. I spoke to Colin and he gave me two prices. He said…read more bring it in and he would check it out. When I arrived I was greeted by Collin who said let me check the bike out and he told me exactly what the problem was. The price he quoted was correct and said they would have it ready in 20 minutes. Very professional very quick and fast service. I would highly recommend this location they've been around for about 50 years only doing excellent job. I was super excited I was able to ride my bike that afternoon. Thanks international bike shop.

Called asking if they did rentals, which the site said, and well i got a very rude dude on the…read morephone who just seemed like he really wanted me to end the call, which is exactly what i then did.

I would not recommend getting even a simple bike fit here due to safety concerns…read more I paid $100 for a bike fit and trusted the technician to properly adjust my bike. During the fit, my saddle height was changed and the seatpost clamp was tightened using only a hex tool. My carbon seatpost clearly states a maximum torque of 5 Nm, but no torque wrench was used. I assumed everything had been done correctly and didn't think to double-check their work. Shortly after leaving, I was riding at about 20 mph and hit a very small bump in the road. My seatpost suddenly dropped under my weight, which completely threw me off balance and caused me to crash into the nearby grass. This could have easily resulted in a serious crash. Because the seatpost slipped, the carbon seatpost was also scraped when it slid down into the frame under my weight, which is concerning for a carbon component. To make matters worse, after spending $100 on the fit, I left without any documentation of the final measurements or where my saddle height and positions were set. I essentially walked away without knowing what my final setup was supposed to be. Overall, the experience was very disappointing. I trusted the shop to properly adjust my bike and ensure it was safe to ride. Instead, I left with a slipping seatpost, damage to my carbon seatpost, and no record of the fit measurements. For something as important as bike setup and rider safety, I expected much better.

Been going here for years and this is my first review. Every time I go in the employees are…read morefriendly, knowledgeable, and professional. I broke a shifter cable on my Trek. Rode it up there yesterday expecting to drop it off and walk home. The guy (didn't get his name) put my bike on the fixture, and had it fixed in less than 10 minutes. Thank you.

I can't recommend this shop highly enough. My enormous RadWagon gen1 has been turned away for…read moreservice at a few other places in the past, they took it on for service without blinking, and brought it back later the same day! The staff are kind, knowledgeable, and will go above and beyond. Thank you, we'll be back!

I first did not discover this store, I visited an "official" Trek store in Commerce but the…read moresalesman talked down at me the entire time so even though I got to test ride the bike I wanted there, I didn't bother to purchase even though they had my bike in stock and assembled. Instead, I did my research on locally owned/operated bike shops and discovered South Lyon Cycle nearby who sold Trek and seemed to be family-run with great reviews. I ordered my bike online on a Saturday through Trek, had it shipped to South Lyon Cycle for free delivery/assembly. They received the bike on the following Tuesday, called me once they had it and said it would be assembled and ready to take home within the hour! I couldn't believe how quick a turnaround it all was! The employee took his time telling me the most important differences (i.e. special tire gauge/adapter) which I appreciated knowing about ahead of time instead of discovering it whenever I stumble upon it. The entire time, I felt valued and taken care of without being treated like I didn't know anything about biking. He showed me the layout of the store for other accessories and then left me alone to shop without any pressure to buy what I didn't want/need. I will definitely be returning for my future bike needs!

Was in search of potentially buying an eBike (had never ridden one) - and out of the several stores…read moreI visited - this place by FAR had the best selection and customer service. All of their bikes are beautiful, with excellent features. And Wes & Margaret are very accommodating. I have not decided yet on one - but this store is great for sure.

I purchased an e-bike in 2022 from eze bikes in lake Orion. I recommend them for buying and…read moreservicing e-bikes. Wes, Violet and Margaret are not only extremely friendly they are very helpful and professional. I learned a valuable lesson by taking my e-bike to another shop to get my brakes bled only to discover they broke a delicate connector on my bike making it no longer functional. Wes came to the rescue and fixed it getting me back on the road quickly! If you are interested in purchasing an e-bike don't hesitate to buy here. They are truly the best!!

The guys at Jack's are excellent. They are so knowledgeable and showed my wife so many bikes to…read morehelp her make the right choice. They have an excellent selection of electric bikes on hand at great prices. I purchased an Aventon and it had some brake grind. I took it in and they were so helpful to get me reassured that this just has to be broken in. Awesome service. I wouldn't hesitate to buy from them and will be bringing my bikes to them for service.

I wont bother to call since there were so many other issues…read more 1) Fender rubbed. 2) Asked if changing the tire was the EXACT same on the trike as a hybrid. Got told yes. It's not. 3) You moved rear shocks to the wrong position. 4) Before purchase, I called and asked if I would be able to test ride on hills, and you said there were plenty of hills. Of course there werent. 5) When I called during the off season and asked if there were any sales, you said there NEVER were! Of course when I came in months later, there was a sale going on. 6) Most importantly, several times I mentioned my bad back (Pinched nerve and arthritis) and wanted the best bike for that. You sold me an expensive bike with just rear shocks, failing to mention that there were less expensive bikes with both rear and front suspension! So now I am stuck with the wrong bike after spending over $7,000. So no, I have no interest in dealing with you anymore!