An amazing experience overall would highly recommend to all. Super clean and very nice staff!!read more

Absolutely fantastic services and experience. Been a client for almost a decade. Always a great…read moreexperience. Never been disappointed.

The Now is kinda like Massage Envy. Membership massages at a discounted rate. Add ons are…read morekinda pricey but the environment is good for an unwind- like you're in a ship at sea instead of the fact that you're separated from your neighbor by a piece of cloth. The studio company itself is 3.5/5 If Robyn or Charles are your therapists- you are going to leave that table feeling taller, more relaxed, at ease in life, and ready to turn into a pile of jelly. They are the reasons I've stayed a member as long as I have and why The Now SL gets 5 stars

I liked the ambience/vibe, and staff was respectful and friendly, but the prices for non-members is…read moreshocking for the semi-privacy of the "rooms" or "sections." Charging spa prices for this decidedly non-spa experience was a little disconcerting. Agree with others that the add-ons were also pricey. Can't recall the name of the masseuse who attended me, but when I was getting tapped on the head with the add-on of the scalp treatment, I was silently wondering what kind of training this person had. I'll try again, sans add-on. Too bad they require a 90 day written cancellation, because that is why I'm not signing up. 30 or 60 days is more reasonable, but there you go.

Had 90 minute massage with Gof and he was fantastic. Knowledgeable, communicative, responsive. I…read morehave significant experience with many different modalities. Gof and I talked through my preferences, past massage experience, and what was I looking for in this session. He pulled from several styles to create a custom session that was very well aligned with my needs. Gof is a genuinely kind and empathic person, making the whole experience a delight. Don't hesitate to book a session with him.

Theo is phenomenal. The 90 minutes wasn't enough, he also helped me with cupping for the first…read moretime. I have not felt this much tension relieved from my back in years. I booked my next session as soon as the first was over.

Laura was exceptional! The massage was amazing . I will certainly be back again to see her.read more

First time experiencing a full massage was definitely worth it and a great surprise i definitely…read morerecommend this location you will leave very relaxed after your massage. Thanks to my tech Beya and the entire staff for excellent customer service. looking forward to my next appointmen.

Excellent service! This is therapeutic massage! Jenny has very good massage skill and she knows…read morewhere to put pressure properly! Highly recommend!

Paid services and tipped in advance. Services was rushed by owner. She answered phone calls and…read moresent text messages while doing my service. She added another massage therapist who help rushed my service to get to walk-ins. They talked entire time and kept leaving and entering my room. They never sanitized their hands from touching the doors and answering phones while trying to give me a massage. They cut the services short and then she kept apologizing and trying to offer a hug. She gave some type of 5.00 referral card and said next time I will massage you more. There will NOT be a next time and I will not refer anyone else.

Went in for a massage, the face rest was some Sherpa like lines cushion and I wished they had a…read moreclean sheet instead - I ended up with an eye infection. Was offered a hot towel but was never given it.

The place is very clean and professional. The masseuse, Livi, did a great job and made me feel very…read morecomfortable. Overall a great experience

Happened upon this place on the way to Lou Malnati's around the corner. Checked their reviews on…read moreYelp and it seemed like the stars had lined up. Only had time for a 30 minute 'happy hour' massage but it was awesome. Wish I had time got a full body massage but didn't. Definitely recommend if you have time and would appreciate it.

1. When we called if there was any availability? They said yes it's happy hour. 15 minutes later…read more Happy hour was all of sudden passed and we had to pay regular price. Okay that's fine. 2. Massaged me and my friend feet and was talking and laughing the whole time. We felt like they were talking about us from the gestures they made. 3. Other employees standing in the door way talking and laughing. (My friend had 3 different people work on her feet for a 40 minute massage) 4. After we paid. They demanded a tip because they felt they did a good enough job.

When you're lucky to get the right masseuse, it's worth its weight in gold! My masseuse, Lucy, was…read moreworth every tip$ because she was super thorough every body part, checking on me for pressure and did not rush. I will say I need to learn how to ask for less or more pressure and or slower strokes in her language fyi. The facilities are quaint, clean, organized, and I liked the quiet spa music in an enclosed room versus some other places that have open aired facilities. Manager David is efficient, but would be nice if he was a bit more personable in welcoming and saying goodbye to his customers. That said I would still repeat my visit and FYI Groupon has occasional good deals here. Bonus is same building houses one of the best new Thai restaurants (Siam Thai Eatery) in the South Loop - definitely go and thank me later lol

This part is only for the scheduling experience. Like many…read moreothers reviewing this business, I also had a curt and unpleasant exchange with the scheduling person. I called for a 30 minute appointment at a particular time/day and the all I received back was "redemption code". Not a 'Yes, we have that time available. Can you provide me with the Groupon code?". I advised her that I was driving and could not access it at the time but I could when returned home in 30 minutes. Her response was "Call by 6." and hung up the phone. She clearly needs a new job that does not entail interaction with others. I will review on the service separately.