1. Swedesford Cleaners

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Berwyn, PA

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Swedesford Cleaners

3.0 (4 reviews)

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Town & Country Dry Cleaners

Town & Country Dry Cleaners

(14 reviews)

$$$

Do not recommend for alterations - so disappointed in quality and pricing…read more Dry cleaning services okay though

This review is written to share an unfortunate and eye-opening interaction at my neighborhood dry…read morecleaning establishment Town and Country Dry Cleaners at 704 West Lancaster Avenue in Wayne, with the hope that others may be aware and avoid experiencing something similar. I brought in two items for minor repairs last week.Having been a repeat customer for repairs, I was surprised to be asked for payment upfront as I had always paid upon pickup in the past. When I mentioned not having my wallet on hand but offered to return quickly with my card, the clerk told me that work would only begin once full payment was made. I returned promptly from my car to pay, still a bit taken aback by the change in policy and tone. After running my card, the clerk became visibly uncomfortable and, in an attempt to explain, said, "It's not you, it's not you. Other black people leave their repairs and don't come back. That's why we need pay ahead of service; it's not you." Her comments were shocking and deeply troubling. To imply that requiring upfront payment was justified because "other black people" didn't return and to frame this in conversation with me, a double minority (woman and person of color), was offensive and unacceptable. What made this experience even more disappointing was not just the racist undertone, but the idea that somehow acknowledging "it's not you" would make the comment acceptable. I expected professional service and respect, not prejudiced assumptions or insensitive explanations. It's disheartening to realize that such biases exist, even among individuals who themselves are part of marginalized groups. I share this review in hopes of raising awareness and encouraging accountability. No one should experience such treatment at any business and I sincerely hope changes will be made so that others are welcomed and respected without prejudice.

Touch Cleaners - Touch Cleaners Paoli Storefront

Touch Cleaners

(9 reviews)

$$$

Mrs. Lee, the owner is very kind, hard working, honest and an excellent, experienced seamstress. I…read morehighly recommend her. If you have a complaint, let her know, she will want to know what it is and rectify it. They've been in business for a long time due to their honesty and quality. Their reputation is important to them! The quality of the work and the reasonableness of the price is what is important to me. I deal with some businesses that only take cash or other requirements because I like their service and it's worth it to accomodate them.

I have been going to Touch Cleaners,,,,, actually to Mrs. Lee (whose business used to be in Bryn…read moreMawr), for over 20 years. She recently moved to Paoli, and while I am still in Bryn Mawr, I continue to​ take all of my tailoring and dry cleaning to Mrs. Lee. I would follow her anywhere and will never trust anyone with my things. Mrs. Lee is incredibly courteous, always has my things done faster than estimated and could make a red carpet dress or outfit (for both men and women for that matter) out of a piece of paper towel. She is the very best. Her company is top-notch and I will never go anywhere else. I can't say enough about Mrs. Lee and Touch Cleaners. If you need a pair of pants hemmed, or a beaded, layered, complicated wedding dress altered in any way, go to Mrs. Lee at Touch Cleaners. She has a gift. Incredibly reasonably priced too. ~Love to Mrs. Lee and her awesome team! Cindy

Swedesford Cleaners - laundryservices - Updated October 2026

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