Ruined New Suit - white stains on the inside that bled thru and removed color from fabric. Was asked to bring it back so they could look at it. Was told it was "dead skin" Never had this issue or problem with other suits. There was discoloration on the jacket and pants. I understand things happen but they refused to make it right read more

So grateful for the timely and friendly services provided, if only I lived closer I would bring all my clothes here to dry clean! You know how you always have those extra special items that you want to preserve and keep in top notch shape? My wedding dress was one of those special memories! After a long night of dancing and non stop smiling for photos while being pulled left and right, I came home realizing a giant dirt stain from walking through the garden :( I didn't think I could salvage the dress but Evergreen dry clean resurrected my dress making it look whiter and brighter than I could remember, wrinkle free and the whole nine yards! I couldn't have been more happy with the quality and services they provided!! read more

I needed my used wedding dress cleaned before it had to be altered. The staff was kind and easy to work with. The service they provide is truly amazing. Before sending it for cleaning, I didn't realize how dirty my dress was. After cleaning, I was able to see the true color of my ivory dress! All the previous stains were gone and looked brand new. read more

Evergreen Cleaners - Sewing & Alterations Near Me - Downingtown, Pennsylvania

My daughter got invited to a prom last minute. Deciding to wear her sister's senior prom dress, it needed a bustle added for the train ASAP. We dropped in without an appointment at 8am hoping to have it by 1pm the same day. Fully expecting to be turned away, the woman who greeted us agreed to check out the project all while shaking her head and saying how difficult a bustle was. But not only did she take it on, but she had it ready for us by NOON!!! And it was done BEAUTIFULLY!! A beautiful button with a loop gathering the fabric instead of a snap which I had initially suggested. THANK YOU so much Evergreen for coming to the rescue! read more

I've been going here since I moved in Downingtown (about three years ago) they've always done a spectacular job and it's family owned, which I prefer, and the family is so excredibly nice and hardworking. I did witness this one russian lady and her husband literally harass and threaten the owners because they wanted cheaper prices, claiming they've been here for about 10 years. And said that the owner's "English" wasn't good enough and said they would write bad reviews. I'm here, as a bystander, to decredit that review. That customer and her husband were way out of line and very racist. The owner's speak English very clearly and will do whatever they can to make you satisfied. I would not listen to any bad reviews, I would suggest trying it out for yourself! Personally I love this dry cleaners! read more

Been going to them for years strictly for convenience to where i live. They always did an OK job...not the best not the worst. But they just ruined my 2nd piece of clothing and thats it for me. The fact that they wouldnt take responsibility for an obvious chemical spill on my 100 dollar shirt was very frustrating and unethical. I would not recommend this cleaner. read more

If I could give zero stars I would. We've been going to this dry cleaner for years ( over 10 years), mostly because it's really close to us and because it carry the claim of being green/organic ( whatever it means) . I did any alterations in different place due to the high pricing. My last experience was terrible. Picked up my husband's shirts. He opened it to wear in the morning and one of his quite expensive and favorite shirts is "bleached out" in multiple areas, ruined. It still has a tag from dry cleaner. I bring it back and try to address it with an owner. Wow! So rude, with major attitude, no responsibility taken, no apology given. She kept rambling something completely incoherent in a very unpleasant manner. Finally I told her, we've been your customers for years and this is your response? This is how you handling if you damage something in your care? We won't be coming here anymore. Her answer: what do you want from me? At last, she said she will pay 50 or 60% of shirt cost. My husbands stops by next day, encounters the same rudeness and lack of any kind of regret or apology. He tells her he'll take 40 $ for over 100$ shirt ( it's a brand shirt so that the price verified easily online!). She says 20 and keeps arguing. He left her with her 20$. It's not even the matter of money anymore. It's a matter how you actually treat your long standing customer. This rude business owner would rather save 40$ and lose the customer. Appalling and very unpleasant experience. I will attach photos! read more

I'm new to the area and looking for a good tailor and dry cleaner. I didn't use their tailor service because it was pretty expensive to shorten my sports jacket sleeves. They cleaned my jacket at a reasonable price, but check your clothes before leaving. I may return but I want a place that's reasonable when it comes to tailor and cleaning services. read more