I've had several garments altered here and I absolutely loved the results and the whole experience.read more

I did previously give this place a raving review but I take it ALL back! I can't say enough about…read morewhy you should NOT bring your garments here for alterations. Dry cleaning is decent but nothing above mediocre. The alterations are an absolute nightmare!! I cannot warn you enough to save yourself time and energy please don't use their services. Long story short- took two dresses to be altered. One needed the straps taken up and the other needed the hem taken up. When I dropped off I asked if it could be done by a specific time and they promised it would. Well what do you know, right as I am on my way to pick up they call and say they left the dress at "home". Seriously? I told them I needed it that day for a wedding. So I wait the extra couple of hours and go get my dresses. First dress that they took the straps off they totally butchered and made if WAY too short and it was not done as we measured, they also took a short cut and cut the straps instead of the normal tuck under so the dress is ruined. This beautiful dress can no longer be worn. Second dress, which cost me a lot to TAKE THE HEM up was a shotty job- rips frays and all. Take a look at the pictures and tell me you think this is a decent quality hem. Seriously cannot believe I trusted them with this simple job. I could have done a better job. Worse part of the whole experience was the owners nwphew who was the only one working told me there was nothing they can do. He didn't even look like he cared. It was unbelievable how bad the customer service was and how they didn't care. The owner didn't care either. Moral or the story is that dry cleaning here is a maybe at best but DO NOT have alteration done here unless you want your clothes butchered!

I have been going to Kowloon Cleaners for over 20 years. They have dry cleaned my clothes and they…read morehave shortened many pants, jacket sleeves, and skirts. Being short requires that almost everything I buy requires alterations of some kind. I have never had a bad experience here; it has always been high quality work. And they complete the tailoring in only a few days, even when I bring multiple things to be done. I am very happy with them and will continue using them.

I have used them for years, but recently they have been horrible! I brought two items there, a mens…read moredress shirt and gown. both had stains still on items when I picked them up. I took both home and were able to remove the stains. I went back and asked them to press for free since I paid for a service they did not complete and they said no. they basically charged me for dry cleaning but only pressed the items and then didn't take responsibility for it! will never use them again

Always friendly! They do a wonderful job cleaning and pressing clothing. Clothes are always ready…read morefor pickup on the requested date. Great for alterations too! If you bring in a certain numbers of items (I believe 4 or more) you will receive a small discount

Service on point. Had zipper replacement on winter coat. Great job in repair. Dropped off another…read morecoat to get cleaned.

Have been using them for 15+ years. They have never lost anything. They always underpromise and…read moreoverdeliver on when my clothes will be ready. Friendly service. These days, I just walk in, drop my clothes and wave goodbye. They know me. I stop back the next week and the clothes are ready. If I need something overnight, no problem. Once I forgot my wallet. No problem, pay next time. They may be a little more expensive than other cleaners, but my dress shirts don't return with broken or missing buttons. They take care with my items. Would recommend.

Terrible experience. took a dress in the get hemmed for a wedding and it came back stained, several…read morenoticeable stains and they refused to give me my money back after ruining my dress. I will never go back.

this cleaner has closed abd left no information on how to retrieve your items. i have lost several…read moreitems and have no idea how to get them back !!

Warning: extremely rude owner, family business or not, especially when the customer is being…read morepolite and the owner was the one that made a mistake, try to be polite, Save yourself the trouble and headache of going here and having to deal with an extremely rude owner, and not getting what is promised. I dropped off multiple items to get dry cleaned, and specifically said that I would need the items by Thursday morning as I was planning on leaving town Friday morning and needed the items to take with me. (For context I drop the items off on a Saturday morning.). When I went Thursday morning, they did not have all my items, I ended up having to cancel an appointment to make it back Thursday before they closed at 5pm in order to pick up the remaining item after I called them multiple times and was told they would "see" if the item would be available. This is not the first time this has happened there. Because it's a family owned business, I have given them multiple chances to do better and for me the last straw was the owner literally yelling at me to get out, when I gently asked if she would consider reducing the cost of the dress cleaning ($26) for the inconvenience of having to come back for one item. The woman yelled at me like I had suggested she refund my entire almost two hundred dollar service. I will NEVER be going back here, I had originally lived this area and have never dealt with such rude behavior in the service industry.

Great cleaners!…read more Friendly staff and timely service! Favorite cleaner in the area. The lady at the counter is so nice and goes above and beyond. Excellent customer service and quality dry cleaning! Always experienced timely service.

We have been going here for YEARS! Wonderful husband and wife team. They do not send out your…read moregarments. They clean them. Therefore they don't lose anything, they are cleaned and pressed to perfection. I once tried a cheaper place and they tore a shirt and lost a shirt. I won't take my dry cleaning or laundry any other place. Love Mr and Mrs Kim!

Really friendly staff and they do a good job. Never had any issues getting my suit cleaned.read more

We have been bringing our clothing almost weekly to Whitpain Cleaners for the past 14 years and I…read morecan honestly say they have never lost or damaged a single piece of clothing. They do an amazing job from start to finish, everything has come back perfect every time. My husband tends to leave things in his pockets but they always find and return them, including $20 bills. From day one they knew us by name which makes dropping off and picking up a breeze. This is the only store my kids will beg to visit (the lollipops help!) We recently moved from the area and of all the places we miss the most, Whitpain Cleaners ranks highest. It's not easy to find a business that values integrity and family in this day and age, but this one does. It'll be hard to find another place we trust as much here in our new state!

Excellent customer service! Great owners and great dry cleaning! Very friendly and great customer…read moreservice.

I have been using and recommending friends and family to Crossing Cleaners for years, as it is by…read morefar the best dry cleaning service in the area! I have had quite intricate prom dresses, bridesmaid dresses, and professional attire tailored and I have always been incredibly impressed with the results. They are timely, friendly, and take care to meet your needs with utmost quality every time you visit. I have recently moved out of state and have hesitated to have my clothing tailored anywhere else because I have had such a high quality experience with Crossing Cleaners. I highly recommend!