I was in from out of town and had a last minute crisis with my teens senior pictures. Jewel was…read moreable to squeeze us in and made the day so much better for my daughter. Thanks to her and your whole staff.

I love this place because it's always clean and has friendly service. They offer drinks while you…read morewait, and you get a warm towel for your face while rinsing your hair. Most importantly, the haircuts always turn out fabulous.

I requested a highlight/ lowlight on my blonde hair and that takes care of my root color. My old…read morestylist moved out of state. I ended up with a permanent color, no foils, asked why and was told my blonde would still come through. Perhaps stylist not comfortable with color, but I won't be back.

Amy D's the best. Great with hightlights. Super sweet and professional. Awesome with men's…read morehaircuts too.

Jill the owners did a fabulous color correction on my daughter. Highly would recommend this hair…read moresalon. Great atmosphere and very professional salon.thanks for making her look beautiful.

This review is specifically based on the purchase of hair products in the salon. I have not been to…read morethe salon for a cut or style before. I first went to this location in November of last year. I had a blowout at a salon across the state and I really loved the Kevin Murphy hair line. I was able to find a nearby salon (Vintage Room) which also sold his line of products. Yay! I stopped in and was helped by a women (who may be the manager) who smelled of lots of cigarettes. It made me uncomfortable talking to her because I could barely breathe. She showed me what products they had but I could tell she wasn't that knowledgeable about them. She just wanted a sale. I ended up buying a few products that day. I knew the products would be expensive, but I trusted they would work well (which they did.) This leaves me to today .... I stopped in to buy a shampoo, conditioner, and deep conditioner. I expected to pay about $100 for everything after tax. No big deal. The deep conditioner that I bought a few months ago was now $54! I previously paid $35. I'm kind of just flabbergasted. I feel like they really just change prices randomly -- on everything. I wasn't offered an apology or price check (since the product also has a price on it.) I don't think this is the right way to do business and I will not be back.

I recently visited the Sabrina Salon in Rochester Hills, located in the same plaza as Trader Joe's,…read moreoff Walton and Adams. I was disappointed with my experience. My mother, who had recently been discharged from the hospital, needed hair care. I accompanied her to the salon and inquired about the cost of a hair color and layering service. The stylist quoted me $100 and estimated the service would take an hour and a half. When I returned to pick up my mother, the stylist was still working on her hair and asked for permission to dry her hair, which I granted. However, I was surprised to find that we were charged $170, excluding tip. When I questioned the discrepancy, the stylist explained that the additional cost was for the haircut, dye and drying. My mother, who prefers to avoid confrontation, felt uncomfortable discussing the issue, so we paid the amount. Given my mother's hair care needs, I believe the additional charge was excessive. I am frustrated with the experience and feel that the pricing was not transparent. I intend to file a formal complaint with the Michigan Better Business Bureau and write a letter to the state of Michigan regarding the salon's pricing practices. I am disappointed in the change in service and pricing. I DO NOT RECOMMEND THIS PLACE!!

Always available and easily accessable. I always get a good haircut in a friendly and welcoming…read moreenvironment.

New management within the last 2 years and I LOVE THEM. Peggy did my hair and I'm very impressed!!…read moreI had a terrible experience at a supposed 5 star in Birmingham and they ruined my hair. I came here and LOVE the cut, the service, and the products they use. Everything smelled amazing! I've got nothing but compliments since I've left. Her husband runs the front desk and he really goes above and beyond to make sure you're taken care of!! Highly recommended!!

Peggy and Kevin are so welcoming when you walk into the door. And I love, love, love my cut. I…read morecame in on my lunch break and was in and out in under an hour. I'm coming back next week!

This was my second visit to Simply Glowing, and once again, the service was amazing! I went on…read moreWalk-In Wednesday and was greeted by Denise, the owner, who is always super welcoming and full of great tips to keep my hair healthy. As someone who wears protective styles and has a hectic schedule, I love how accommodating she is -- always finding time to fit me in. The vibe is great, the staff is friendly, and the whole experience is smooth from start to finish. Simply Glowing is officially my go-to salon, and I'm excited to keep coming back!

Oh goodness - where to begin with Capelli. Do yourself a favor and get your hair done at Capelli! I…read morehave not had any other services except hair (both cut/color) and have have gone at least 4-5 times now? Thank goodness I found this lovely place because I am FINALLY happy with my hair! Chrissy is an absolute peach and amazingly talented. Chrissy takes the time with you to consult on what you want to do with your hair and discusses pricing upfront - so no surprises, budget wise once your service is complete. Each time I have gotten my hair done I have been 100% happy and definitely having a fabulous hair day! The salon itself is clean, bright, and welcoming. Only downside is parking but parking in the downtown Rochester parking structure is very close to the salon. The other stylists' work is also beautiful, so it seems no matter who services you, they will do a great job!

I've been here twice now (and have my next appointment scheduled already) so I decided it's time…read morefor a review. I see Katie Russo, and it's clear she truly cares about what she does and takes the time to do a great job. I've had my hair trimmed twice and my color touched up once, and she always listens to my hopes and dreams for my hair and gets it perfect every time! I've had trouble in the past with stylists giving my long, thick hair chunky blunt ends even when I request otherwise -- which results in big blocks of hair that stick out and look bulky -- but I don't have that problem with Katie! While I haven't spent time with the other stylists here, it's clear by looking around that they are all happy to be there and enjoy what they're doing. A quick look at their instagram shows all of the continuing education they go through, which is nice to see to ensure that they're up with the latest trends and techniques. I can't recommend this salon enough and I'll keep coming back as long as I'm in the area!

I go to Patty whenever I need a trim,color. She is also our pick for my husband and…read moredaughter.We-also consider a friend after so many years with her. When she started her facial rejuvenation treatments, I trusted her to provide the best in that technology. Boy, was I pleased with the results! Everyone I see nowadays remark on how "well" I look! I'll go back to her if I want a refresher, for sure. Thank you Patty.

Haven't treated myself in a while as I am always doing for others and recently broke my leg so have…read morebeen really down and out. Thought I'd treat myself by buying a Groupon from here. My beautician retired so I didn't know anyone in area so I thought Groupon would be low risk and if I liked I'd stay with the person. I was excited and I called on a Sunday and I realize that most places are closed on Sundays but, hey, it lead to a VOICEMAIL BOX and it asked me to leave my name, number, and the name of the stylist I wanted to work with. Well, I have never been there so I had no clue who I wanted to work with, and that's what I said in the VM. So Sunday passes and then Monday passes with no return call. And I realize that most salons are closed on Mondays so I don't think much of it. So Tuesday comes along and I call again just before noon, I remember because I was watching Let's Make A Deal and my "routine" is to make all my calls in the morning, I don't call people in the p.m. as I am usually busy as the day progresses. Regardless, NO ONE RETURNS MY CALL. So now it's Wednesday, and this is what I'm thinking, this business has NO RECEPTIONIST AT ALL? This business HAS A GROUPON, but HAS NO ONE ANSWERING THE PHONE AND NO ONE TO RETURN A CALL? WHY? SURELY SOMEONE HAS LISTENED TO MY MESSAGES BY NOW!! 2 MESSAGES!! It's Wednesday afternoon! So at this point, I've lost all hope. I'm NOT calling a 3rd time because at this point it would be considered stalking. These people obviously cannot fulfill the services they advertise. I called GROUPON and politely requested a refund and also notified them of my difficulties getting a hold of this business and of the situation. I let them know what they did. So Groupon notified them on Friday. SO HERE IS THE BEST PART, GUESS WHO FOUND THE TIME FINALLY TO CALL ME AND OFFER ME AN APPOINTMENT (AFTER I REQUESTED A REFUND FROM GROUPON) ON FRIDAY???? GALLERY HAIR STUDIO!!!! ONE WEEK AFTER MY INITIAL VM! The first girl acted like there was nothing wrong, " hi, we were wondering if you were still interested?"...I asked why did it take you so long to call me? and she said " oh we only got your Tuesday VM" so from that I knew they already spoke to Groupon. She handed me to the owner who was like " yeah? ". Completely unapologetic and actually PUT THE BLAME ON ME!!! All i did was buy HER GROUPON and CALL TO SCHEDULE and because I left a VM at an inconvenient time for her it was my fault that no one called me back!! She was AWFUL! She said usually people schedule directly with the beauticians they want. I said but I don't know them! That's why you have the GROUPON, to meet them! She said, she's not fully staffed cause of covid. I said , then don't have a groupon if you can't fulfill it!! BUYER BEWARE!!!! Thankfully Groupon was kind enough to offer a full refund and I am going to a legit place that at least has a receptionist.