Did not want to leave a negative review, but this was my second visit and unfortunately the…read moreexperience was disappointing again. My wife and I went last week to give it another try. The front desk staff is extremely friendly, the environment is very clean, and the therapists themselves are very kind. However, the massages for both of us were well below average, even though we specifically requested deep tissue. My massage started extremely light, and after asking for more pressure, it still never reached what I would even consider a Swedish level. When we finished, my wife came out saying she had the exact same experience again. For the price we paid, I am sorry it's just not worth it! Really wanted to like this place, but after two tries, the quality of the massage just hasn't matched the great service at the front.

I visited The NOW Massage for the first time this past weekend, and Nicole was absolutely AMAZING!…read moreI've been dealing with a tension headache for the past couple of weeks, and she spent extra time working on my areas of tightness. She truly went above and beyond. This was the best massage I've ever had -- I even signed up for a monthly membership on the spot. On top of the incredible massage, the aesthetics of the space were beautiful and calming. Highly recommend!

Been going to Mali for over 10 years. Great service and attention to detail. Professional and very…read moreclean operation. The staff is wonderful.

Visited recently with my husband on a trip to Detroit. We were running a little behind coming back…read morefrom our day trip to Canada, so I called and asked if I could push our appointment back 30 mins. They did so with no issue, even though we had a late appointment. When we arrived they were ready, attentive and sooo thorough! I will dream about the Thai oil massage. Both of us loved it! 90 mins of pure bliss.

I have been a member for several years now and I love Hand & Stone! The staff is very courteous,…read moreprofessional, and the place is always clean. Jessica and Theresa are the best and despite challenging schedules... worth the wait! The staff calls me to schedule a month ahead as soon as their schedule opens up! Best massages of my life!!!

this company is the absolute worst do not waste your money. i canceled my membership in june 2025…read morewith the livonia spa which closed down and they continued to withdraw money from my account for the next 4 months i have been waiting for them to return my money and it is now january 2026. i call every day and speak with the manager brianna who is clueless on how to resolve this because she is a new hire. she passed me on to her boss who asked if i want to use the credits for massages. i want no parts of this ridiculous business all i want is my money. i'm getting ready to blast them on every site that i can leave a review!!!

This branch has been nothing short of perfect for the several years I've been a member. I don't…read moreunderstand the negative reviews. The staff is never pushy, always flexible and understanding. The e site is immaculately clean and I've never had anything less than a 4 star massage, with most being 5 stars. As an individual trained in massage myself, I have never regretted recommending this place for quality massage and customer service.

They don't honor what you pay for!! You pay for 60 minutes you should get a 60 minute massage!!read more

I went into this Massage Envy because I have heard good things about the company from my friends…read more It's a bit of a drive for me but worth it. I booked an evening massage with Bobby who was great! I would highly recommend him. I hesitated about getting a Wellness membership but the gal in the front office carefully explained how I can use my FSA account so I don't have to pay out of pocket. Bonus! Now I can have monthly massages at a special pricing!

I was given a massage gift from my daughters for my birthday and received the most wonderful…read moremassage from Melissa. This was the most wonderful and quite frankly the BEST massage I have ever had. I have had many but none have compared to the work by Melissa. She was gentle but with enough pressure to help with areas I have been experiencing difficulties. She was not rushed, her techniques were that of a very well experienced and professional massage therapist. I would without a doubt refer Melissa to anyone. She was so wonderful and I cannot wait to schedule with her again really soon. This location was also very clean, inviting and the waiting areas were very relaxing and soothing. The ladies in the front of house were just as wonderful, friendly and sweet. This is an excellent location to schedule a massage.

Updated Review: The good: The staff is nice and facility is…read moreclean. The bad: I am updating my review after Nadia who is a staff member reached out to me today. She apologized about my experience and any miscommunication regarding the cancellation. I honestly feel like she should be the manager based on how she handled things, because the manager who I spoke with was extremely rude and unprofessional. Notes: If you sign up for a membership and have a busy schedule, make sure that you push the month back or put it on pause if you can't make your appointments. If you choose to cancel, please be aware that you have 60days from the date of your last PAYMENT to schedule an appointment. That is where the misunderstanding came in at for me. I did suggest that when customers cancel, that they could go over their last payment date with them to reiterate that they have 60 days from that date to make an appt.

Unfortunately, this was one of the worst massages I've ever experienced. It felt as though the…read moretherapist had little to no experience -- there was no flow, pressure consistency, or technique, and I left more tense than when I arrived. I wanted to ask her to just end it! I literally couldn't wait until it was over. I originally purchased a membership because of one specific therapist who was absolutely amazing, but I've since learned she is no longer there. If this experience is any indication of the current level of service, I will be ending my membership if my next visit is anything like this. Very disappointed, especially given how great my initial experience was.

This is the only place I go for a massage. Reasonably priced for 90 minute massages and she adjusts…read morethe pressure along my back knowing that my lower back is so sensitive. Very peaceful and I have fallen asleep often even when she is getting really deep. The only downside is that she is usually the only one working so she does get interrupted if the phone rings or door chimes but she handles them quickly and doesn't take away from my time. Highly recommend.

Looking forward to have another round of good body massage from the girl. She knows which part…read moreneeds the necessary pressure and rotation. She gets the spot all the time. Would come back for more.

Phil is an experienced therapist and has a remarkable talent for reassuring and educating his…read morepatients while firmly manipulating and massaging your body. I had a 75 minute session - my first time ever undergoing such treatment and I feel rejuvenated and refreshed - I am returning again soon.

From the owner: My philosophy at Strong Hands is to provide a relaxing and therapeutic experience tailored to you…read moreand your individual needs. No complicated bookings - just pick your time and we will come up with a comprehensive treatment plan together. We'll discuss your needs and goals before every session and tailor the modalities and techniques to you. If you know what you are looking for more specifically, I can help with that too.

Professional and personal, White Gardenia is everything I want in a massage session. The studio is…read moreclean and comfortable. The practitioner is very friendly and competent. I'm a fan.

An amazing experience by a talented massage therapist. Natalya gave me one of the best massages I…read morehave ever had! The signature massage with hot stones was my introductory massage & was incredible. Very clean & professional facility with a sincere mission to satisfy her clients. Will definitely be scheduling on a regular basis. So good for the body & soul.

I came here for my first ever facial and was blown away by the service! They had the cheapest…read moreprices in the area and it was worth every penny. The space was clean and smelled great. Before going back, I was offered water, tea and given the wifi (unprompted) as I waited! My esthetician, Rachel, was super sweet and friendly. She even gave me a free sample of a moisturizer to take home to test out. I got the cryotherapy facial for $79. The massage was great and overall I feel it improved my skin. It brightened and moisturized it. I have pretty sensitive skin, yet I didn't break out at all. I recommend this place to anyone considering. 10/10. I will be back!

Great experience. Friendly staff. Good price for service in area. Well done extractions.read more